Pylon is an All-in-one B2B Support Platform for modern B2B businesses.
We bring together everything a post-sales teams team needs including a ticketing system, B2B omnichannel integrations (Slack Connect, Microsoft Teams), modern chat widget, knowledge base, AI support bot, account management, customer marketing, and more.
The support system for B2B companies. Allow your customers to get support wherever they'd like and enable multiple support tiers. Let AI draft support articles for you based on your issue resolutions. Use Triggers to codify business processes and workflows, and create Macros to streamline common responses. Broadcast new features, newsletters, and more to your customers and track engagement. A dedicated place to store, track, and organize all customer data. A shared view to give your stakeholders visibility into their team's active issues.
If you use or want Slack for customer support, we should talk. Our Slack power users average 180+ customer channels
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Enterprise Bot, based in Switzerland, is a pioneer in Conversational AI, Process Automation, and Generative AI. With the trust of esteemed enterprise giants across industries like Generali, SIX, SBB, DHL, and SWICA, Enterprise Bot is revolutionizing both customer and employee experiences. Through its advanced integration with Large Language Models (LLM) such as ChatGPT and Llama 2, and its unique patent-pending DocBrain technology, the company delivers unparalleled personalization, active engagement, and omnichannel solutions across platforms like email, voice, and chat. Furthermore, Enterprise Bot integrates with existing core systems, such as SAP, CRMs, Confluence and more, and with its proprietary middleware, Blitzico, enables the AI to not only respond to queries but also take action to resolve them. This dedication to innovation in four main use case areas, Customer Support, Sales and Marketing, Knowledge Management and Digital Coworker, elevates both CX and employee productivity.
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ChatFlex
ChatFlex is a user-friendly AI chatbot builder. It trains ChatGPT on your data and allows you to add a chat widget to your website. Simply upload a document or add a website link, and your chatbot will be able to answer questions about your website. Additionally, ChatFlex enables you to build goal-oriented AI chatbots that can enhance your results by automating tasks such as customer support, lead generation, and sales. With its user-friendly interface and powerful capabilities, ChatFlex makes it easy to create and deploy effective AI chatbots for your business. With ChatFlex, you can enhance customer interactions and automate tasks such as customer support, lead generation, and sales optimization. The platform provides a user-friendly interface for designing chatbot workflows, managing data, and analyzing performance. By leveraging advanced AI capabilities, ChatFlex helps businesses deliver personalized and efficient customer experiences, boosting engagement and overall success.
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