CASH Service ManagementMentor
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RenewityRMARenewity Systems
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Related Products
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About
CASH is an integrated and expert system providing a complete solution to streamline service management organizations. With up to the minute information, CASH gives you the ability to provide outstanding service cost-effectively, on time and in full – every time. It is modular, flexible and scalable and with expert implementation consulting and comprehensive support your return on investment is rapid and measurable. The fully integrated design of CASH eases information flow so streamlining business processes and reducing communication costs. By automating many processes, CASH releases time in the business providing significant administration savings. It is easy to operate with a familiar Microsoft look and feel and customizable reports provide the clarity of information rather than confusing data. Performance, efficiency and profitability monitoring is at your finger tips as it’s an automatic by-product of the process.
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About
Define and implement your processes for returns management and product service in record time. Have complete visibility and control over your service operations. Monitor, measure and improve your service operations with ease. Improve the productivity of your product service team and dramatically reduce service times. Setup a customer portal on your website to allow customers to submit RMAs and see their status, enter Tickets, and browse a knowledge base of articles and documents. Customize all aspects of the returns and service process, with custom data, screens, roles, stages, workflow, automation and reporting. Implement one or many processes for different types of RMAs or different product lines and change and refine them anytime, without coding. We have helped many manufacturing companies in different industries with very different product lines define and implement their specific returns and service management tracking solutions.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Companies looking for a service management platform
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Audience
Manufacturing companies in need of a solution to streamline operations, leverage resources and increase profit margins
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Free Trial
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Pricing
No information available.
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationMentor
Founded: 1984
United Kingdom
www.mentorbs.com
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Company InformationRenewity Systems
Founded: 2005
Canada
www.renewityrma.com
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Categories |
Categories |
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Field Service Management Features
Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management
Physical Security Features
Checkpoint Tracking
Customer Management
Data Collection
Event Management
Incident Management
Investigation Management
Multiple Alarm Queues
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Customer Service Features
Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management
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Integrations
Salesforce
Zendesk
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