CORE Enterprise

CORE Enterprise

WiserEdge Innovations
+
+

Related Products

  • EcholoN
    50 Ratings
    Visit Website
  • ServoDesk
    25 Ratings
    Visit Website
  • Freshservice
    2,173 Ratings
    Visit Website
  • RealCISO
    223 Ratings
    Visit Website
  • Serviceaide
    244 Ratings
    Visit Website
  • SuperOps
    295 Ratings
    Visit Website
  • Maintenance Care
    296 Ratings
    Visit Website
  • ManageEngine ADManager Plus
    716 Ratings
    Visit Website
  • OrangeHRM Advanced
    333 Ratings
    Visit Website
  • Cerberus FTP Server
    159 Ratings
    Visit Website

About

CORE Enterprise is an operations platform that brings service requests, employee onboarding, procurement, asset tracking, facilities, IT operations, time and contract workflows, and compliance preparation into one application. Teams can route requests between departments, assign onboarding tasks to service desk queues, and connect purchasing, receiving, and asset records. The platform includes knowledge management, floor plans, room and desk booking, preventive maintenance, endpoint and Active Directory tools, and CMMC Level 2 and NIST 800-171 control tracking with SSP generation. It is designed for organizations coordinating administrative and operational workflows across departments. CORE is available as a vendor-hosted service or for on-premise deployment using Windows Server, IIS, SQL Server, and Active Directory. Licensing is annual by organization and module group, without per-user fees.

About

A ticket management, team management, contract management, and remote management, monitoring solution that help in productivity and control of IT assets for service providers, software houses and internal IT Departments. Set your own brand, color and url at our white label plan to give more confidence to your customers. Some off tools are remote access, password safe, monitoring, chat, app mobile and other. Organize your team's routine and processes with simplicity and ease. Manage queues, stages, SLA, inventories, communication, remote access, monitoring and more. Here you organize your service flows in a simple and easy way, with integrated tools and management indicators. Executive, performance, profitability and other reports that will help you make decisions. Monitor customer assets and personalize attention notifications via our Service Desk's smart agent. Through the smartphone, you and your team have access to requests and streamline service.

Platforms Supported

Windows Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Organizations of 50 to 500 people running several disconnected systems or require compliance for CMMC or NIST.

Audience

Companies and businesses in search of a help desk, service desk and customer service system solution to optimize communication with their customers

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Not Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

No images available

Screenshots and Videos

Pricing

Annual, per-organization licensing by module group, with no per-user fees. Hosted and on-premise deployment are available. Multi-site and multi-year options are offered; pricing is quoted.
Free Version Not Supported
Free Trial Not Supported

Pricing

$15 per month
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Supported

Company Information

WiserEdge Innovations
Founded: 2026
United States
coreea.app/

Company Information

Tiflux
Founded: 2017
Brazil
www.tiflux.com

Alternatives

No Alternatives

Alternatives

OTRS

OTRS

OTRS Group

Categories

Service Desk Supported

Categories

Help Desk Supported
ITSM Supported
Service Desk Supported

Service Desk Features

Change Management Not Supported
CMDB Not Supported
Incident Management Not Supported
IT Asset Management Supported
Knowledge Base Supported
Mobile Access Supported
Procurement Management Supported
Remote Control Supported
Self Service Portal Supported
SLA Management Supported

Help Desk Features

Alerts / Escalation Supported
Automated Routing Supported
Community Forums Not Supported
Customizable Branding Supported
Document Storage Supported
Email Integration Supported
Incident Management Not Supported
Interaction Tracking Supported
IT Asset Management Supported
Knowledge Base Supported
Known Issue Management Not Supported
Live Chat Supported
Multi-Channel Communication Supported
Multiple Brands / Products Not Supported
Network Monitoring Not Supported
Real-time Chat Supported
Self Service Portal Supported
Service Level Agreement (SLA) Management Supported
Ticket Management Supported

ITSM Features

Asset Tracking Supported
Availability Management Supported
Change Management Not Supported
Configuration Management Supported
Contract/License Management Supported
Dashboard Supported
Incident Management Not Supported
Problem Management Not Supported
Project Management Not Supported
Release & Deployment Management Not Supported
Self Service Portal Supported

Workflow Management Features

Access Controls/Permissions Supported
Approval Process Control Not Supported
Business Process Automation Supported
Calendar Management Supported
Compliance Tracking Not Supported
Configurable Workflow Supported
Customizable Dashboard Supported
Document Management Not Supported
Forms Management Not Supported
Graphical Workflow Editor Not Supported
Mobile Access Supported
No-Code Supported
Task Management Not Supported
Third Party Integrations Supported
Workflow Configuration Supported

Integrations

ASAAS Not Supported
Active Directory Supported
Jira Not Supported
Microsoft Entra ID Supported
Microsoft Teams Supported
SOLIDWORKS Enterprise PDM Supported
WhatsApp Not Supported

Integrations

ASAAS Supported
Active Directory Not Supported
Jira Supported
Microsoft Entra ID Not Supported
Microsoft Teams Not Supported
SOLIDWORKS Enterprise PDM Not Supported
WhatsApp Supported
Claim CORE Enterprise and update features and information
Claim CORE Enterprise and update features and information
Claim Tiflux and update features and information
Claim Tiflux and update features and information