Related Products
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About
Provide 24/7 support to your workforce with an easy-to-use intelligent agent. Employees can get answers to common workplace questions quickly and easily by accessing the assistant using tools they already know. Automatically answer common employee requests about things like benefits, contact information, and health care. Increase helpdesk efficiency and allow strategic redeployment of HR team members to focus on your employees. Track engagement metrics and gain insights into how your employee's needs change over time. AskHR is 100% cloud-based, available 24/7 x 365. Nothing to install or upgrade, we'll take care of that. All of our software runs on end-to-end encrypted servers, maintaining ISO 27001 security compliance. Our AI learns from your users automatically based on user interactions, making our assistant smarter over time. Help save time and money by reducing the support impact on your team by freeing up support personnel.
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About
Capacity is the world’s first Work Automation Platform, powered by artificial intelligence, that automates support for your customers and employees.
The Capacity AI continuously learns from organizational knowledge and the interactions within your business to automate your helpdesk, processes, and decisions in real time.
Key Benefits:
Grow revenue with lower costs.
Reduce the time and money spent answering repetitive questions with a new kind of helpdesk that enables you to escalate from tier-0 to tier-1 support with ease.
Increase employee engagement.
Employees are inundated with emails, phone calls, shoulder taps, and tickets. Empower your team with instant access to centralized knowledge, so your support team can focus on strategic goals and tasks that require higher-level thinking.
Improve customer satisfaction.
Customers have a lot of questions. Give your customers the experience they deserve with instant answers to their FAQs 24/7.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
HR departments seeking a virtual assistant to provide 24/7 support to their workforce
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Audience
Companies of all sizes
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
$1.25 per month
Free Version
Free Trial
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PricingSubscription pricing model
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationAskHR
United States
www.askhr.com
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Company InformationCapacity
Founded: 2017
United States
capacity.com
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Categories |
Categories |
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Human Resources Features
360 Degree Feedback
Applicant Tracking
Attendance Management
Benefits Management
Career Development Planning
Compensation Management
Compliance Management
Employee Database
Employee Lifecycle Management
Onboarding
Payroll Management
Performance Management
Recruiting Management
Self Service Portal
Succession Planning
Time & Attendance Management
Time Off Management
Timesheets
Training Management
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Artificial Intelligence Features
Chatbot
For eCommerce
For Healthcare
For Sales
Image Recognition
Machine Learning
Multi-Language
Natural Language Processing
Predictive Analytics
Process/Workflow Automation
Rules-Based Automation
Virtual Personal Assistant (VPA)
Help Desk Features
Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
Incident Management
Interaction Tracking
IT Asset Management
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management
Knowledge Management Features
Artificial Intelligence (AI)
Cataloging / Categorization
Collaboration
Content Management
Decision Tree
Discussion Boards
Full Text Search
Knowledge Base Management
Self Service Portal
Workflow Management Features
Access Controls/Permissions
Approval Process Control
Business Process Automation
Calendar Management
Compliance Tracking
Configurable Workflow
Customizable Dashboard
Document Management
Forms Management
Graphical Workflow Editor
Mobile Access
No-Code
Task Management
Third Party Integrations
Workflow Configuration
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Integrations
Adobe Marketo Engage
Box
Bullhorn
Dimension Labs
Encompass
Gmail
Google Calendar
Google Drive
Google Maps
HubSpot Marketing Hub
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Integrations
Adobe Marketo Engage
Box
Bullhorn
Dimension Labs
Encompass
Gmail
Google Calendar
Google Drive
Google Maps
HubSpot Marketing Hub
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