Related Products
|
||||||
About
Provide 24/7 support to your workforce with an easy-to-use intelligent agent. Employees can get answers to common workplace questions quickly and easily by accessing the assistant using tools they already know. Automatically answer common employee requests about things like benefits, contact information, and health care. Increase helpdesk efficiency and allow strategic redeployment of HR team members to focus on your employees. Track engagement metrics and gain insights into how your employee's needs change over time. AskHR is 100% cloud-based, available 24/7 x 365. Nothing to install or upgrade, we'll take care of that. All of our software runs on end-to-end encrypted servers, maintaining ISO 27001 security compliance. Our AI learns from your users automatically based on user interactions, making our assistant smarter over time. Help save time and money by reducing the support impact on your team by freeing up support personnel.
|
About
Capacity is the world’s first Work Automation Platform, powered by artificial intelligence, that automates support for your customers and employees.
The Capacity AI continuously learns from organizational knowledge and the interactions within your business to automate your helpdesk, processes, and decisions in real time.
Key Benefits:
Grow revenue with lower costs.
Reduce the time and money spent answering repetitive questions with a new kind of helpdesk that enables you to escalate from tier-0 to tier-1 support with ease.
Increase employee engagement.
Employees are inundated with emails, phone calls, shoulder taps, and tickets. Empower your team with instant access to centralized knowledge, so your support team can focus on strategic goals and tasks that require higher-level thinking.
Improve customer satisfaction.
Customers have a lot of questions. Give your customers the experience they deserve with instant answers to their FAQs 24/7.
|
|||||
Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
|
Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
|
|||||
Audience
HR departments seeking a virtual assistant to provide 24/7 support to their workforce
|
Audience
Companies of all sizes
|
|||||
Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
|
Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
|
|||||
API
Offers API
Not Supported
|
API
Offers API
Supported
|
|||||
Screenshots and Videos |
Screenshots and Videos |
|||||
Pricing
$1.25 per month
Free Version
Not Supported
Free Trial
Supported
|
PricingSubscription pricing model
Free Version
Not Supported
Free Trial
Not Supported
|
|||||
Reviews/
|
Reviews/
|
|||||
Training
Documentation
Not Supported
Webinars
Supported
Live Online
Supported
In Person
Supported
|
Training
Documentation
Supported
Webinars
Supported
Live Online
Supported
In Person
Supported
|
|||||
Company InformationAskHR
United States
www.askhr.com
|
Company InformationCapacity
Founded: 2017
United States
capacity.com
|
|||||
Alternatives |
Alternatives |
|||||
|
|
|
|||||
|
|
||||||
|
|
|
|||||
Categories |
Categories |
|||||
Human Resources Features
360 Degree Feedback
Supported
Applicant Tracking
Not Supported
Attendance Management
Not Supported
Benefits Management
Not Supported
Career Development Planning
Not Supported
Compensation Management
Not Supported
Compliance Management
Not Supported
Employee Database
Supported
Employee Lifecycle Management
Not Supported
Onboarding
Supported
Payroll Management
Not Supported
Performance Management
Not Supported
Recruiting Management
Not Supported
Self Service Portal
Supported
Succession Planning
Not Supported
Time & Attendance Management
Not Supported
Time Off Management
Supported
Timesheets
Not Supported
Training Management
Not Supported
|
Artificial Intelligence Features
Chatbot
Supported
For eCommerce
Supported
For Healthcare
Supported
For Sales
Supported
Image Recognition
Supported
Machine Learning
Supported
Multi-Language
Not Supported
Natural Language Processing
Supported
Predictive Analytics
Supported
Process/Workflow Automation
Supported
Rules-Based Automation
Supported
Virtual Personal Assistant (VPA)
Supported
Help Desk Features
Alerts / Escalation
Supported
Automated Routing
Supported
Community Forums
Not Supported
Customizable Branding
Supported
Document Storage
Supported
Email Integration
Not Supported
Incident Management
Not Supported
Interaction Tracking
Supported
IT Asset Management
Not Supported
Knowledge Base
Supported
Known Issue Management
Not Supported
Live Chat
Supported
Multi-Channel Communication
Supported
Multiple Brands / Products
Supported
Network Monitoring
Not Supported
Real-time Chat
Supported
Self Service Portal
Supported
Service Level Agreement (SLA) Management
Not Supported
Ticket Management
Supported
Knowledge Management Features
Artificial Intelligence (AI)
Not Supported
Cataloging / Categorization
Supported
Collaboration
Supported
Content Management
Supported
Decision Tree
Supported
Discussion Boards
Not Supported
Full Text Search
Supported
Knowledge Base Management
Supported
Self Service Portal
Supported
Workflow Management Features
Access Controls/Permissions
Not Supported
Approval Process Control
Not Supported
Business Process Automation
Supported
Calendar Management
Not Supported
Compliance Tracking
Not Supported
Configurable Workflow
Supported
Customizable Dashboard
Supported
Document Management
Supported
Forms Management
Not Supported
Graphical Workflow Editor
Supported
Mobile Access
Not Supported
No-Code
Supported
Task Management
Supported
Third Party Integrations
Supported
Workflow Configuration
Supported
|
|||||
Integrations
Adobe Marketo Engage
Not Supported
Bullhorn
Not Supported
Dimension Labs
Not Supported
Encompass
Not Supported
Gmail
Not Supported
Google Calendar
Not Supported
Google Drive
Not Supported
Google Maps
Not Supported
HubSpot Marketing Hub
Not Supported
Jira
Not Supported
|
Integrations
Adobe Marketo Engage
Supported
Bullhorn
Supported
Dimension Labs
Supported
Encompass
Supported
Gmail
Supported
Google Calendar
Supported
Google Drive
Supported
Google Maps
Supported
HubSpot Marketing Hub
Supported
Jira
Supported
|
|||||
|
|
|