CIS InfinityAdvanced Utility Systems
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Infinity Call TrackingInfinity Tracking
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Related Products
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About
Enhancing customer satisfaction, increasing revenue, making business processes more efficient. Take advantage of the comprehensive functionality, exceptional user experience and flexible configuration tools CIS Infinity offers: Automate repetitive tasks, put paper-based processes online, and improve your revenue stream, all without expensive customization. Access the data and information you need, when you need it, with CIS Infinity’s easy-to-use interface and embedded tools to deliver first-rate customer service. Eliminate budget-breaking, custom coding projects using the sophisticated configuration tools CIS Infinity offers. Change rules, rates and actions easily and quickly as new requirements emerge. Manage and organize your utility with seamless and digitized operations that allow you to focus on your business. With 25 years of experience, 150+ successful implementation,s and utility industry veterans – we are your trusted technology partner.
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About
It's vital for analyzing your customer phone calls to generate revenue and reduce costs. Infinity empowers businesses to sell more, streamline operational processes, and optimize marketing budgets. Infinity is a cloud-based call intelligence platform, and an integral part of the technology stack for marketing, sales, and contact centers. Advanced call tracking technology also plays a pivotal role in measuring the true sentiment of your customer conversations. By understanding the context and feeling behind a call, the outcomes from your customer engagement will be greatly improved. Infinity joins up your user journeys giving full visibility into what's driving awareness, engagement and conversion to optimize your market investment and enable you to focus on what matters most. Infinity deliver deeper data insights for smarter selling, stay several steps ahead by understanding the context around the conversation to close quicker, larger deals.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Businesses searching for a solution to improve their services and increase sales
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Audience
Companies of all sizes in search of a solution to reduce marketing spend and accelerate sales
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Support
Phone Support
Not Supported
24/7 Live Support
Supported
Online
Supported
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Support
Phone Support
Supported
24/7 Live Support
Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Not Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
$300000 one-time payment
Free Version
Not Supported
Free Trial
Not Supported
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Pricing
$100.00/month
Free Version
Not Supported
Free Trial
Not Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Supported
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Supported
In Person
Not Supported
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Company InformationAdvanced Utility Systems
United States
www.advancedutility.com/solutions/infinity-cis
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Company InformationInfinity Tracking
Founded: 2010
United Kingdom
www.infinity.co
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Categories |
Categories |
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Utility Billing Features
Account Management
Supported
ACH Payment Processing
Not Supported
Billing & Invoicing
Supported
Cable
Not Supported
Collections Management
Supported
Customer Management
Supported
Electricity
Not Supported
Meter Management
Supported
Metered Billing
Supported
Move In / Move Out
Not Supported
Natural Gas
Not Supported
Non-Metered Billing
Supported
Online Payment Processing
Supported
Penalty / Cut-Off Processing
Supported
Rate Management
Supported
Service Call Management
Not Supported
Trash
Not Supported
Water
Not Supported
Work Order Management
Supported
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Call Tracking Features
Call Log
Not Supported
Call Recording
Supported
Call Routing
Supported
Caller Identification
Supported
Campaign Management
Supported
Conversion Tracking
Supported
CRM
Supported
IVR / Voice Recognition
Supported
Keyword Tracking
Supported
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Integrations
Google Analytics
Not Supported
Optimizely One
Not Supported
Quantcast
Not Supported
QuanticMind
Not Supported
Salesforce
Not Supported
Upaknee
Not Supported
Webtrends
Not Supported
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Integrations
Google Analytics
Supported
Optimizely One
Supported
Quantcast
Supported
QuanticMind
Supported
Salesforce
Supported
Upaknee
Supported
Webtrends
Supported
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