Aspect WorkforceAspect, an Alvaria Brand
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EmpLiveWFS
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Related Products
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About
Elevate your employee engagement and maximize contact center productivity without increasing cost. Aspect Workforce (formerly Alvaria Workforce & Aspect Workforce Management) gives you the tools your organization needs to maximize efficiency, monitor, improve and reward agent performance and reduce turnover. Starting with our market-leading workforce optimization capabilities, the WEM Suite adds employee-centric agent experience capabilities such as game mechanics. The result of this combination is the most powerful, most comprehensive workforce engagement solution in the market. Employ Aspect Workforce to get the most from your contact center technology, whether your team is working on-site, remotely on-the-go or in a work-from-home setting. Choose the tools you need from our WEM portfolio and start achieving high-quality customer interactions, better customer experiences and more engaged agents — all at a lower operating cost.
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About
Powerful, elegant, all-in-one solutions to meet your workforce management needs everywhere work happens. Stand out as an employer of choice. Discover the latest in modernizing workforce management and creating positive employee experiences. From education and government to manufacturing and healthcare, we're transforming the way people work. See how superior workforce management leads to tangible value across each function in your organization. Realize untapped benefits in engagement, retention, productivity, and financial performance with a holistic approach to workforce management and employee experience optimized to boost both margins and morale. We take a strategic, deliberate approach to global partnerships. All of our services, software, and technology partners have been carefully selected based on their ability to deliver value for our customers and their most important workforce needs.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
For companies looking for a management app to engage workforce concerns and activities
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Audience
Companies seeking a workforce management solution to improve their operations
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Not Supported
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Not Supported
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API
Offers API
Not Supported
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API
Offers API
Not Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Not Supported
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Supported
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Reviews/
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Reviews/
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Pros & Cons from Real UsersPros
Cons
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Training
Documentation
Not Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Supported
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Company InformationAspect, an Alvaria Brand
Founded: 2021
United States
www.aspect.com
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Company InformationWFS
Australia
wfsaustralia.com
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Alternatives |
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Categories |
Categories |
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Workforce Management Features
Budgeting & Forecasting
Not Supported
Contractor Management
Not Supported
Employee Lifecycle Management
Not Supported
Labor Projection
Not Supported
Performance Appraisal
Not Supported
Recruiting Management
Not Supported
Scheduling
Not Supported
Skills Tracking
Not Supported
Time & Attendance
Supported
Variable Workforce
Not Supported
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Integrations
Aspect Performance
Supported
Aspect Quality
Supported
Chatterbox
Supported
Synoptos
Not Supported
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Integrations
Aspect Performance
Not Supported
Aspect Quality
Not Supported
Chatterbox
Not Supported
Synoptos
Supported
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