Audience

Clinics and medical centres that run a waiting room: reception staff, doctors, and the patients waiting to be called

About QueueCare

QueueCare is a cloud queue management system for clinics and medical centres. Reception works a live board with a column for each doctor or room, and moves a patient to another doctor with one drag. Patients check in by scanning a QR code at the door, with no app to install, and follow their place in line on their own phone. Any TV with a browser becomes a waiting-room screen that calls the next patient by name and room, aloud, in Arabic or English. QueueCare also prints numbered tickets at the desk or from a self-service kiosk, keeps walk-ins and appointments on one board, and gives reception and the doctors' rooms a team chat attached to each patient. Analytics show the average wait, the busiest hours and each doctor's wait and consultation time. Arabic is native, right to left. Pro is $179 a month billed yearly or $199 billed quarterly; Ultra for multi-branch groups is priced on request. Every plan has a 30-day free trial, and a live demo needs no sign-up.

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Pricing

Starting Price:
$179/month
Pricing Details:
Pro: $179 per month billed yearly, or $199 per month billed quarterly. Includes 15 doctor rooms, 5 reception desks, up to 200 patients a day, 5 waiting-room screens, analytics and team chat.
Ultra: price on request, for medical groups with several branches or floors. Unlimited rooms, desks, patients and screens.
Every plan starts with a 30-day free trial, no credit card required.
Free Trial:
Free Trial available.

Integrations

No integrations listed.

Ratings/Reviews

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Company Information

QueueCare
Founded: 2025
Aqaba, Jordan
queue.care

Videos and Screen Captures

Play Video Reception board: a live column for each doctor, drag a patient to move them Waiting-room TV calls the next patient by name and room, aloud, in Arabic or English Patients check in by QR code and follow their place in line on their phone, no app Analytics: average wait, busiest hours and each doctor's wait and consultation time Doctor's screen: who is in the room and who is next
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Product Details

Platforms Supported
Cloud
Training
Documentation
Videos
Support
Phone Support
Online

QueueCare Frequently Asked Questions

Q: What kinds of users and organization types does QueueCare work with?
Q: What languages does QueueCare support in their product?
Q: What kind of support options does QueueCare offer?
Q: What type of training does QueueCare provide?
Q: Does QueueCare offer a free trial?
Q: How much does QueueCare cost?

QueueCare Product Features

Queue Management

QueueCare is a queue management system built for the waiting room of a clinic or medical centre. Reception works one live board with a column per doctor or room, moves a patient to another doctor with a drag, and keeps walk-ins and appointments in the same line. Patients join from their own phone by scanning a QR code at the door, with nothing to install, and watch their place move. Any TV with a browser becomes the waiting-room screen and calls each patient by name and room, aloud, in Arabic or English. Numbered tickets print at the desk or from a self-service kiosk, and the day's analytics show the average wait, the busiest hours and each doctor's wait and consultation time.

Communication Tools Supported
Contactless Supported
Dashboard Supported
For Healthcare Supported
Supports Multiple Counters Supported
Virtual Queue Supported
Appointment Scheduling Not Supported
Calendar Not Supported
Customer Surveys Not Supported
For Banks Not Supported
For Government Not Supported
For Restaurants Not Supported
For Retail Not Supported
SMS Marketing Not Supported
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