Bzz

Bzz

Bzz Order Tracking Limited
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About

Bzz is a digital waitlist, queue management, and reservation platform for restaurants, fast-casual venues, food halls, and multi-location groups. Guests join the list with a QR code scan or NFC tap, with no app download or SMS fees required, and receive a real-time browser-based buzzer with audio, push, and vibration alerts when their table is ready. While guests wait, Bzz serves targeted in-wait marketing such as drink specials and appetizer upsells to increase average spend before seating. Staff manage walk-ins and online reservations from a single dashboard featuring a drag-and-drop floor plan editor, real-time occupancy tracking, two-way guest chat, GPS-verified presence, and analytics on wait times and peak hours. Bzz supports white-label branding and offers a free plan alongside paid tiers with additional buzzers, custom branding, advertising, and analytics.

About

With Smart Queue Management system reduce customer queue time, Increase staff productivity and Deliver a delightful customer experience. We provide the solution for every business size. Qwaiting is a cloud based queue management software. While Queue Systems are designed to decrease wait times. Qwaiting does more than that: Our Queuing solutions not only generate efficiencies but enhance profitability, build a secured environment and improve the visitor experience. When the customer service is on-point, your customers will be more than glad to wait. Qwaiting allows visitors to check-in for service by phone and wait for their turn to be served. Your staff will receive all the information required to deliver the best individual customer service. Know the whole picture in real-time. From customer journey to staff performance, make better business decisions with the data we collect.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Supported
Linux Supported
Cloud Supported
On-Premises Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Restaurants, fast-casual venues, food halls, and multi-location restaurant groups, from independent operators to enterprises.

Audience

SME's & Banking, Educational, Healthcare, Retail Sectors are the audience of Qwaiting software.

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

Free
Starts from $11.99. Our top package is $29.99 per month. No per table fees.
Free Version Supported
Free Trial Supported

Pricing

$199 per month
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 5.0 / 5
ease 4.9 / 5
features 5.0 / 5
design 4.9 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • Easy to set up and use Reduces customer wait times with virtual queues Simple online appointment scheduling Real-time queue tracking and analytics Helpful SMS and email notifications Responsive customer support Suitable for businesses of all sizes
  • Qwaiting software is incredibly easy to understand and use. You don't need to be a tech expert to figure it out. This software is a pro at making queues work smoothly.
  • I am using this software from last 6 months and i would like to say it makes my life easy because no more long queues. Great software with amazing features for staff and customers too.
  • I like the most that there is no need to be physically present there. We can use this virtually, and when our turn comes, we receive the notification on our mobile phones.
  • I like that customers can use a QR code at the entrance to join the virtual queue. They get an SMS to confirm their spot, and then they can wait in their car or outside. When it's their turn, they receive a notification/SMS to come inside and take their place.

Cons

  • Advanced reporting could offer more customization Some integrations would be a welcome addition
  • In my personal opinion, I found everything about it to be excellent, and I genuinely enjoyed using it.
  • According to me, it is the best one. There are no disadvantages.
  • If I am talking about not liking, then I can say that I haven't experienced any issues so far.
  • Regarding any dislikes, I haven't encountered any issues with this software so far. From my perspective, it's a good one.

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

Bzz Order Tracking Limited
Founded: 2026
Ireland
bzz-app.com

Company Information

Qwaiting
Founded: 2018
Singapore
qwaiting.com

Alternatives

Alternatives

TablesReady

TablesReady

Table's Ready, LLC
Crunchtime Host

Crunchtime Host

QSR Automations

Categories

Queue Management Supported
Waitlist Supported

Categories

Queue Management Supported

Restaurant Reservations Features

Capacity Monitoring Not Supported
Custom Reservation Inventory Supported
Deposits / Prepayment Processing Not Supported
Email Marketing Supported
Facebook Reservations Not Supported
Feedback Management Not Supported
Guest Data Not Supported
Guest Notifications Supported
Mobile App Booking Not Supported
Online / Website Reservations Supported
Reminders Not Supported
Reporting / Analytics Supported
Seat / Table Optimization Supported
Text/SMS Communications Supported
Waitlist Management Supported

Waitlist Features

Alerts/Notifications Supported
Customer Database Not Supported
For Restaurants Supported
Prioritization Supported
Public Waitlist Supported
Reporting & Statistics Not Supported
Self Check-in Supported
Waiting Time Tracking Supported
Waitlist Status Tracking Supported

Queue Management Features

Appointment Scheduling Supported
Calendar Supported
Communication Tools Supported
Contactless Supported
Customer Surveys Supported
Dashboard Supported
For Banks Supported
For Government Supported
For Healthcare Supported
For Restaurants Supported
For Retail Supported
SMS Marketing Supported
Supports Multiple Counters Supported
Virtual Queue Supported

Integrations

Calabrio Workforce Management Not Supported
Cisco Webex Not Supported
EpicCare EMR Not Supported
Microsoft Dynamics 365 Not Supported
Microsoft Exchange Not Supported
Microsoft Teams Not Supported
Nexsign Not Supported
Oracle Siebel CRM Not Supported
Scala Digital Signage Not Supported
Telegram Not Supported
WhatsApp Not Supported

Integrations

Calabrio Workforce Management Supported
Cisco Webex Supported
EpicCare EMR Supported
Microsoft Dynamics 365 Supported
Microsoft Exchange Supported
Microsoft Teams Supported
Nexsign Supported
Oracle Siebel CRM Supported
Scala Digital Signage Supported
Telegram Supported
WhatsApp Supported
Claim Bzz and update features and information
Claim Bzz and update features and information
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Claim Qwaiting and update features and information