BotGenuity

BotGenuity

Cortenix
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+

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About

BotGenuity is an AI chatbot building platform that enables the creation of conversational chatbots designed to automate and personalize customer service. Users can integrate their company’s help documents, web pages, or internal content, allowing the chatbot to provide instant answers around the clock. BotGenuity offers the flexibility to deploy these chatbots on websites or integrate them with platforms like Slack and over 2000 other APIs through Custom Tools. This platform democratizes chatbot creation, making it accessible for enhancing customer support and various other use cases. Features: - Widget customization - Chat history & insights - Collect & export leads - Embed on unlimited websites - Powered by GPT-3.5 or GPT-4 - Slack integration - Auto source refresh - Custom functions - Unbranded chat widgets - Custom domain - PII Anonymization - Rate limiting

About

Chat2Desk is a chat center for businesses. It helps businesses improve interaction with existing customers and attract new ones. The service also allows you to improve the efficiency of processes and automate work tasks. Chat2Desk supports omnichannel communication, allowing you to add all popular messengers and social networks in one window to make it convenient for customers to communicate with the company. Chatbots, including those with AI, help automate communication with customers and solve their standard questions. Chat2Desk also has a widget with online chat to the website - customers will quickly get help or the information they need. Ability to connect to CRM systems and any other tools thanks to the open API.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Not Supported
Android Supported
Chromebook Not Supported

Audience

All kind of businesses having customer support

Audience

Mid Size Business, Small Business, Large Business

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

No images available

Pricing

$19/month
Free Version Supported
Free Trial Not Supported

Pricing

10
Free Version Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Not Supported
In Person Not Supported

Company Information

Cortenix
Founded: 2018
United States
www.cortenix.com

Company Information

Chat2Desk
Founded: 2015
Russia
chat2desk.com/en/

Alternatives

WP-Chatbot

WP-Chatbot

Wordpress

Alternatives

WhisperChat AI

WhisperChat AI

Terabits Technolab
LiveAgent

LiveAgent

Quality Unit

Categories

Chatbot Supported

Categories

Chatbot Supported
Help Desk Supported

Chatbot Features

Call to Action Not Supported
Context and Coherence Not Supported
Human Takeover Supported
Inline Media / Videos Not Supported
Machine Learning Not Supported
Natural Language Processing Not Supported
Payment Integration Not Supported
Prediction Not Supported
Ready-made Templates Not Supported
Reporting / Analytics Supported
Sentiment Analysis Not Supported
Social Media Integration Not Supported

Integrations

Axis LMS Supported
Facebook Not Supported
Instagram Not Supported
Pipedream Supported
Slack Supported
Telegram Not Supported
WhatsApp Not Supported
Zapier Supported

Integrations

Axis LMS Not Supported
Facebook Supported
Instagram Supported
Pipedream Not Supported
Slack Not Supported
Telegram Supported
WhatsApp Supported
Zapier Not Supported
Claim BotGenuity and update features and information
Claim BotGenuity and update features and information
Claim Chat2Desk and update features and information
Claim Chat2Desk and update features and information