Attentive vs. User.com Comparison


Attentive Attentive Mobile	User.com	+	+
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About Send messages your customers want to read (and act on). Attentive’s AI-powered SMS & email platform helps retail enterprises to e-commerce entrepreneurs engage customers and drive billions in revenue. We'll help you target the right audience and measure your most important metrics to optimize your marketing program. And with over 100 flexible integrations, you can seamlessly connect to the rest of your marketing stack. We partner with industry innovators in retail & e-comm, food & beverage, and media & entertainment. Attentive’s AI-powered SMS & email platform will double your ROI in just a few months. Learn more about our free 30-day trial.		About User.com is a full-stack marketing automation software for all your messaging and relationships with customers. User.com is a single platform with many features providing you with easy-to-use, robust tools for marketing, sales, and support teams. Use the various features to send consistent communication to your customers across a variety of channels, from email marketing, live chat, web and mobile push, SMS messaging, call centers, and more, turning every visitor into happy customers. See every piece of data and measure everything with all activities organized in a single place, that can be customized to show only essential metrics as you determine, to make actionable decisions easy. Ready to check it out? Sign up for a free demo trial now at User.com →
Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook		Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook
Audience Companies of all sizes interested in a powerful conversational commerce, SMS marketing, and email marketing platform		Audience Small or Large Teams - Marketing, Sales, Support + Management.
Support Phone Support 24/7 Live Support Online		Support Phone Support 24/7 Live Support Online
API Offers API		API Offers API
Screenshots and Videos View more images or videos		Screenshots and Videos View more images or videos
Pricing Get a demo to learn more Free Version Free Trial		Pricing $249.00/month $249 - Business Plan $1349 - Premium Plan Free Version Free Trial
Reviews/Ratings Overall 5.0 / 5 ease 5.0 / 5 features 4.9 / 5 design 5.0 / 5 support 4.9 / 5 Read all reviews		Reviews/Ratings Overall 4.9 / 5 ease 5.0 / 5 features 4.8 / 5 design 4.9 / 5 support 5.0 / 5 Read all reviews
Pros from Real Users Pros I really like the level of customer support we get from Attentive, they're always offering us new journeys, and ideas to increase our conversion. The platform is super easy to use and we are able to easily schedule sign up unit switches and messages ourselves. Can't say enough good things about Attentive. Not only is their team easy to work with and responsive, but they make the platform very easy to use. Attentive has been fantastic to work with. They're always pushing the envelope with features and delivering new ways to drive revenue. The platform is already robust but they are constantly developing new capabilities. And the best part is the team goes beyond standard level support, by actually helping you strategize and implement and sometimes even building out entire flows for you. Could not be happier with the experience. I love how responsive and helpful everyone at Attentive is. We've been working with them for 3+ years, and they always come to the table with new features and ideas to work through. I was able to hit the ground day 1 with this software. There are so many capabilities like segmentation, a/b testing, creating web pop-ups... and they make it easy enough for us to do all on our own! However, the support staff is incredibly efficient and kind if I do need help. Outstanding Customer Success and Support - Undoubtedly the highest in the industry. Their dedicated customer success team is genuinely committed to aiding you in nurturing and growing your business. Innovative AI Tools - Particularly noteworthy are their their audience expansion and copywriting assistant features. User-Friendly Experience - The platform is designed with the utmost simplicity in mind, ensuring that users of all levels can effortlessly navigate and harness its capabilities. Swift and Effective Response - Their team stands out for their quick response times, demonstrating a genuine commitment to resolving issues and providing solutions, rather than simply redirecting customers to support resources. Compliance is excellent. Attentive has been a great partner for SMS. Our account manager has been amazing. They are very SMS compliant, and they tons of features to make sure you SMS is performing well. Really easy to use, very effective. SMS marketing has done wonders for us, and Attentive is at the forefront of SMS marketing automation. Lots of customization options, and really excited that they now have email marketing.		Pros & Cons from Real Users Pros 1. You get all the tools for your marketing needs in one place. 2. It helps our team to be more organized and user-oriented. 3. With the help of user.com, you can focus your time and resources on your customer instead of running around to find the data. What I liked the most about User.com is it really saved a lot of our time because it has everything we needed. I love how we can manage a lot of aspects of our business in one tool, from marketing, organization, CRM, and a lot more! User.com is a great CRM and task management tool. It made us feel we are optimizing our workflow. On a broader scale, it also works fantastic on marketing. No difficulty is there, new users can start using this tool in a short period. Helps to works in increased speed. User.com caters to sales, marketing, management and customer support. It saves lots of time gives my teams a single piece of software where we are doing campaign management, organizing workflow, managing leads and helpdesk without implementing different tools. The ability to streamline the marketing and CRM makes User.com a must-have business tool. The lead manager and marketing planner delivers exactly we want to boost sales. Marketing automation makes it handy. Cons 1. It is missing the feature of searching any word by keyword in the chat. 2. It does not support plugins integration like Grammarly which can be used for a grammatically error-free chat. I haven't encountered anything I don't like at this point. Task automation lacks many useful features. No other cons. For a mid-size enterprise, it's not that powerful and has less ability in campaign management. Never encountered any major negatives. It's a great tool.
