CSOneLibran Business Systems
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HeyOneTFV Industries
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Related Products
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CSOne:
About
CSOne customer service solutions streamline your customer support. Customers’ calls to your call center are recorded and tracked from start to finish. The customer name, location and equipment are recorded upon their call as well as details of their request. The online calendar of CSOne will improve visibility of your technicians’ availability. A task assignment email will be sent to a technician. CSOne manages various field service works including the firsthand field investigation and repair works on site. Repair quotation and service reports are output through a mobile printer. CSOne seamlessly manages sales process from quotation, sales order, delivery, billing, and cash receipt. As the document stage is managed per business case, it is easy to check the task status for each case, including tasks which still need to be completed and quotes that must be sent.
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HeyOne:
About
HeyOne is cloud software for forklift and industrial-equipment dealers, rental businesses, and service teams. It combines a product website and lead inbox with CRM workflows for customer inquiries, equipment configurations, quotes, approvals, orders, and payment schedules. Teams can link deliveries to individual machines and serial numbers, track hour-meter readings, record service history, monitor maintenance due by operating hours, and assign repairs as technician work orders. A customer portal gives each customer access to its fleet, quotes, and service records. The system brings website chat, forms, Facebook, Zalo, and hotline inquiries into a shared queue, and supports catalog pages for equipment models. Its AI assistant Mira can draft quotes, contacts, and notes for review, with ChatGPT and Claude connections through MCP. Data can be exported to Excel.
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CSOne:
Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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HeyOne:
Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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CSOne:
Audience
Companies in need of a Field Service Management platform
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HeyOne:
Audience
Companies that sell, rent and service forklifts and industrial machinery: equipment dealers, rental fleets and service workshops.
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CSOne:
Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
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HeyOne:
Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
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CSOne:
API
Offers API
Not Supported
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HeyOne:
API
Offers API
Supported
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CSOne:
Screenshots and Videos |
HeyOne:
Screenshots and VideosNo images available
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CSOne:
Pricing
$240 per 3 users per month
Free Version
Not Supported
Free Trial
Supported
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HeyOne:
Pricing
$120/month
Web + CRM is $120/month per company and includes 5 people. Complete is $150/month for 10 people; Complete + Website is $220/month for 10 people. Annual prepayment discounts are 10% for one year or 20% for two years; taxes are extra. Additional users cost $75/month per pack of five.
Free Version
Not Supported
Free Trial
Supported
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CSOne:
Reviews/
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HeyOne:
Reviews/
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CSOne:
Training
Documentation
Not Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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HeyOne:
Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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CSOne:
Company InformationLibran Business Systems
United States
csone.biz/en/
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HeyOne:
Company InformationTFV Industries
Founded: 2026
Vietnam
heyone.app
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CSOne:
Alternatives |
HeyOne:
Alternatives |
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HeyOne:
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HeyOne:
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CSOne:
Categories |
HeyOne:
Categories |
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CSOne:
Field Service Management Features
Billing & Invoicing
Not Supported
Contact Database
Supported
Contract Management
Supported
Customer Database
Not Supported
Dispatch Management
Supported
Electronic Signature
Not Supported
Inventory Management
Supported
Mobile Access
Not Supported
Payment Collection in the Field
Supported
Quotes / Estimates
Not Supported
Routing
Not Supported
Scheduling
Supported
Service History Tracking
Not Supported
Time Clock
Supported
Work Order Management
Not Supported
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CSOne:
Integrations
ChatGPT
Not Supported
Claude
Not Supported
Claude Duet
Not Supported
Claude for Legal
Not Supported
Facebook
Not Supported
Model Context Protocol (MCP)
Not Supported
Zalo
Not Supported
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HeyOne:
Integrations
ChatGPT
Supported
Claude
Supported
Claude Duet
Supported
Claude for Legal
Supported
Facebook
Supported
Model Context Protocol (MCP)
Supported
Zalo
Supported
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CSOne:
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HeyOne:
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