Atlas

Atlas

Atlas Digital Group
Upland Rant & Rave

Upland Rant & Rave

Upland Software
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About

Atlas CORE is a cloud-based digital commerce platform for broadband providers. It supports branded online storefronts and sales journeys for eCommerce, field sales, inbound teams, and retail or kiosk channels. Operators can manage serviceability checks, address matching, packages and offers, product catalogs, checkout, orders, lead capture, preorders, installation scheduling, and abandoned-cart follow-up. Configurable rules personalize experiences by address, market, network technology, and campaign. Analytics track shopper behavior, sales funnels, conversion, recurring revenue, and channel performance through dashboards, data exports, multivariate testing, peer benchmarks, and predictive analytics. Atlas CORE connects with billing and operations platforms, payment gateways, GIS systems, marketing tools, analytics services, and workforce applications to coordinate customer acquisition with back-office processes.

About

Respond to customer feedback and close the loop efficiently with real-time alerts. See what customers are saying with data analysis, visualizations, and taxonomies tailored to your organization. Collect, analyze, and act on internal feedback to create champion employees that thrive on keeping customers happy. Create a seamless delivery process with proactive communications. Reduce call center volume and create a culture of customer care. Reduce operational cost with a digital-first approach. Easily capture multi-channel feedback from any point in the customer journey. Reduce cart abandonment and hear the voice of the ‘silent shopper’ with listening posts. Prevent churn and make service improvements with real-time feedback. Address tenant needs faster while reducing the volume and complexity of complaints. Reduce inbound calls and keep customers informed with proactive communications.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Broadband and internet service providers, including their digital commerce, sales, marketing, and customer experience teams.

Audience

Companies of all sizes seeking a tool to respond to customer feedback

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Not Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Not Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

No images available

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

Atlas Digital Group
Founded: 2017
United States
www.atlasdigitalgroup.com

Company Information

Upland Software
Founded: 2010
United States
uplandsoftware.com/rantandrave/

Alternatives

Alternatives

Benbria Loop

Benbria Loop

Benbria
WALoops

WALoops

Varni Infotech
Delighted

Delighted

Qualtrics

Categories

eCommerce Supported

Categories

Customer Engagement Features

Analytics Supported
Churn Management Not Supported
Communication Management Not Supported
Community Management Not Supported
Content Syndication Not Supported
Feedback Collection Supported
Gamification Supported
Live Chat Not Supported
Video Content Not Supported

Integrations

Aklamio Supported
ArcGIS Supported
Authorize.Net Supported
BlueVenn Not Supported
CardPointe Supported
CartStack Supported
Google Ads Supported
Google Analytics Supported
Google Cloud BigQuery Supported
Google Tag Manager Supported
HubSpot CRM Supported
Microsoft Clarity Supported
Praxedo Supported
Salesforce Agentforce Field Service Supported
ServiceNow Supported
Stripe Supported
VETRO FiberMap Supported
VWO Testing Supported
Wisepops Supported
Zendesk Supported

Integrations

Aklamio Not Supported
ArcGIS Not Supported
Authorize.Net Not Supported
BlueVenn Supported
CardPointe Not Supported
CartStack Not Supported
Google Ads Not Supported
Google Analytics Not Supported
Google Cloud BigQuery Not Supported
Google Tag Manager Not Supported
HubSpot CRM Not Supported
Microsoft Clarity Not Supported
Praxedo Not Supported
Salesforce Agentforce Field Service Not Supported
ServiceNow Not Supported
Stripe Not Supported
VETRO FiberMap Not Supported
VWO Testing Not Supported
Wisepops Not Supported
Zendesk Not Supported
Claim Atlas and update features and information
Claim Atlas and update features and information
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Claim Upland Rant & Rave and update features and information