CSOne

CSOne

Libran Business Systems
HeyOne

HeyOne

TFV Industries
CSOne HeyOne

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CSOne:

About

CSOne customer service solutions streamline your customer support. Customers’ calls to your call center are recorded and tracked from start to finish. The customer name, location and equipment are recorded upon their call as well as details of their request. The online calendar of CSOne will improve visibility of your technicians’ availability. A task assignment email will be sent to a technician. CSOne manages various field service works including the firsthand field investigation and repair works on site. Repair quotation and service reports are output through a mobile printer. CSOne seamlessly manages sales process from quotation, sales order, delivery, billing, and cash receipt. As the document stage is managed per business case, it is easy to check the task status for each case, including tasks which still need to be completed and quotes that must be sent.
HeyOne:

About

HeyOne is cloud software for forklift and industrial-equipment dealers, rental businesses, and service teams. It combines a product website and lead inbox with CRM workflows for customer inquiries, equipment configurations, quotes, approvals, orders, and payment schedules. Teams can link deliveries to individual machines and serial numbers, track hour-meter readings, record service history, monitor maintenance due by operating hours, and assign repairs as technician work orders. A customer portal gives each customer access to its fleet, quotes, and service records. The system brings website chat, forms, Facebook, Zalo, and hotline inquiries into a shared queue, and supports catalog pages for equipment models. Its AI assistant Mira can draft quotes, contacts, and notes for review, with ChatGPT and Claude connections through MCP. Data can be exported to Excel.
CSOne:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported
HeyOne:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported
CSOne:

Audience

Companies in need of a Field Service Management platform
HeyOne:

Audience

Companies that sell, rent and service forklifts and industrial machinery: equipment dealers, rental fleets and service workshops.
CSOne:

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported
HeyOne:

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported
CSOne:

API

Offers API Not Supported
HeyOne:

API

Offers API Supported
CSOne:

Screenshots and Videos

HeyOne:

Screenshots and Videos

No images available
CSOne:

Pricing

$240 per 3 users per month
Free Version Not Supported
Free Trial Supported
HeyOne:

Pricing

$120/month
Web + CRM is $120/month per company and includes 5 people. Complete is $150/month for 10 people; Complete + Website is $220/month for 10 people. Annual prepayment discounts are 10% for one year or 20% for two years; taxes are extra. Additional users cost $75/month per pack of five.
Free Version Not Supported
Free Trial Supported
CSOne:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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HeyOne:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software
CSOne:

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported
HeyOne:

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported
CSOne:

Company Information

Libran Business Systems
United States
csone.biz/en/
HeyOne:

Company Information

TFV Industries
Founded: 2026
Vietnam
heyone.app
CSOne:

Alternatives

Walkabout

Walkabout

Walkabout Software
HeyOne:

Alternatives

CSOne:
Quadra

Quadra

ERTH Corporation
HeyOne:
Rental369

Rental369

Calpar Technologies
CSOne:
FieldAx

FieldAx

Merfantz Technologies
HeyOne:
CSOne:
FieldEdge

FieldEdge

Xplor
HeyOne:
CSOne:
HeyOne:
CSOne:

Categories

HeyOne:

Categories

CSOne:

Field Service Management Features

Billing & Invoicing Not Supported
Contact Database Supported
Contract Management Supported
Customer Database Not Supported
Dispatch Management Supported
Electronic Signature Not Supported
Inventory Management Supported
Mobile Access Not Supported
Payment Collection in the Field Supported
Quotes / Estimates Not Supported
Routing Not Supported
Scheduling Supported
Service History Tracking Not Supported
Time Clock Supported
Work Order Management Not Supported
CSOne:

Integrations

ChatGPT Not Supported
Claude Not Supported
Claude Duet Not Supported
Claude for Legal Not Supported
Facebook Not Supported
Model Context Protocol (MCP) Not Supported
Zalo Not Supported
HeyOne:

Integrations

ChatGPT Supported
Claude Supported
Claude Duet Supported
Claude for Legal Supported
Facebook Supported
Model Context Protocol (MCP) Supported
Zalo Supported
CSOne:
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Claim CSOne and update features and information
HeyOne:
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Claim HeyOne and update features and information