SanCCS

SanCCS

SAN Softwares
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About

Calilio is a cloud-based business phone system and AI call center platform for sales, support, remote teams, and call centers. It enables businesses to make and receive internet-based calls, send SMS/MMS, buy or port virtual phone numbers, route calls, record conversations, monitor agents, and track call activity from one platform. With virtual numbers from 100+ countries, Calilio supports local, mobile, and toll-free numbers. Features include a unified Callbox, IVR, call forwarding, voicemail, number sharing, business hours, call transfer, power dialer, click-to-call, custom caller ID, call recording, live monitoring, whispering, barging, and analytics. AI-powered call reports provide transcription, summaries, sentiment analysis, call reasons, resolutions, and follow-up suggestions, helping businesses improve communication and customer service.

About

Unlock exceptional features with the best call center software. A calling software for a call center can make your business efficient yet advanced. Get multiple dialing modes including progressive, predicative, manual, and preview. Various reports based on performance, attendance, call logs, and Analytical reporting. Allocation of calls based on the availability of agent, category of agent, the skill of the agent, and many other parameters. Integration calling option with the click-to-call button on the website and internal CRM. The dialer for call center software offers an exceptional feature of automated callback if an agent misses the call. SanCCS cloud call center solutions allow you to handle interactions with customers from multiple channels like Facebook, Viber, WhatsApp, and Twitter in a way that allows customers to switch back and forth between multiple channels seamlessly.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Call centers, businesses of all sizes, remote workers, individuals, entrepreneurs and startups

Audience

Call centers interested in a solution to streamline their operations and maximize productivity

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$15 Per user/month
Free Version
Free Trial

Pricing

₹1499/User
Free Version
Free Trial

Reviews/Ratings

Overall 4.5 / 5
ease 4.5 / 5
features 4.1 / 5
design 4.2 / 5
support 4.5 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Calilio
Founded: 2023
Robinson Road, Singapore, 048545, Raffles Place, Singapore
www.calilio.com

Company Information

SAN Softwares
Founded: 1999
India
sansoftwares.com/products/sanccs-call-center-software/

Alternatives

Alternatives

SpitFire

SpitFire

OPC Marketing
SendMyCall

SendMyCall

EZphone Systems
ConVox

ConVox

Deepija Telecom
PIMS Dialer

PIMS Dialer

Pimsware
wolkvox

wolkvox

Microsyslabs

Categories

Categories

Business Phone Systems Features

Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing

Business VoIP Features

Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

Cloud PBX Features

Call Recording
Call Routing
IVR / Voice Recognition
Ring Groups
SIP Trunking
Virtual Extensions
Web Conferencing

Integrations

Pipedrive
Collexo
Facebook
Freshdesk
HubSpot CRM
HubSpot Customer Platform
Kapture CX
LeadHeed
LeadSquared
Microsoft Dynamics 365
Pabbly Connect
Salesforce
Sugar Sell
Viber
Vtiger CRM
WhatsApp
X (Twitter)
Zendesk
Zoho CRM

Integrations

Pipedrive
Collexo
Facebook
Freshdesk
HubSpot CRM
HubSpot Customer Platform
Kapture CX
LeadHeed
LeadSquared
Microsoft Dynamics 365
Pabbly Connect
Salesforce
Sugar Sell
Viber
Vtiger CRM
WhatsApp
X (Twitter)
Zendesk
Zoho CRM
Claim Calilio and update features and information
Claim Calilio and update features and information
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