TextBack

TextBack

GoTextBack
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About

CRM Basket is an all-in-one CRM and marketing platform for owner-operated small businesses. It puts contacts, conversations, calendars and payments in one place, so every customer interaction shows in a single timeline. Tools include pipelines, two-way SMS and email in one inbox, missed-call text-back, online booking, automated follow-up workflows, review requests, invoices and text-to-pay, e-signature documents, forms, QR codes, and a website and funnel builder, plus a mobile app. Industry setups come pre-built for authors, landscapers, dog groomers, daycares and boarders, and ATM and vending operators, with workflows, templates and pipelines ready on day one. Optional done-for-you implementation is available. Plans start at $37 per month, and every plan includes a free trial.

About

TextBack helps phone-driven local businesses respond to missed, busy, and after-hours calls with automatic text messages and a shared inbox. Callers can continue a two-way conversation, request a callback, ask for a quote and submit photos, or request an appointment from available calendar slots. The service supports English and Spanish conversations, AI-drafted replies that a business approves before sending, follow-up messages, quote and appointment reminders, and review requests after completed jobs. Businesses can also use an included website, lead-form inbox, and optional directory listing. TextBack provides weekly activity reports and emergency-message alerts for trades such as HVAC, plumbing, electrical, roofing, and other local service businesses.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Small businesses and solo owners: authors, landscapers, dog groomers, ATM and vending operators

Audience

Local service businesses.

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

No images available

Screenshots and Videos

Pricing

$37/month
Free Version Not Supported
Free Trial Supported

Pricing

$49/month
The founding plan costs $49 per month, locked while subscribed. A one-time $25 carrier-registration fee applies when registration is filed. The 7-day free trial starts when the service texts back the first missed call; cancel before the trial ends to avoid the subscription charge.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

CRM Basket
Founded: 2026
United States
crmbasket.com

Company Information

GoTextBack
United States
gotextback.com

Alternatives

Alternatives

Unavoidable CRM

Unavoidable CRM

Unavoidable Studio
TextBack

TextBack

GoTextBack
LeadCare AI

LeadCare AI

Webwise Solutions LLC

Categories

CRM Supported

Categories

Integrations

No info available.

Integrations

No info available.
Claim CRM Basket and update features and information
Claim CRM Basket and update features and information
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Claim TextBack and update features and information