Bzz

Bzz

Bzz Order Tracking Limited
Excellent

Excellent

Excellent AI LLC
+
+

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About

Bzz is a digital waitlist, queue management, and reservation platform for restaurants, fast-casual venues, food halls, and multi-location groups. Guests join the list with a QR code scan or NFC tap, with no app download or SMS fees required, and receive a real-time browser-based buzzer with audio, push, and vibration alerts when their table is ready. While guests wait, Bzz serves targeted in-wait marketing such as drink specials and appetizer upsells to increase average spend before seating. Staff manage walk-ins and online reservations from a single dashboard featuring a drag-and-drop floor plan editor, real-time occupancy tracking, two-way guest chat, GPS-verified presence, and analytics on wait times and peak hours. Bzz supports white-label branding and offers a free plan alongside paid tiers with additional buzzers, custom branding, advertising, and analytics.

About

Excellent is a web-based operations platform for high-end restaurant groups, combining event sales and service with staff training, marketing, and investor reporting. Excellent Events supports lead capture, proposals, electronic contracts, online deposits, banquet event orders, calendars for spaces and holds, menus and packages, guest portals, and multi-location reporting. Excellent Craft provides staff courses, graded assessments, certifications, and a document wallet for compliance records. Excellent Marketing drafts social posts and guest emails based on group event information for human review before sending. Excellent Partner supports financial pro formas and investor updates using company data. It links locations and guest records and supports English and Spanish on phones and desktops. AI-generated communications require human approval before distribution.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Restaurants, fast-casual venues, food halls, and multi-location restaurant groups, from independent operators to enterprises.

Audience

High-end restaurant groups.

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

No images available

Pricing

Free
Starts from $11.99. Our top package is $29.99 per month. No per table fees.
Free Version Supported
Free Trial Supported

Pricing

$360/location/month
Monthly billing is $360 per location per month; annual billing is $3,600 per location per year ($300/month equivalent, billed yearly). All users are included, with no setup or per-user fees.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

Bzz Order Tracking Limited
Founded: 2026
Ireland
bzz-app.com

Company Information

Excellent AI LLC
Founded: 2026
United States
beexcellent.ai

Alternatives

Alternatives

Crunchtime Host

Crunchtime Host

QSR Automations
Guestlist

Guestlist

Pixable
TablesReady

TablesReady

Table's Ready, LLC
MyVenueHQ

MyVenueHQ

Colorado Web Forge LLC
RH Seating Studio

RH Seating Studio

RH Seating

Categories

Queue Management Supported
Waitlist Supported

Categories

Event Management Supported

Restaurant Reservations Features

Capacity Monitoring Not Supported
Custom Reservation Inventory Supported
Deposits / Prepayment Processing Not Supported
Email Marketing Supported
Facebook Reservations Not Supported
Feedback Management Not Supported
Guest Data Not Supported
Guest Notifications Supported
Mobile App Booking Not Supported
Online / Website Reservations Supported
Reminders Not Supported
Reporting / Analytics Supported
Seat / Table Optimization Supported
Text/SMS Communications Supported
Waitlist Management Supported

Waitlist Features

Alerts/Notifications Supported
Customer Database Not Supported
For Restaurants Supported
Prioritization Supported
Public Waitlist Supported
Reporting & Statistics Not Supported
Self Check-in Supported
Waiting Time Tracking Supported
Waitlist Status Tracking Supported

Integrations

Claude Not Supported
Instagram Not Supported
Model Context Protocol (MCP) Not Supported
Stripe Not Supported

Integrations

Claude Supported
Instagram Supported
Model Context Protocol (MCP) Supported
Stripe Supported
Claim Bzz and update features and information
Claim Bzz and update features and information
Claim Excellent and update features and information
Claim Excellent and update features and information