BotCoreAcuvate Software
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Related Products
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About
BotCore is an accelerator that enables organizations to build customized conversational bots powered by artificial intelligence. It can leverage any AI service available today and will also scale for future services. It is fully deployable into Microsoft Azure and leverages many of the features available in it.
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About
SmartAction brings together best-of-breed technologies and services to deliver conversational AI as a fully managed experience. With more than 100 customer deployments, we know a thing or two about automating conversations that drive engagement and resolution. Why trust your CX to anything less? Building and managing a virtual agent has never been so easy — because we do it all for you. From the conversation design, implementation, and continuous optimization, the SmartAction CX team supports you at every step in the conversational AI journey. Because every customer interaction is different, SmartAction tailors its natural language understanding (NLU) system question by question, to achieve the highest accuracy possible. This approach enables our intelligent virtual agents to perform on par and sometimes even better than live agents.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Organizations that want to build, train, and deploy chatbots
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Audience
Call centers and businesses looking for a software solution for their business needs
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Not Supported
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Support
Phone Support
Not Supported
24/7 Live Support
Supported
Online
Not Supported
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API
Offers API
Supported
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API
Offers API
Not Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Not Supported
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Not Supported
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Reviews/
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Reviews/
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Training
Documentation
Not Supported
Webinars
Not Supported
Live Online
Supported
In Person
Not Supported
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Supported
In Person
Not Supported
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Company InformationAcuvate Software
Founded: 2006
India
botcore.ai/
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Company InformationSmartAction
Founded: 2002
United States
www.smartaction.com
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Alternatives |
Alternatives |
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Categories |
Categories |
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Chatbot Features
Call to Action
Supported
Context and Coherence
Supported
Human Takeover
Supported
Inline Media / Videos
Supported
Machine Learning
Supported
Natural Language Processing
Supported
Payment Integration
Supported
Prediction
Supported
Ready-made Templates
Supported
Reporting / Analytics
Supported
Sentiment Analysis
Supported
Social Media Integration
Supported
Conversational AI Features
Code-free Development
Supported
Contextual Guidance
Supported
For Developers
Supported
Intent Recognition
Supported
Multi-Languages
Supported
Omni-Channel
Supported
On-Screen Chats
Supported
Pre-configured Bot
Supported
Reusable Components
Supported
Sentiment Analysis
Supported
Speech Recognition
Supported
Speech Synthesis
Supported
Virtual Assistant
Supported
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Call Center Features
Blended Call Center
Supported
Call Logging
Not Supported
Call Recording
Not Supported
Call Scripting
Not Supported
Campaign Management
Not Supported
Database
Not Supported
Escalation Management
Not Supported
Inbound Call Center
Not Supported
IVR / Voice Recognition
Supported
Manual Dialer
Not Supported
Outbound Call Center
Not Supported
Predictive Dialer
Not Supported
Progressive Dialer
Not Supported
Queue Management
Not Supported
Real-time Chat
Supported
Reporting/Analytics
Supported
Customer Experience Features
Action Management
Not Supported
Analytics
Not Supported
Customer Segmentation
Not Supported
Dashboard
Not Supported
Feedback Management
Not Supported
Knowledge Management
Not Supported
Multi-Channel Collection
Supported
Sentiment Analysis
Not Supported
Survey Management
Supported
Text Analysis
Not Supported
Trend Analysis
Not Supported
IVR Features
Call Center
Supported
Call Logging
Supported
Call Recording
Supported
Call Routing
Supported
Multiple Scripts
Supported
Phone Key Input
Supported
Survey Management
Supported
Text to Speech
Supported
Voice Customization
Supported
Voice Mail
Supported
Speech Recognition Features
Audio Capture
Supported
Automatic Form Fill
Supported
Automatic Transcription
Supported
Call Analysis
Supported
Concatenated Speech
Supported
Continuous Speech
Supported
Customizable Macros
Supported
Multi-Languages
Supported
Specialty Vocabularies
Supported
Speech-to-Text Analysis
Supported
Variable Frequency
Supported
Voice Recognition
Supported
Telephony Features
Auto-Dialer
Not Supported
Call Center Management
Supported
Call Monitoring
Not Supported
Contact Management
Not Supported
Inbound Reporting
Not Supported
IVR / Voice Recognition
Supported
Outbound Reporting
Not Supported
Predictive Dialer
Not Supported
Telemarketing Management
Not Supported
Voice & Data Integration
Not Supported
VoIP
Not Supported
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Integrations
Amazon Lex
Supported
Amazon Polly
Supported
Amazon Rekognition
Supported
Azure Machine Learning
Supported
Dialogflow
Supported
IBM Watson
Supported
LUIS
Supported
Microsoft Azure
Supported
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Integrations
Amazon Lex
Not Supported
Amazon Polly
Not Supported
Amazon Rekognition
Not Supported
Azure Machine Learning
Not Supported
Dialogflow
Not Supported
IBM Watson
Not Supported
LUIS
Not Supported
Microsoft Azure
Not Supported
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