Tilly

Tilly

AI Programs Holdings Ltd
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About

ApexSmartAI is a managed AI phone-answering service for U.S. home-service and property-management businesses. It answers inbound calls 24/7 in English and Spanish, follows approved business, service-area, and call-handling rules, and captures caller details and service needs. Call information is sent to designated contacts by SMS and email for follow-up. The vendor configures and maintains each receptionist around the business’s hours, services, and instructions; customers forward calls to the service rather than use a self-service dashboard. Supported use cases include HVAC, plumbing, roofing, painting, electrical, garage-door, and property-management inquiries, including after-hours and weekend calls. Urgent calls can be handled according to the business’s configured escalation process.

About

Tilly is a cloud-based AI receptionist for small businesses that need to handle incoming calls while working. It answers calls in a natural British voice, responds to callers' questions using information supplied by the business, and records each caller's name, contact number, request and its urgency for follow-up. Call summaries and transcripts are emailed to the business, and callers can be saved as contacts. Pro and Business plans add appointment booking with Google Calendar, Outlook and Apple Calendar sync, SMS alerts for urgent calls, support for more than 20 languages, and event routing to other services through webhooks, Zapier or Make. Businesses can forward calls from an existing number or use a UK number supplied by Tilly. The service is designed for tradespeople, garages, salons, clinics and other UK service businesses, and identifies itself as an AI receptionist when asked.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Owners of small US home-service businesses (HVAC, plumbing, electrical, roofing, garage doors, pest control) who miss calls on jobs, after hours or in Spanish

Audience

UK small businesses that miss calls while they work: trades, garages, salons, clinics and other service businesses.

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

No images available

Screenshots and Videos

Pricing

$385/month
The plan is $385 per month, with no setup fee. It includes 500 call minutes per month; additional minutes are $0.43 per minute. Billing is month to month, and a 7-day free trial starts when the line goes live.
Free Version Not Supported
Free Trial Supported

Pricing

£29/month
Plans start at £29/month plus VAT. A 14-day free trial is available with no card required.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Not Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

ApexSmartAI
Founded: 2026
United States
apexsmartai.com

Company Information

AI Programs Holdings Ltd
Founded: 2026
United Kingdom
tillyanswers.co.uk

Alternatives

Alternatives

Ringzel

Ringzel

Shipstack
CallMinded

CallMinded

9511-3148 Quebec inc.

Categories

AI Receptionists Supported

Categories

AI Receptionists Supported

Integrations

Apple Calendar Not Supported
Google Calendar Not Supported
Make Not Supported
Microsoft Outlook Not Supported
Zapier Not Supported

Integrations

Apple Calendar Supported
Google Calendar Supported
Make Supported
Microsoft Outlook Supported
Zapier Supported
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