Training Documentation Webinars Live Online In Person		Training Documentation Webinars Live Online In Person
Company Information Attentive Mobile Founded: 2016 United States www.attentive.com		Company Information User.com Founded: 2015 Poland user.com
Alternatives Klaviyo		Alternatives CampaignDrive Pica9
Infobip		FreshMail
SlickText		WebEngage
ActiveCampaign		Pipedrive
Omnisend View All		HubSpot CRM HubSpot View All
Categories AI Tools Bulk SMS Business Text Messaging Drag and Drop Email Builders eCommerce Marketing eCommerce Tools Email Marketing Email Newsletter Marketing Automation Mobile Marketing SMS Marketing		Categories AB Testing Appointment Scheduling Business Phone Systems Call Center Call Tracking Campaign Management Chatbot Conversational Commerce CRM Customer Engagement Email Marketing Email Tracking Knowledge Management Lead Generation Lead Management Lead Nurturing Live Chat Marketing Automation Mobile Marketing Push Notifications Real Estate CRM Real Estate Lead Generation Remote Work SMS Marketing Website Visitor Identification WhatsApp Marketing
Email Marketing Features A/B Testing Artificial Intelligence Auto-Responders CAN SPAM Compliance Customer Surveys Drip Campaigns Dynamic Content Event Triggered Email Image Library Landing Pages/Web Forms Mailing List Management Mobile Optimized Emails Reporting/Analytics Subscriber Management Template Management WYSIWYG Email Editor Marketing Automation Features A/B Testing Analytics / ROI Tracking Artificial Intelligence Content / Blogging Platform Customizable CTAs Drip Campaigns Dynamic Content Landing Pages / Web Forms Lead Scoring Sales Intelligence Search Marketing Segmentation Social Marketing Website Visitor Tracking Mobile Marketing Features Channel Attribution Contextual Targeting Coupons Email Marketing Engagement Monitoring In-App Marketing Location-Based Marketing Push Notifications Text Messaging Text-to-Win SMS Marketing Features 2-Way Messaging Artificial Intelligence Contact Management Mass Texting Message Personalization MMS Mobile Coupons Mobile Keywords Polls / Voting Reporting/Analytics Scheduled Messaging Shortcodes Text-to-Win Show More Features eCommerce Marketing Features AB Testing Abandoned Cart Email Analytics / ROI Tracking Customer Data Profiles Dynamic Content Email Marketing Email Personalization Facebook Ads Google Ads Product Recommendations Push Notifications Retargeting Search Marketing Segmentation Signup Forms & Popups SMS Marketing Social Marketing Triggered Emails Website Visitor Tracking		Email Marketing Features A/B Testing Artificial Intelligence Auto-Responders CAN SPAM Compliance Customer Surveys Drip Campaigns Dynamic Content Event Triggered Email Image Library Landing Pages/Web Forms Mailing List Management Mobile Optimized Emails Reporting/Analytics Subscriber Management Template Management WYSIWYG Email Editor Marketing Automation Features A/B Testing Analytics / ROI Tracking Artificial Intelligence Content / Blogging Platform Customizable CTAs Drip Campaigns Dynamic Content Landing Pages / Web Forms Lead Scoring Sales Intelligence Search Marketing Segmentation Social Marketing Website Visitor Tracking Mobile Marketing Features Channel Attribution Contextual Targeting Coupons Email Marketing Engagement Monitoring In-App Marketing Location-Based Marketing Push Notifications Text Messaging Text-to-Win SMS Marketing Features 2-Way Messaging Artificial Intelligence Contact Management Mass Texting Message Personalization MMS Mobile Coupons Mobile Keywords Polls / Voting Reporting/Analytics Scheduled Messaging Shortcodes Text-to-Win Show More Features AB Testing Features Audience Targeting Campaign Segmentation Funnel Analysis Heatmaps Landing Pages / Web Forms Multivariate Testing Split Testing Statistical Relevance Analysis Surveys Test Scheduling Visual Editor Appointment Scheduling Features Appointment Reminders Automated Scheduling Calendar Sync Client Database Group Scheduling Mobile Access Multi-Location Online Booking Online Payments Recurring Appointments