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About

Say hello to Brevo (formerly Sendinblue) — the platform that helps you build customer relationships across Email, SMS, Chat, and more. The complete toolkit to turn one-time browsers into long-term customers. Connect with contacts directly in their inbox with beautifully designed email campaigns. Send targeted messages that land straight in your customers' pockets. Brevo empowers businesses to build and grow relationships through marketing automation, email campaigns, transactional emails and SMS messages. What makes us different? Brevo is powered by our world-class customer happiness team and we offer pricing plans guaranteed to make you smile. Our platform combines a robust suite of services within a single, user-friendly solution. Happy Sending!

About

Dialog Insight is a multi-channel marketing automation platform designed to engage audiences and build lasting customer relationships. It offers features to create, manage, automate, and optimize campaigns via email, push, SMS, RCS, WhatsApp, and more. User-friendly interfaces and tools like surveys, contests, events, forms, and web tracking provide a 360° view of customers. Advanced segmentation targets audiences based on behavior, preferences, and purchase history for relevant communications. Automation features enable complex multi-channel campaigns, delivering the right message at the right time. The platform includes marketing pressure management, customer lifecycle tracking, and performance tracking tools for insights and strategy optimization. Dialog Insight is ISO27001 secure and RGPD compliant, with exceptional customer support. It provides tools for acquiring, retaining, and reactivating customers, ensuring effective and profitable campaigns.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Brevo offers five different levels for business to scale as growth demands it, including a total Free version for start-ups. Whether you're sending a handful of emails or need a million send, Brevo has you covered.

Audience

Companies searching for a data-driven marketing campaigns

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

€25 per month
Free Plan:

300 emails per day

Starter Plan:

20,000 emails per month
No daily sending limit

Business Plan:

20,000 emails per month
No daily sending limit
Free Version Supported
Free Trial Supported

Pricing

$209 per month /194€ per month
Price for 10.000 contacts
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 4.7 / 5
ease 4.8 / 5
features 4.8 / 5
design 4.7 / 5
support 4.6 / 5

Reviews/Ratings

Overall 5.0 / 5
ease 4.0 / 5
features 5.0 / 5
design 4.0 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • I love Brevo for simplistic yet robust email marketing tools that allow for automated campaigns, transactional emails, and more. Its SMTP tools and API allow for easy integration with WordPress and is useful for sending mails. The dashboard has really nice graphs and analytics, with support for filters to better understand data. It also send periodic emails to me keeping me up to date with all account activities.
  • It continues to offer a comprehensive marketing suite even in the free version so that people can test it fully & then purchase the premium features.
  • It has an amazing user friendly interface when i use it, It was very easy t catch up will the features likes contact upload, segmentation, template design, setting up email campaign. The analytics features is also worthy as it helps you measure the effectiveness of your email campaigns.
  • The biggest positive impact I experienced after implementing Sendinblue is in sales growth. It helps to bring in more customers. It helps to deliver more personalized emails using its automated algorithm. You can drag and drop from pre-built layouts to customize the interface.
  • • Email importing process was seamless. • Lots of automation features to send emails, like scheduling and segmentation. • We got high delivery and conversion rate. • It also offers an integrated landing page builder. • Easy to design and build email layouts.

Cons

  • Nothing in particular, although I am not a fan of there super high pricing for pay-as-you-go plans. It can be brought at par with the periodic subscriptions.
  • While it excels in marketing communication there are some considerations. The learning curve for mastering advanced features may be steep for users new to marketing automation.
  • The only drawback i encountered is it only offers 300 emails in its free version. I think it should be around 500-1000 emails for the people who are testing & trying it to use it for a longer time.
  • Sometimes it sends multiple duplicate emails to same users.
  • • Till now we haven't found any downside regarding this software.

Pros & Cons from Real Users

Pros

  • You can pretty much do whatever you want with this tool.. assuming you have the budget. I've never gotten a "we can't do it" for an answer. The customer service is great!

Cons

  • Some tools need a revamp but they're working on it. More plugins would be nice.

