CARIN vs. Channels Comparison


CARIN TC&C	Channels	+	+
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About In today’s fast paced business environment with the constantly and rapidly evolving technology solutions, we provide our customers invaluable assistance with our planning and consultancy services. TC&C's goal is to help our customers achieve measurable results effectively and efficiently. Finding the best solution to a business problem requires an open mind, thorough consideration of the numerous technology options and delivery approaches. We put our many years of diverse experience in implementing unified communication systems coupled with in-depth technical knowledge and innovative solutions into practice for the benefit of our clients when we help plan technology solution delivery or provide tailored, practical advice to specific problems. TC&C supports the systems we sell by providing our customers with top-notch installation services. By taking advantage of our installation services, the customer can be assured that the applications they are purchasing are configured properly.	About Channels (formerly CrazyCall) is an easy to use and affordable cloud-based call center application which allows to make and take calls directly from the browser, without the need of installing any software. Pick local numbers from over 75 countries around the world and start calling your leads and clients. It helps to manage and organize sales and customer service, reduces costs and automates the workflow. Channels connects to the platforms of your choice. Thanks to it you can get straight to the conversation with your customers instead of asking them dozens of questions. Have shorter and more meaningful calls and turn your clients into friends. Send and receive text messages and make your communication even more diverse. Reach those who prefer text over the phone and keep your customers engaged with two-way text messages.
Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook	Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook
Audience Companies seeking a compliance solution to record media and improve operations	Audience Customer service teams, ecommerce teams, teams and call centers of any size, working in any industry.
Support Phone Support 24/7 Live Support Online	Support Phone Support 24/7 Live Support Online
API Offers API	API Offers API
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing No information available. Free Version Free Trial	Pricing $24 per user per month Plans priced per user per month Free Version Free Trial
Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software	Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software

Training Documentation Webinars Live Online In Person	Training Documentation Webinars Live Online In Person
Company Information TC&C Founded: 1992 Hungary www.tcandc.com	Company Information Channels Founded: 2014 United States www.channels.app
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Categories Call Recording	Categories Business VoIP Call Center Call Center Infrastructure (CCI) Call Recording Call Tracking Customer Service Inside Sales
Call Recording Features Archiving Call Sharing Distributed Call Recording Event Triggered Recording File Transfer Instant Retrieval On-Demand Recording Recording Bookmarking Scheduled Recording Screen Activity Recording Video Call Recording	Call Recording Features Archiving Call Sharing Distributed Call Recording Event Triggered Recording File Transfer Instant Retrieval On-Demand Recording Recording Bookmarking Scheduled Recording Screen Activity Recording Video Call Recording Show More Features Business VoIP Features Call Parking Call Recording Contact Management Encryption IVR / Voice Recognition Ring Groups SIP Trunking Unified Communications Voice Quality Enhancement Call Center Features Blended Call Center Call Logging Call Recording Call Scripting Campaign Management Database Escalation Management Inbound Call Center IVR / Voice Recognition Manual Dialer Outbound Call Center Predictive Dialer Progressive Dialer Queue Management Real-time Chat Reporting/Analytics Call Tracking Features Call Log Call Recording Call Routing Caller Identification Campaign Management Conversion Tracking CRM IVR / Voice Recognition Keyword Tracking Customer Service Features Alerts / Escalation Appointment Management Call Center Management Email Management Knowledge Base Live Chat Performance Metrics Queue Management Self Service Portal Social Media Integration Surveys & Feedback Virtual Assistant Workflow Management Inside Sales Features Auto-Dialing Call List Management Call Recording Campaign Management Dashboard Data Management Lead Capture Lead Distribution Lead Scoring Performance Management
Integrations Easyflow HotelConnect HubSpot CRM HubSpot Customer Platform Magento Make Pipedrive Revamp CRM Shopify Wufoo Zapier Zendesk Show More Integrations	Integrations Easyflow HotelConnect HubSpot CRM HubSpot Customer Platform Magento Make Pipedrive Revamp CRM Shopify Wufoo Zapier Zendesk Show More Integrations View All 12 Integrations
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