Aspect Workforce

Aspect Workforce

Aspect, an Alvaria Brand
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About

Elevate your employee engagement and maximize contact center productivity without increasing cost. Aspect Workforce (formerly Alvaria Workforce & Aspect Workforce Management) gives you the tools your organization needs to maximize efficiency, monitor, improve and reward agent performance and reduce turnover. Starting with our market-leading workforce optimization capabilities, the WEM Suite adds employee-centric agent experience capabilities such as game mechanics. The result of this combination is the most powerful, most comprehensive workforce engagement solution in the market. Employ Aspect Workforce to get the most from your contact center technology, whether your team is working on-site, remotely on-the-go or in a work-from-home setting. Choose the tools you need from our WEM portfolio and start achieving high-quality customer interactions, better customer experiences and more engaged agents — all at a lower operating cost.

About

OnShift, a ShiftKey brand, delivers next-generation workforce management with modern, world-class scheduling software. Our innovative approach to workforce solutions fosters a culture where people want to work. Post-acute care facilities rely on OnShift's software and services to reduce turnover rates, decrease costs and improve the quality of care. Talent acquisition: Transform the relationship between your organization and your employees with our next-generation software purpose-built for senior care. Dramatically reduce turnover rates, decrease costs and improve the quality and continuity of care. Workforce management: Staff consistently and decrease excess costs—all while promoting employee work-life balance with our modern, mobile solutions for scheduling and workforce optimization. Engagement & retention: Boost employee engagement and retention with software that focuses on what matters most—your people.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

For companies looking for a management app to engage workforce concerns and activities

Audience

Post-acute and senior living organizations

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Not Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 4.0 / 5
ease 4.0 / 5
features 4.0 / 5
design 4.0 / 5
support 5.0 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Pros & Cons from Real Users

Pros

  • Easy of use, Nice interface with combination of features to easily perform BAU tasks. Cloud version has improved speed and minimized downtime.

Cons

  • Can be a bit overwhelming to new users but with guidance easily overcome.

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Not Supported
In Person Not Supported

Company Information

Aspect, an Alvaria Brand
Founded: 2021
United States
www.aspect.com

Company Information

OnShift
United States
www.onshift.com

Alternatives

Alternatives

Arena

Arena

Arena Analytics

Categories

Categories

Assisted Living Supported
Healthcare HR Supported
Human Resources Supported

Workforce Management Features

Budgeting & Forecasting Supported
Contractor Management Supported
Employee Lifecycle Management Not Supported
Labor Projection Not Supported
Performance Appraisal Not Supported
Recruiting Management Supported
Scheduling Supported
Skills Tracking Not Supported
Time & Attendance Not Supported
Variable Workforce Not Supported

Assisted Living Features

Admissions Management Not Supported
Billing & Invoicing Not Supported
Building Maintenance Not Supported
Care Planning Not Supported
Event / Activities Planning Not Supported
Incident Management Not Supported
Marketing / Lead Management Not Supported
Meal / Nutrition Management Not Supported
Medical Records Not Supported
Medication Tracking Not Supported
New Resident Assessment Not Supported
Resident Info Management Not Supported
Scheduling Supported
Staff Management Supported
Work Order Management Not Supported

Employee Scheduling Features

Appointment Management Not Supported
Automated Scheduling Supported
Calendar Management Not Supported
Employee Database Supported
Group Scheduling Not Supported
Messaging Supported
Mobile Access Supported
Payroll Management Supported
Reporting/Analytics Supported
Resource Management Supported
Schedule Distribution Supported
Scheduling Supported
Shift Scheduling Supported
Shift Swapping Supported
Time Clock Not Supported
Time Tracking Not Supported
Vacation / Leave Tracking Not Supported

Human Resources Features

360 Degree Feedback Supported
Applicant Tracking Supported
Attendance Management Supported
Benefits Management Not Supported
Career Development Planning Not Supported
Compensation Management Not Supported
Compliance Management Not Supported
Employee Database Supported
Employee Lifecycle Management Not Supported
Onboarding Not Supported
Payroll Management Not Supported
Performance Management Supported
Recruiting Management Supported
Self Service Portal Not Supported
Succession Planning Not Supported
Time & Attendance Management Not Supported
Time Off Management Not Supported
Timesheets Not Supported
Training Management Not Supported

Integrations

ADP Embedded Payroll Not Supported
Aspect Performance Supported
Aspect Quality Supported
Asure Not Supported
Bullhorn Time & Expense Not Supported
Chatterbox Supported
Eldermark Not Supported
Netchex Not Supported
Payactiv Not Supported
Paychex Flex Not Supported
Paycor Not Supported
Paylocity Not Supported
PeopleGuru HCM Not Supported
Proliant Not Supported
Sympa Not Supported
UKG Ready Not Supported
Viventium Not Supported
isolved Not Supported

Integrations

ADP Embedded Payroll Supported
Aspect Performance Not Supported
Aspect Quality Not Supported
Asure Supported
Bullhorn Time & Expense Supported
Chatterbox Not Supported
Eldermark Supported
Netchex Supported
Payactiv Supported
Paychex Flex Supported
Paycor Supported
Paylocity Supported
PeopleGuru HCM Supported
Proliant Supported
Sympa Supported
UKG Ready Supported
Viventium Supported
isolved Supported
Claim Aspect Workforce and update features and information
Claim Aspect Workforce and update features and information
Claim OnShift and update features and information
Claim OnShift and update features and information