Aranda Virtual SupportAranda SOFTWARE
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Related Products
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About
Aranda Virtual Support is a remote control and support software that enables real-time technical assistance for customers, regardless of their location, connection type, or network. It allows specialists to establish remote connections to multiple Windows workstations within seconds, facilitating efficient troubleshooting. The platform includes integrated collaboration tools, such as chat functionality and session transfer between specialists, ensuring uninterrupted support processes. Secure file transfer capabilities are provided, allowing the exchange of files of any type, size, or extension without the need for external software. Key advantages of Aranda Virtual Support include encrypted remote connections that are unaffected by routers, firewalls, proxies, or NATs; optimized performance through adjustable color and screen resolution settings for slow connections; and flexible access options.
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About
Built for operational efficiency. Designed for team collaboration. Viewabo makes technical support easier and faster by making a phone camera become your eyes. Connect to customers simply via an SMS link. Customers click on the link to share their smartphone camera so you can solve their issues as if you were there. Why tell customers how to fix their issues when you can show them instead? Annotate on-screen during live video sessions to show them what to do. Freeze-frame the customer’s video at any time to get a clearer view and see more details, making it easier to collaborate toward a resolution. Save time by sharing how you support. Just a click away to share recordings to collaborate with other teams to reach your goals more efficiently. Viewabo remote visual support transforms frustrating customer experiences into easier diagnosis and faster resolutions with visual cues, making everyone’s lives easier than with traditional support methods.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Teams and service providers needing a solution to deliver real-time technical support across diverse network environments
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Audience
Support teams interested in a solution to make technical support easier and faster
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Free Trial
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Pricing
$20 per month
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationAranda SOFTWARE
Founded: 2002
Colombia
arandasoft.com/en/productos/aranda-virtual-support/
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Company InformationViewabo
Founded: 2014
United States
www.viewabo.com
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Categories |
Categories |
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Integrations
Aranda CMDB
Aranda Data Safe
Aranda Device Management
Aranda Enterprise Mobility Management
Aranda Field Service
Aranda Security Compliance
Aranda Service Management
Freshdesk
Zendesk
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Integrations
Aranda CMDB
Aranda Data Safe
Aranda Device Management
Aranda Enterprise Mobility Management
Aranda Field Service
Aranda Security Compliance
Aranda Service Management
Freshdesk
Zendesk
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