TURNOVER Helpdesk

TURNOVER Helpdesk

SoftLanding Systems
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About

Provide 24/7 support to your workforce with an easy-to-use intelligent agent. Employees can get answers to common workplace questions quickly and easily by accessing the assistant using tools they already know. Automatically answer common employee requests about things like benefits, contact information, and health care. Increase helpdesk efficiency and allow strategic redeployment of HR team members to focus on your employees. Track engagement metrics and gain insights into how your employee's needs change over time. AskHR is 100% cloud-based, available 24/7 x 365. Nothing to install or upgrade, we'll take care of that. All of our software runs on end-to-end encrypted servers, maintaining ISO 27001 security compliance. Our AI learns from your users automatically based on user interactions, making our assistant smarter over time. Help save time and money by reducing the support impact on your team by freeing up support personnel.

About

The effective management of software problems and incidents can have a direct impact on how well applications are maintained over their life span. A solution that works in tandem with your corporate change management processes will provide many benefits, such as ease of control, seamless workflow, and audit compliance. TURNOVER® Helpdesk ensures effective end-to-end incident tracking and reporting. The system optimizes technical support efficiency by combining a full-service IT helpdesk with mobile-friendly browser-based end user self-service. End users get a fast and easy way to find answers to their own technical questions, enter requests, track the progress of their issues, all while on the move. Meanwhile, your IT staff can invest their time in more challenging and higher priority issues. End users get a fast and easy way to find answers to their own technical questions, enter requests, track the progress of their issues, all while on the move.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

HR departments seeking a virtual assistant to provide 24/7 support to their workforce

Audience

Companies of all sizes that need a help desk solution

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$1.25 per month
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

AskHR
United States
www.askhr.com

Company Information

SoftLanding Systems
www.softlanding.com/products/turnover-helpdesk/

Alternatives

Alternatives

CASIE

CASIE

Nuvento
Alcea HelpDesk

Alcea HelpDesk

Alcea Tracking Solutions
ConSol CM/Helpdesk

ConSol CM/Helpdesk

ConSol Consulting & Solutions Software GmbH

Categories

Categories

Human Resources Features

360 Degree Feedback
Applicant Tracking
Attendance Management
Benefits Management
Career Development Planning
Compensation Management
Compliance Management
Employee Database
Employee Lifecycle Management
Onboarding
Payroll Management
Performance Management
Recruiting Management
Self Service Portal
Succession Planning
Time & Attendance Management
Time Off Management
Timesheets
Training Management

Integrations

Primeur

Integrations

Primeur
Claim AskHR and update features and information
Claim AskHR and update features and information
Claim TURNOVER Helpdesk and update features and information
Claim TURNOVER Helpdesk and update features and information