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About

Provide 24/7 support to your workforce with an easy-to-use intelligent agent. Employees can get answers to common workplace questions quickly and easily by accessing the assistant using tools they already know. Automatically answer common employee requests about things like benefits, contact information, and health care. Increase helpdesk efficiency and allow strategic redeployment of HR team members to focus on your employees. Track engagement metrics and gain insights into how your employee's needs change over time. AskHR is 100% cloud-based, available 24/7 x 365. Nothing to install or upgrade, we'll take care of that. All of our software runs on end-to-end encrypted servers, maintaining ISO 27001 security compliance. Our AI learns from your users automatically based on user interactions, making our assistant smarter over time. Help save time and money by reducing the support impact on your team by freeing up support personnel.

About

Capacity is the world’s first Work Automation Platform, powered by artificial intelligence, that automates support for your customers and employees. The Capacity AI continuously learns from organizational knowledge and the interactions within your business to automate your helpdesk, processes, and decisions in real time. Key Benefits: Grow revenue with lower costs. Reduce the time and money spent answering repetitive questions with a new kind of helpdesk that enables you to escalate from tier-0 to tier-1 support with ease. Increase employee engagement. Employees are inundated with emails, phone calls, shoulder taps, and tickets. Empower your team with instant access to centralized knowledge, so your support team can focus on strategic goals and tasks that require higher-level thinking. Improve customer satisfaction. Customers have a lot of questions. Give your customers the experience they deserve with instant answers to their FAQs 24/7.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

HR departments seeking a virtual assistant to provide 24/7 support to their workforce

Audience

Companies of all sizes

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$1.25 per month
Free Version Not Supported
Free Trial Supported

Pricing

Subscription pricing model
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Not Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

AskHR
United States
www.askhr.com

Company Information

Capacity
Founded: 2017
United States
capacity.com

Alternatives

Alternatives

CareerHub

CareerHub

Career Money Life
Landbot.io

Landbot.io

Landbot
CASIE

CASIE

Nuvento

Categories

Human Resources Supported

Categories

Human Resources Features

360 Degree Feedback Supported
Applicant Tracking Not Supported
Attendance Management Not Supported
Benefits Management Not Supported
Career Development Planning Not Supported
Compensation Management Not Supported
Compliance Management Not Supported
Employee Database Supported
Employee Lifecycle Management Not Supported
Onboarding Supported
Payroll Management Not Supported
Performance Management Not Supported
Recruiting Management Not Supported
Self Service Portal Supported
Succession Planning Not Supported
Time & Attendance Management Not Supported
Time Off Management Supported
Timesheets Not Supported
Training Management Not Supported

Artificial Intelligence Features

Chatbot Supported
For eCommerce Supported
For Healthcare Supported
For Sales Supported
Image Recognition Supported
Machine Learning Supported
Multi-Language Not Supported
Natural Language Processing Supported
Predictive Analytics Supported
Process/Workflow Automation Supported
Rules-Based Automation Supported
Virtual Personal Assistant (VPA) Supported

Help Desk Features

Alerts / Escalation Supported
Automated Routing Supported
Community Forums Not Supported
Customizable Branding Supported
Document Storage Supported
Email Integration Not Supported
Incident Management Not Supported
Interaction Tracking Supported
IT Asset Management Not Supported
Knowledge Base Supported
Known Issue Management Not Supported
Live Chat Supported
Multi-Channel Communication Supported
Multiple Brands / Products Supported
Network Monitoring Not Supported
Real-time Chat Supported
Self Service Portal Supported
Service Level Agreement (SLA) Management Not Supported
Ticket Management Supported

Knowledge Management Features

Artificial Intelligence (AI) Not Supported
Cataloging / Categorization Supported
Collaboration Supported
Content Management Supported
Decision Tree Supported
Discussion Boards Not Supported
Full Text Search Supported
Knowledge Base Management Supported
Self Service Portal Supported

Workflow Management Features

Access Controls/Permissions Not Supported
Approval Process Control Not Supported
Business Process Automation Supported
Calendar Management Not Supported
Compliance Tracking Not Supported
Configurable Workflow Supported
Customizable Dashboard Supported
Document Management Supported
Forms Management Not Supported
Graphical Workflow Editor Supported
Mobile Access Not Supported
No-Code Supported
Task Management Supported
Third Party Integrations Supported
Workflow Configuration Supported

Integrations

Adobe Marketo Engage Not Supported
Bullhorn Not Supported
Dimension Labs Not Supported
Encompass Not Supported
Gmail Not Supported
Google Calendar Not Supported
Google Drive Not Supported
Google Maps Not Supported
HubSpot Marketing Hub Not Supported
Jira Not Supported
Jira Work Management Not Supported
Microsoft Dynamics 365 Not Supported
Microsoft OneDrive Not Supported
Microsoft Outlook Not Supported
Salesforce Not Supported
ServiceNow Not Supported
Total Expert Not Supported
UKG Pro Not Supported
Zendesk Not Supported

Integrations

Adobe Marketo Engage Supported
Bullhorn Supported
Dimension Labs Supported
Encompass Supported
Gmail Supported
Google Calendar Supported
Google Drive Supported
Google Maps Supported
HubSpot Marketing Hub Supported
Jira Supported
Jira Work Management Supported
Microsoft Dynamics 365 Supported
Microsoft OneDrive Supported
Microsoft Outlook Supported
Salesforce Supported
ServiceNow Supported
Total Expert Supported
UKG Pro Supported
Zendesk Supported
Claim AskHR and update features and information
Claim AskHR and update features and information
Claim Capacity and update features and information
Claim Capacity and update features and information