MSG91

MSG91

Walkover Web Solutions
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About

Bird (formerly MessageBird) is the next-generation CRM for Marketing, Sales, and Payments, powering over 5 trillion annual messages across Email, SMS, and WhatsApp. Leading brands grow cost-efficiently with Bird through personalized interactions on Email, SMS, and WhatsApp. The world's most innovative companies build communication solutions using Bird's applications and APIs. Get started today and talk to your customers over any channel, for any use case, anywhere in the world. Marketing messages, push notifications, order updates, delivery alerts and more. Operational bottlenecks slowing your growth? Use automated conversations and workflows to collect critical information up front, reduce manual tasks, implement self-service flows, and route chats to the right agent. Get up and running in minutes on our reliable, auto-scaling APIs with extensive documentations, complete API references and intuitive SDKs.

About

MSG91, a cloud communication platform strives to help businesses and developers to seamlessly add communication to their services and software through communication APIs (SMS, Email, Voice, RCS, WhatsApp, and more) and ready-to-use solutions like Cloud contact center and customer segmentation products.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Companies looking for an omnichannel communications platform

Audience

Developers, software companies, B2B, Startups & Incubators

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$45 per month
Free Version Supported
Free Trial Not Supported

Pricing

$10.00/one-time
Free Version Supported
Free Trial Not Supported

Reviews/Ratings

Overall 3.5 / 5
ease 3.0 / 5
features 3.0 / 5
design 3.0 / 5
support 3.0 / 5

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 4.0 / 5

Pros & Cons from Real Users

Pros

  • The cost and feature set on the box were the only things that attracted us to it. It was meant to perform a lot of functions
  • It offers a platform to interact with the customer using SMS, live chat, and WhatsApp. It also offers insight and reporting on interactions. Gives great customer support for business.

Cons

  • Super buggy, useless support. Both email and sms went to spam
  • It worked great for me. Nothing to share about the con.

Pros & Cons from Real Users

Pros

  • MSG91 is leading provider of A2P messaging service. I use it for Transaction related SMS, The success delivery rate is very attractive. Some of the unique features of Msg91 are as- 1. Send OTP 2.0 2. Transactional message allowed over DND enabled data. 3. They have plugin for Spreadsheet/Excel, Wordpress, Magneto, WooCommerce etc. 4. Voice Failover 5. Omnichannel Flow

Cons

  • Msg91 is providing quality service, that's the reason we are using this for our transaction related SMS. I'm satisfied with their services. No complaints.

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

Bird
Founded: 2011
Netherlands
bird.com

Company Information

Walkover Web Solutions
Founded: 2007
India
msg91.com

Alternatives

Alternatives

Mtalkz

Mtalkz

Mtalkz Mobility Services
Zunoy Sandbox

Zunoy Sandbox

Mentcube Innovations Pvt Ltd

Categories

Auto Dialer Supported
Bulk SMS Supported
Chat SDK & API Supported
Communication APIs Supported
CRM Supported
Email APIs Supported
Email Marketing Supported
Email Verification Supported
Sales Dialers Supported
SMS API Supported
SMS Gateways Supported
SMS Marketing Supported
SMTP Supported
WhatsApp Marketing Supported

Categories

SMS Marketing Features

2-Way Messaging Supported
Artificial Intelligence Not Supported
Contact Management Supported
Mass Texting Supported
Message Personalization Supported
MMS Supported
Mobile Coupons Supported
Mobile Keywords Supported
Polls / Voting Supported
Reporting/Analytics Supported
Scheduled Messaging Supported
Shortcodes Supported
Text-to-Win Supported

SMS Marketing Features

2-Way Messaging Not Supported
Artificial Intelligence Not Supported
Contact Management Supported
Mass Texting Supported
Message Personalization Supported
MMS Not Supported
Mobile Coupons Supported
Mobile Keywords Supported
Polls / Voting Supported
Reporting/Analytics Supported
Scheduled Messaging Supported
Shortcodes Not Supported
Text-to-Win Supported

Integrations

KonnectzIT Supported
Make Supported
Pipedream Supported
Quickwork Supported
WooCommerce Supported
n8n Supported
Aritic Swarm Not Supported
Easyflow Supported
Edmingle Not Supported
HostBill Supported
O2VEND Not Supported
Quickdelivery Not Supported
Quickrides Not Supported
Tookan Not Supported
VEVS Boat Rental Software Supported
VEVS Car Rental Software Supported
Vasy Not Supported
WhatsApp Supported
iController Supported
journy.io Supported

Integrations

KonnectzIT Supported
Make Supported
Pipedream Supported
Quickwork Supported
WooCommerce Supported
n8n Supported
Aritic Swarm Supported
Easyflow Not Supported
Edmingle Supported
HostBill Not Supported
O2VEND Supported
Quickdelivery Supported
Quickrides Supported
Tookan Supported
VEVS Boat Rental Software Not Supported
VEVS Car Rental Software Not Supported
Vasy Supported
WhatsApp Not Supported
iController Not Supported
journy.io Not Supported
Claim Bird and update features and information
Claim Bird and update features and information
Claim MSG91 and update features and information
Claim MSG91 and update features and information