Buzzspot

Buzzspot

Buzzspot.co
Ochatbot

Ochatbot

Ometrics
+
+

Related Products

  • kama.ai
    9 Ratings
    Visit Website
  • Sendbird
    166 Ratings
    Visit Website
  • UENI
    9,731 Ratings
    Visit Website
  • ContractSafe
    326 Ratings
    Visit Website
  • ChatD&B
    Visit Website
  • HubSpot AEO
    151 Ratings
    Visit Website
  • DriveStrike
    25 Ratings
    Visit Website
  • D&B Hoovers
    1,201 Ratings
    Visit Website
  • Reflectiz
    34 Ratings
    Visit Website
  • ScalaHosting
    2,387 Ratings
    Visit Website

About

Buzzspot is a web-based AI assistant that businesses can add to customer-facing websites to answer visitor questions using their own website pages, documentation, product information, and uploaded files. It builds a searchable knowledge base from those sources and presents answers in an embedded chat experience. Businesses can use the assistant to handle common support questions, collect and qualify prospective-customer details, and offer appointment or demo scheduling. A shared conversation inbox lets staff monitor chats and take over when a person is needed. The service supports multiple languages and can be added with website-builder plugins or an embed script. It is aimed at e-commerce businesses, SaaS and technology companies, professional service providers, and web agencies seeking website support and lead-capture tools. Plans include monthly message allowances, assistant limits, and human-agent seats that vary by tier.

About

Ochatbot’s leading AI chatbot features are designed for ecommerce platforms for Shopify chatbots, BigCommerce chatbots, WooCommerce chatbots and Magento chatbots as well as B2B sales and support chatbot. Lift revenues from 20% to 40% when the shopper engages with Ochatbot and reduce support tickets from 25% to 45%. No code, auto install AI platform. Our Pro and Enterprise plans include an eCommerce Guarantee. Ochatbot engages customers overcoming sales obstacles, providing product recommendations, upselling and cross-selling, abandoned cart, and answering support questions including order tracking. The AI chatbot communicates through NLP textual conversations becoming smarter over time about your products and services. The AI chatbot determines the customers AI Happiness Sentiment, Customer Reaction data along with marketing and sales insights. Ochatbot also comes with 9 conversion optimization tools such as 80+ Leadbots, Offer Sliders, Popups, live chat and more.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Supported
Linux Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Supported

Audience

Small & Medium Businesses, Startups, E-Commerce & DTC Brands (Shopify, WooCommerce), Web, SEO & Marketing Agencies, Professional Services & High-Value Inbound Verticals (Real Estate, Dental & Healthcare Clinics, Legal Practices, Home Services), SaaS & Tech Platforms

Audience

Chatbot for companies wanting to boost eCommerce sales, leads, support and user experience

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Supported

Screenshots and Videos

No images available

Screenshots and Videos

Pricing

$19
Essential: $19/month for 1,000 messages. Corporate: $49/month for 100,000 messages and up to three assistants. Enterprise: $99/month for 250,000 messages and up to five assistants. Monthly or annual billing is available; annual plans are advertised with two months free. Paid plans include a seven-day trial, and no setup fee is listed.
Free Version Not Supported
Free Trial Supported

Pricing

Free
Free Plan
Basic $29
Plus $99
Pro $495
Enterprise
Free Version Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • I love this tool! The AI chatbot answers order status questions from our visitors, and it also does abandoned cart messaging and upselling. So, we definitely have a positive ROI. The support is outstanding - they respond quickly and have helped us make our chatbot better and found ways to improve our sales and reduce our support tickets.
  • Bot learns quick and it super intuitive for consumers. It really helps get customers to the proper product pages to make a purchase. The team even helped us come up with a personalized recommendations for our specific products (which are very niche)!

Cons

  • I really can't think of anything - any time I think I have an issue, their support team helps me out and everything keeps working great.
  • Literally can't come up with one. Not kidding, this is the best tool and company that supports it.

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Company Information

Buzzspot.co
www.buzzspot.co

Company Information

Ometrics
Founded: 2002
United States
ochatbot.com

Alternatives

AiChatSale

AiChatSale

PandaWM

Alternatives

ChatBouncer

ChatBouncer

ChatBouncer (ZynVoss LLC)
hello24

hello24

Hello24.ai
Verifast

Verifast

Verifast AI
Time Saver Bot

Time Saver Bot

Outsourcing Software Development SLLC

Categories

AI Chatbots Supported

Categories

Chatbot Features

Call to Action Supported
Context and Coherence Supported
Human Takeover Supported
Inline Media / Videos Supported
Machine Learning Supported
Natural Language Processing Supported
Payment Integration Not Supported
Prediction Not Supported
Ready-made Templates Supported
Reporting / Analytics Supported
Sentiment Analysis Supported
Social Media Integration Supported

Conversational AI Features

Code-free Development Supported
Contextual Guidance Supported
For Developers Supported
Intent Recognition Supported
Multi-Languages Supported
Omni-Channel Supported
On-Screen Chats Supported
Pre-configured Bot Supported
Reusable Components Supported
Sentiment Analysis Supported
Speech Recognition Not Supported
Speech Synthesis Not Supported
Virtual Assistant Supported

Conversational Marketing Features

Appointment Scheduling Supported
Audience Segmentation Not Supported
Chatbot Supported
Email Automation Not Supported
Group Messaging Not Supported
Human Handover Not Supported
Lead Distribution Supported
Lead Qualification Supported
Mobile Messaging Not Supported
Multi-Channel Communication Not Supported
Product Recommendations Supported
Video Chat Not Supported

Live Chat Features

Canned Responses Not Supported
Customizable Branding Not Supported
Geo Targeting Not Supported
Offline Form Not Supported
Proactive Chat Supported
Screen Sharing Not Supported
Third Party Integration Not Supported
Transfers / Routing Not Supported
Website Visitor Tracking Supported

eCommerce Personalization Features

A/B Testing Supported
Abandoned Cart Email Supported
Dynamic Pricing Not Supported
Offers & Discounts Notifications Supported
Personalized Site Navigation Not Supported
Product Recommendations Supported
Reporting / Analytics Supported
Social Insights Not Supported

Integrations

Shopify Supported
WooCommerce Supported
Zapier Supported
BigCommerce Not Supported
Cal.com Supported
Calendly Supported
GoHighLevel Supported
Google Analytics Supported
HubSpot CRM Not Supported
HubSpot Customer Platform Not Supported
LiveChat Not Supported
Magento Not Supported
Make Supported
Webflow Supported
Wix Supported
WordPress Supported
Zendesk Not Supported
Zoho CRM Not Supported

Integrations

Shopify Supported
WooCommerce Supported
Zapier Supported
BigCommerce Supported
Cal.com Not Supported
Calendly Not Supported
GoHighLevel Not Supported
Google Analytics Not Supported
HubSpot CRM Supported
HubSpot Customer Platform Supported
LiveChat Supported
Magento Supported
Make Not Supported
Webflow Not Supported
Wix Not Supported
WordPress Not Supported
Zendesk Supported
Zoho CRM Supported
Claim Buzzspot and update features and information
Claim Buzzspot and update features and information
Claim Ochatbot and update features and information
Claim Ochatbot and update features and information