Training

Documentation Supported
Webinars Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

Brevo
Founded: 2012
France
www.brevo.com

Company Information

Dialog Insight
Founded: 1999
Canada
www.dialoginsight.com

Alternatives

Alternatives

Campaigner

Campaigner

j2 Global
SendGrid

SendGrid

Twilio SendGrid

Categories

Bulk Email Supported
Bulk SMS Supported
CRM Supported
Email APIs Supported
Email Management Supported
Email Marketing Supported
Email Newsletter Supported
Live Chat Supported
Sales Supported
SMS Marketing Supported
SMTP Supported
WhatsApp Marketing Supported

Categories

Email Marketing Features

A/B Testing Not Supported
Artificial Intelligence Not Supported
Auto-Responders Supported
CAN SPAM Compliance Supported
Customer Surveys Supported
Drip Campaigns Supported
Dynamic Content Supported
Event Triggered Email Supported
Image Library Supported
Landing Pages/Web Forms Supported
Mailing List Management Supported
Mobile Optimized Emails Supported
Reporting/Analytics Supported
Subscriber Management Supported
Template Management Supported
WYSIWYG Email Editor Supported

Marketing Automation Features

A/B Testing Not Supported
Analytics / ROI Tracking Supported
Artificial Intelligence Not Supported
Content / Blogging Platform Supported
Customizable CTAs Supported
Drip Campaigns Supported
Dynamic Content Supported
Landing Pages / Web Forms Supported
Lead Scoring Supported
Sales Intelligence Supported
Search Marketing Not Supported
Segmentation Supported
Social Marketing Not Supported
Website Visitor Tracking Supported

Campaign Management Features

Channel Management Supported
Contact Database Supported
Email Marketing Supported
Event Triggered Actions Supported
Lead Management Supported
Multi-Campaign Supported

Email Management Features

Data Recovery Supported
Email Archiving Supported
Email Deletion Not Supported
Email Discovery Not Supported
Email Monitoring Supported
Email Recall Not Supported
Queue Manager Supported
Response Management Supported
Routing Not Supported
Shared Inboxes Supported
Signature Management Supported
Spam Blocker Supported
Whitelisting / Blacklisting Supported

SMS Marketing Features

2-Way Messaging Not Supported
Artificial Intelligence Not Supported
Contact Management Supported
Mass Texting Supported
Message Personalization Supported
MMS Supported
Mobile Coupons Supported
Mobile Keywords Supported
Polls / Voting Not Supported
Reporting/Analytics Supported
Scheduled Messaging Supported
Shortcodes Supported
Text-to-Win Not Supported

Transactional Email Features

A/B Testing Supported
Contact Database Supported
Dynamic Content Supported
Email Monitoring Supported
Mailing List Management Supported
Reporting/Analytics Supported
Spam Check Supported
Template Management Supported

Email Marketing Features

A/B Testing Supported
Artificial Intelligence Supported
Auto-Responders Supported
CAN SPAM Compliance Supported
Customer Surveys Supported
Drip Campaigns Supported
Dynamic Content Supported
Event Triggered Email Supported
Image Library Supported
Landing Pages/Web Forms Supported
Mailing List Management Supported
Mobile Optimized Emails Supported
Reporting/Analytics Supported
Subscriber Management Supported
Template Management Supported
WYSIWYG Email Editor Supported

Marketing Automation Features

A/B Testing Supported
Analytics / ROI Tracking Supported
Artificial Intelligence Supported
Content / Blogging Platform Supported
Customizable CTAs Supported
Drip Campaigns Supported
Dynamic Content Supported
Landing Pages / Web Forms Supported
Lead Scoring Supported
Sales Intelligence Supported
Search Marketing Supported
Segmentation Supported
Social Marketing Supported
Website Visitor Tracking Supported

Integrations

Axis LMS Supported
Magento Supported
PrestaShop Supported
Shopify Supported
Zapier Supported
ARMember Supported
Dating Pro Supported
Dubb Supported
Filmo Supported
Google Cloud BigQuery Not Supported
Group Leads Supported
Marcom Robot Data Enrichment Engine Supported
Maxio Supported
PREXA 365 Supported
Playable Supported
QZZR Supported
Targenix Supported
Thrive Leads Supported
Thrive Theme Builder Supported
appyReward Supported

Integrations

Axis LMS Supported
Magento Supported
PrestaShop Supported
Shopify Supported
Zapier Supported
ARMember Not Supported
Dating Pro Not Supported
Dubb Not Supported
Filmo Not Supported
Google Cloud BigQuery Supported
Group Leads Not Supported
Marcom Robot Data Enrichment Engine Not Supported
Maxio Not Supported
PREXA 365 Not Supported
Playable Not Supported
QZZR Not Supported
Targenix Not Supported
Thrive Leads Not Supported
Thrive Theme Builder Not Supported
appyReward Not Supported
Claim Brevo and update features and information
Claim Brevo and update features and information
Claim Dialog Insight and update features and information
Claim Dialog Insight and update features and information