WALoops
WALoops is a SaaS platform for WhatsApp Business messaging, marketing and customer support, with additional Instagram messaging and website live chat. It combines a shared multi-agent inbox, broadcast campaigns, a visual no-code chatbot builder and an AI sales assistant that can use a store's product details and policies. E-commerce tools include abandoned-cart reminders, order and shipping notifications, cash-on-delivery verification and flows that encourage prepaid checkout. Integrations connect Shopify and WooCommerce stores as well as booking and property-management platforms; teams can automate customer conversations and use developer API access on the Advance plan. The platform is aimed mainly at online stores, direct-to-consumer brands and service businesses that sell or support customers through messaging.
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TopEdge AI
TopEdge AI is a cloud-based WhatsApp commerce and customer engagement platform for Shopify stores and direct-to-consumer brands. It syncs Shopify orders, carts, products, customers, and cash-on-delivery data with WhatsApp messaging, giving teams store context for conversations. Merchants can automate abandoned-cart follow-ups, COD confirmations, order updates, and campaigns that encourage prepaid orders. The platform includes a shared live-chat inbox, customer profiles and segmentation, WhatsApp campaigns, a visual flow builder, website opt-in tools and tracking, order and stock views, warranty workflows, and commerce analytics. Teams can build journeys triggered by Shopify events, use approved message templates, and configure AI responses grounded in store policies and product information with their own AI provider key. TopEdge AI is designed for e-commerce teams using Shopify and WhatsApp for support, order communications, sales recovery, and marketing.
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Checkout DM
Checkout DM is a web-based social-commerce tool for merchants and creators who sell through Instagram. It connects an Instagram professional account and product catalog to automated direct-message checkout flows, including product discovery, story replies, and comment-to-DM triggers. Buyers can receive product details and payment links in Instagram messages, while sellers manage chats, customers, orders, returns, stock, delivery status, and sales analytics in a dashboard. Payments can be collected through connected gateways or manual methods. Eligible plans add shareable public catalog pages, coupons, abandoned-cart follow-ups, team access, and outbound webhooks. Checkout DM helps businesses manage product inquiries and order workflows through social conversations without building a separate online store.
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Mark360
Mark360 is a cloud-based customer messaging and automation platform for businesses that engage customers through WhatsApp and Instagram. It combines WhatsApp Business API campaigns, broadcasts and scheduled message flows with a no-code chatbot builder, AI agents, automated customer journeys and a shared team inbox for assigning conversations and handing them to human agents. Instagram tools automate direct messages and comment-triggered replies, while commerce features connect Shopify catalogs and support order updates, abandoned-cart recovery and cash-on-delivery confirmations. Integrations with business tools including Google Sheets, Razorpay and CRM platforms help teams coordinate customer communications. Mark360 is designed for ecommerce and direct-to-consumer brands, online stores, service providers, educators and agencies that manage marketing, sales and customer support conversations.
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