Pylon is an All-in-one B2B Support Platform for modern B2B businesses.
We bring together everything a post-sales teams team needs including a ticketing system, B2B omnichannel integrations (Slack Connect, Microsoft Teams), modern chat widget, knowledge base, AI support bot, account management, customer marketing, and more.
The support system for B2B companies. Allow your customers to get support wherever they'd like and enable multiple support tiers. Let AI draft support articles for you based on your issue resolutions. Use Triggers to codify business processes and workflows, and create Macros to streamline common responses. Broadcast new features, newsletters, and more to your customers and track engagement. A dedicated place to store, track, and organize all customer data. A shared view to give your stakeholders visibility into their team's active issues.
If you use or want Slack for customer support, we should talk. Our Slack power users average 180+ customer channels
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StackAI is an enterprise AI automation platform to build end-to-end internal tools and processes with AI agents in a fully compliant and secure way. Designed for large, regulated organizations, it enables teams to automate complex workflows across operations, compliance, finance, IT, and support without heavy engineering.
With StackAI you can:
• Connect knowledge bases (SharePoint, Confluence, Notion, Google Drive, databases) with versioning, citations, and access controls
• Publish AI agents as chat assistants, advanced forms, or APIs integrated into Slack, Teams, Salesforce, HubSpot, or ServiceNow
• Govern usage with enterprise security: SSO (Okta, Azure AD, Google), RBAC, audit logs, PII masking, data residency, and cost controls
• Route across OpenAI, Anthropic, Google, or local LLMs with guardrails, evaluations, and testing
• Deploy in multi-tenant cloud, dedicated cloud, private cloud, or on-premise
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Chat Data
Chat Data is a platform that creates AI chatbots using your chosen data or data curated by the service. It allows you to integrate a chat widget on your website by either uploading a document or linking to your website. The resulting chatbot can respond to inquiries about the content it has been trained on. Employ our flexible chatbot widget, effortlessly embeddable anywhere, driven by the backend URL you supply. This method is not only supported but also encouraged, as it minimizes the impact on our computing resources. The Medical Chat models are pre-trained chatbot models developed using Chat Data. It is created with a meticulous selection of data sources curated by our platform to offer proficient chatbots specializing in human and veterinary medication. To ensure HIPAA compliance for our medical chat models, we refrain from retaining chat history involving chatbots within the medical chat models.
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