Aspect WorkforceAspect, an Alvaria Brand
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Related Products
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About
Elevate your employee engagement and maximize contact center productivity without increasing cost. Aspect Workforce (formerly Alvaria Workforce & Aspect Workforce Management) gives you the tools your organization needs to maximize efficiency, monitor, improve and reward agent performance and reduce turnover. Starting with our market-leading workforce optimization capabilities, the WEM Suite adds employee-centric agent experience capabilities such as game mechanics. The result of this combination is the most powerful, most comprehensive workforce engagement solution in the market. Employ Aspect Workforce to get the most from your contact center technology, whether your team is working on-site, remotely on-the-go or in a work-from-home setting. Choose the tools you need from our WEM portfolio and start achieving high-quality customer interactions, better customer experiences and more engaged agents — all at a lower operating cost.
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About
Smart Workforce stands out as a comprehensive workforce management software, offering managers real-time insights into staff performance and empowering data-driven decisions for enhanced productivity. With its user-friendly and interactive dashboard, all essential information regarding shifts, employees, and service areas is conveniently consolidated in one place.
One of Smart Workforce's key strengths lies in its exclusive features. It distinguishes itself as the sole SaaS solution providing BS7858 Staff Vetting, Automated Control Room Management, Patrolling Management capabilities, along with fundamental workforce management functionalities.
Smart Workforce emerges as a comprehensive solution catering to diverse workforce management needs, ensuring efficiency, compliance, and employee well-being.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Supported
iPad
Not Supported
Android
Supported
Chromebook
Not Supported
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Audience
For companies looking for a management app to engage workforce concerns and activities
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Audience
Human Resource, Small Business, Enterprises
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Not Supported
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Not Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Not Supported
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Pricing
£100/month
Free Version
Not Supported
Free Trial
Supported
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Reviews/
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Reviews/
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Pros & Cons from Real UsersPros
Cons
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Training
Documentation
Not Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Supported
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Company InformationAspect, an Alvaria Brand
Founded: 2021
United States
www.aspect.com
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Company InformationSmart Workforce
Founded: 2018
United Kingdom
smartworkforce.co.uk
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Alternatives |
Alternatives |
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Categories |
Categories |
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Workforce Management Features
Budgeting & Forecasting
Not Supported
Contractor Management
Not Supported
Employee Lifecycle Management
Supported
Labor Projection
Not Supported
Performance Appraisal
Not Supported
Recruiting Management
Not Supported
Scheduling
Supported
Skills Tracking
Not Supported
Time & Attendance
Supported
Variable Workforce
Not Supported
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Integrations
Aspect Performance
Supported
Aspect Quality
Supported
Chatterbox
Supported
Zapier
Not Supported
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Integrations
Aspect Performance
Not Supported
Aspect Quality
Not Supported
Chatterbox
Not Supported
Zapier
Supported
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