CASH+ Call Recording Software

CASH+ Call Recording Software

Hansen Software Corp
CallWatchPro

CallWatchPro

7twenty
+
+

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About

CASH+ is easy to use, saving you time and energy. Recording Line side audio on SIP, PRI or Analog Lines. Easy to locate specific calls by a variety of criteria and automated reporting ensures you’re getting what you need without wasting time. Try the demo to see for yourself.

About

7twenty's CallWatchPro creates an organizational customer oriented culture. Designed for organizations that handle service and sales calls without a formal call center, Call Watch Pro boosts the level of customer service and satisfaction utilizing minimal managerial resources. Monitoring all customer-facing personnel according to updated KPIs and providing real time insights, Call Watch pro enables managerial staff to constantly improve customer service and internal communications. As result, the number of recurring conversations dramatically decreases, while organizational and financial efficiency increases.

Platforms Supported

Windows Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Organizations of all sizes

Audience

Organizations that want reporting for their business phone system

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Not Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$2895.00/one-time/user
Hosted & On Premise Pricing Structures
Free Version Not Supported
Free Trial Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 5.0 / 5
ease 4.5 / 5
features 5.0 / 5
design 4.5 / 5
support 5.0 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Pros & Cons from Real Users

Pros

  • Very useful, straight forward and efficient. Fast load times. Staff always on hand to answer questions. Even when something was difficult went out of their way to help us get our system working again within minutes, many times due to the phone system, not their recording one
  • The peace of mind knowing you can access call recordings and listen to a conversation you or one of your employees had with a customer- days, weeks, months or years prior is extremely comforting. It also provides us with savings on our yearly errors and omissions policy because we implement this software within our brokerage.

Cons

  • Non intuitive phone number lookup. Have to place brackets and dashes to have phone number work, cant just enter 10 digits. Barely an issue.
  • The software can be a bit daunting if you are not tech savvy. Also the time delay between the computer that runs the software and phone system can cause the software to appear that the call recording is missing or was not recorded. This can be a bit of a hassle having to call tech support to locate a call recording when needed.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

Hansen Software Corp
Founded: 1990
Canada
www.hansensoftware.com

Company Information

7twenty
Founded: 2007
Israel
callwatch.pro/

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*astTECS

Categories

Call Recording Supported
Call Tracking Supported

Categories

Call Recording Supported
Call Tracking Supported
IVR Supported
Telephony Supported

Call Recording Features

Archiving Supported
Call Sharing Supported
Distributed Call Recording Supported
Event Triggered Recording Not Supported
File Transfer Supported
Instant Retrieval Supported
On-Demand Recording Not Supported
Recording Bookmarking Not Supported
Scheduled Recording Not Supported
Screen Activity Recording Not Supported
Video Call Recording Not Supported

Call Tracking Features

Call Log Not Supported
Call Recording Supported
Call Routing Not Supported
Caller Identification Not Supported
Campaign Management Not Supported
Conversion Tracking Not Supported
CRM Not Supported
IVR / Voice Recognition Not Supported
Keyword Tracking Not Supported

Integrations

CompletePBX 5 IP PBX Supported
ESILAW 360 Supported
MiVoice Business Supported
MyHMS Supported
SkySwitch Supported
VinSolutions Connect CRM Supported
Wildix Supported
Zultys ZAC Supported

Integrations

CompletePBX 5 IP PBX Not Supported
ESILAW 360 Not Supported
MiVoice Business Not Supported
MyHMS Not Supported
SkySwitch Not Supported
VinSolutions Connect CRM Not Supported
Wildix Not Supported
Zultys ZAC Not Supported
Claim CASH+ Call Recording Software and update features and information
Claim CASH+ Call Recording Software and update features and information
Claim CallWatchPro and update features and information
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