Axonave

Axonave

Axonave Technologies
Axonave Whelp

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Axonave:

About

Axonave is a cloud-based customer engagement platform combining CRM, help desk, live chat, WhatsApp messaging and email ticketing in one workspace. Chats, tickets, leads, deals and customer activity are linked to a shared customer record. Teams can route conversations by skill, manage tickets with service-level agreements and automations, publish a help center, and use a customer portal, surveys and reports. A visual chatbot builder supports menus, questions and handoffs to agents. AI features can draft agent replies and answer customers from published help-center content with a link to the source article, with uncertain requests handed to a team. Sales functions include lead qualification, a deal pipeline and meeting booking. Axonave is delivered as a browser-based service for customer support, sales and operations teams; its Basic and Pro plans bundle different combinations of these tools.
Whelp:

About

Whelp is an AI-based cloud and on premise solution for faster, more personalized customer support. Call centers, BPOs, inbound and outbound sales teams from airlines, healthcare, education, insurance, banking, retail and etc. Deliver personalized support across all channels from one screen. Build life-long customer relationships. Use our live chat to connect with valuable leads on your website when you’re online, and automate capturing their info when you’re not: our Chabot is at your service. Engage in meaningful conversations with customers in real time to increase loyalty. Pick things up right where they left off last - no repeat or recap required. Provide outstanding service to your customers where they are, from voice to chat, SMS, email and WhatsApp in a single screen. No add-ons or plug-ins required. Assist your customers quickly with personalized and swift support.
Axonave:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported
Whelp:

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported
Axonave:

Audience

Small and mid-size businesses in Southeast Asia that sell and support customers on WhatsApp and web chat, with 3 to 100 people on the team.
Whelp:

Audience

AI-based cloud and on premise solution for faster and more personalized customer support that helps call centers, BPOs, inbound and outbound sales teams from airlines, healthcare, education, insurance, banking and retail
Axonave:

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported
Whelp:

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported
Axonave:

API

Offers API Supported
Whelp:

API

Offers API Not Supported
Axonave:

Screenshots and Videos

Whelp:

Screenshots and Videos

Axonave:

Pricing

$59/month
Basic: $59/month for 3 seats (up to 10); extra seats are $19/month, or $190/seat/year. Annual plan: $590 for 3 seats. Pro: $199/month for 5 seats (up to 100); extra seats are $35/month, or $350/seat/year. Annual plan: $1,990 for 5 seats. Annual billing costs 10 monthly payments. Basic AI packs are $20/month per 1,000,000 tokens; Pro includes 2,000,000 tokens/month, with extra 1,000,000-token packs at $20/month. Prices are USD before tax. Meta bills WhatsApp messaging separately. Pro has a 14-day free trial; no card required.
Free Version Not Supported
Free Trial Supported
Whelp:

Pricing

Free
We have 3 packages:
1) Freemium - 3 agents - Free
2) Medium - 10 agents - 500 USD/month
3) Premium - Unlimited agents - 990 USD/month
Free Version Supported
Free Trial Supported
Axonave:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Whelp:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software
Axonave:

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported
Whelp:

Training

Documentation Not Supported
Webinars Not Supported
Live Online Supported
In Person Supported
Axonave:

Company Information

Axonave Technologies
Founded: 2026
Malaysia
axonave.com
Whelp:

Company Information

Whelp
Founded: 2019
United States
whelp.co
Axonave:

Alternatives

No Alternatives
Whelp:

Alternatives

Whelp:
Whelp:
Whelp:
Heyday AI

Heyday AI

Hootsuite
5.0 out of 5 stars
Axonave:
Whelp:
Lime Connect

Lime Connect

Lime Connect (formerly Userlike)
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Axonave:

Categories

Help Desk Supported
Live Chat Supported
Whelp:

Categories

Whelp:

Live Chat Features

Canned Responses Supported
Customizable Branding Supported
Geo Targeting Supported
Offline Form Supported
Proactive Chat Supported
Screen Sharing Not Supported
Third Party Integration Supported
Transfers / Routing Supported
Website Visitor Tracking Supported

Chatbot Features

Call to Action Supported
Context and Coherence Supported
Human Takeover Supported
Inline Media / Videos Supported
Machine Learning Supported
Natural Language Processing Supported
Payment Integration Supported
Prediction Supported
Ready-made Templates Supported
Reporting / Analytics Supported
Sentiment Analysis Supported
Social Media Integration Supported

Customer Communications Management Features

Batch Communications Supported
Chat / Messaging Supported
Content Management Supported
Email Distribution Supported
Interactive Content Supported
Multi-Channel Communications Supported
On-Demand Communications Supported
Personalization Supported
Print Management Not Supported
Template Management Not Supported
Video Content Supported

Customer Service Features

Alerts / Escalation Supported
Appointment Management Not Supported
Call Center Management Supported
Email Management Supported
Knowledge Base Not Supported
Live Chat Supported
Performance Metrics Supported
Queue Management Supported
Self Service Portal Not Supported
Social Media Integration Supported
Surveys & Feedback Supported
Virtual Assistant Supported
Workflow Management Not Supported

Unified Communications Features

Audio / Video Conferencing Not Supported
Calendar Management Supported
Call Recording Supported
Call Routing Supported
Chat / Messaging Supported
Fax Management Not Supported
File Sharing Supported
Mobile Access Supported
Multi-User Collaboration Supported
Voice Mail Not Supported
Axonave:

Integrations

WhatsApp Supported
Amazon Connect Not Supported
Bitly Not Supported
Dropbox Not Supported
Facebook Not Supported
Facebook Messenger Not Supported
FullContact Not Supported
GIPHY Not Supported
Google Drive Not Supported
Instagram Not Supported
Microsoft Outlook Supported
Razorpay Not Supported
Salesforce Not Supported
Shopify Not Supported
Skype Not Supported
Stripe Not Supported
Twilio Not Supported
Twilio Voice Not Supported
Viber Not Supported
X (Twitter) Not Supported
Whelp:

Integrations

WhatsApp Supported
Amazon Connect Supported
Bitly Supported
Dropbox Supported
Facebook Supported
Facebook Messenger Supported
FullContact Supported
GIPHY Supported
Google Drive Supported
Instagram Supported
Microsoft Outlook Not Supported
Razorpay Supported
Salesforce Supported
Shopify Supported
Skype Supported
Stripe Supported
Twilio Supported
Twilio Voice Supported
Viber Supported
X (Twitter) Supported
Axonave:
Claim Axonave and update features and information
Claim Axonave and update features and information
Whelp:
Claim Whelp and update features and information
Claim Whelp and update features and information