Capacity
Capacity is the world’s first Work Automation Platform, powered by artificial intelligence, that automates support for your customers and employees.
The Capacity AI continuously learns from organizational knowledge and the interactions within your business to automate your helpdesk, processes, and decisions in real time.
Key Benefits:
Grow revenue with lower costs.
Reduce the time and money spent answering repetitive questions with a new kind of helpdesk that enables you to escalate from tier-0 to tier-1 support with ease.
Increase employee engagement.
Employees are inundated with emails, phone calls, shoulder taps, and tickets. Empower your team with instant access to centralized knowledge, so your support team can focus on strategic goals and tasks that require higher-level thinking.
Improve customer satisfaction.
Customers have a lot of questions. Give your customers the experience they deserve with instant answers to their FAQs 24/7.
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LogMeIn Rescue
LogMeIn Rescue is an enterprise remote support solution for PCs, Macs, and mobile devices, designed to help IT teams deliver fast technical assistance while ensuring secure, reliable sessions for both technicians and end users. Built for small IT helpdesks through to large enterprise organizations, LogMeIn Rescue provides the flexibility needed to remotely support employees and customers and to effectively enable remote work.
LogMeIn Rescue supports seamless access across major platforms and incorporates strong security measures such as permission-based controls, PIN code validation, and 256-bit AES encryption. Its centralized admin console offers streamlined oversight with features like session recording and real-time monitoring, while branding options help organizations tailor the support experience. Trusted globally with over one billion remote sessions, LogMeIn Rescue helps IT teams resolve issues quickly and maintain efficient, high-quality support operations.
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CareerHub
CareerHub is Career Money Life’s outplacement and career transition platform for employers supporting people through redundancy, restructuring, redeployment, or other career changes. HR teams can configure programs, allocate employee credits, and monitor participation and outcomes through reporting dashboards; unused credits return to the employer’s wallet. Participants choose from a marketplace of 600+ vetted career, coaching, wellbeing, financial, and training providers. The platform combines CareerCanvas career assessment and a coaching debrief with AI-assisted résumé tools, job-market insights, role suggestions, live sessions, and webinars. A dedicated care team and specialist coaches provide additional guidance, while leaders can access support for communicating organisational change. CareerHub serves HR and people teams supporting employees across career stages in Australia and New Zealand.
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Flexwhere
Looking for workplace or desk booking software? Flexwhere is a convenient desk and meeting room booking system built for organisations that work hybrid. In companies where employees don’t have fixed workspaces, Flexwhere makes it quick and easy to see which desks and meeting rooms are free and where colleagues are located.
Employees can access this information on a display, desktop or laptop, or use the mobile app to book a space on the go.
As more organisations adopt flexible workplaces, common questions arise: “Where can I find a free desk?”, “Which meeting rooms are available?”, “Where is the colleague I need?”. Flexwhere provides clear answers to these questions, making it an ideal tool to support the transition to hybrid working.
Easy to use and quick to roll out, Flexwhere saves time, improves collaboration and helps organisations get the most out of their office space.
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