Room Booking Management Business Phone Systems Features Call Logging Call Monitoring Call Recording Call Routing Employee Directory IVR / Voice Recognition Mobile Access Virtual Call Center Web Conferencing CRM Features Calendar/Reminder System Call Logging Document Storage Email Marketing Internal Chat Integration Lead Scoring Marketing Automation Integration Mobile Access Quotes / Proposals Segmentation Social Media Integration Task Management Territory Management Call Center Features Blended Call Center Call Logging Call Recording Call Scripting Campaign Management Database Escalation Management Inbound Call Center IVR / Voice Recognition Manual Dialer Outbound Call Center Predictive Dialer Progressive Dialer Queue Management Real-time Chat Reporting/Analytics Call Tracking Features Call Log Call Recording Call Routing Caller Identification Campaign Management Conversion Tracking CRM IVR / Voice Recognition Keyword Tracking Campaign Management Features Channel Management Contact Database Email Marketing Event Triggered Actions Lead Management Multi-Campaign Chatbot Features Call to Action Context and Coherence Human Takeover Inline Media / Videos Machine Learning Natural Language Processing Payment Integration Prediction Ready-made Templates Reporting / Analytics Sentiment Analysis Social Media Integration Customer Engagement Features Analytics Churn Management Communication Management Community Management Content Syndication Feedback Collection Gamification Live Chat Video Content Email Tracking Features A/B Testing Audience Segmentation Campaign Management Event-Based Notifications Location Tracking Team Management Knowledge Management Features Artificial Intelligence (AI) Cataloging / Categorization Collaboration Content Management Decision Tree Discussion Boards Full Text Search Knowledge Base Management Self Service Portal Lead Generation Features Contact Discovery Contact Import/Export Lead Capture Lead Database Integration Lead Nurturing Lead Scoring Lead Segmentation Pipeline Management Prospecting Tools Visitor Identification Lead Management Features Activity Tracking Campaign Management Lead Capture Lead Distribution Lead Nurturing Lead Scoring Lead Segmentation Pipeline Management Prospecting Tools Source Tracking Lead Nurturing Features A/B Testing Campaign Management Drip Campaigns Lead Capture Lead Notifications Lead Scoring Lead Segmentation Performance Metrics Personalization Pipeline Management Live Chat Features Canned Responses Customizable Branding Geo Targeting Offline Form Proactive Chat Screen Sharing Third Party Integration Transfers / Routing Website Visitor Tracking Push Notifications Features A/B Testing Analytics Campaign Segmentation Contextual Targeting Device Targeting Expiry Notifications Geo Targeting Mobile Notifications Notification Scheduling Visual Notifications Web Notifications Real Estate CRM Features Campaign Management Client / Property Matching Contact Management Dashboard Email Marketing Interaction Tracking Lead Management Property Alerts Referral Tracking Segmentation Remote Work Features Collaboration Credential Management Electronic Signature Employee Monitoring Live Chat Meeting Management Project Management Remote Access Remote Support Screen Sharing Softphone Task Management Time Zone Tracking Video Chat Web Conferencing WhatsApp Marketing Features Alerts API Autoresponder Bulk Messaging Campaign Management Contact Management Multi-Language Support Reporting / Analytics
Integrations BigCommerce Magento Mailchimp Pipedrive Salesforce Shopify Zendesk Alloy Automation Clyde Digioh Endear FenixCommerce Google Analytics Iru Jebbit Ketch LEVAR Loop Returns Pixlee TurnTo Show More Integrations View All 104 Integrations		Integrations BigCommerce Magento Mailchimp Pipedrive Salesforce Shopify Zendesk Alloy Automation Clyde Digioh Endear FenixCommerce Google Analytics Iru Jebbit Ketch LEVAR Loop Returns Pixlee TurnTo Show More Integrations View All 54 Integrations
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