AnswerWise

AnswerWise

Oxynus Technologies
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About

AnswerWise is a stunningly simple AI layer for your customer support that helps deflect your common support queries while providing a seamless support experience for your customers. Customers submit their question on the AnswerWise widget placed on your product dashboard or support page. AnswerWise uses machine learning to understand your customer's query and finds the most relevant answers from your existing knowledge base. Customers browse through the articles suggested and if the answer is found, they can indicate the same or submit another question. If customers still need help, they can contact the support team on any available channel including email and chat. AnswerWise integrates directly with popular customer support/helpdesk/live chat softwares to sync knowledge bases and handoff support tickets. Transform your customer support to optimize towards an AI first approach that prioritizes deflection while also ensuring a seamless customer service experience.

About

Quidget is a no-code AI agent and chatbot platform that lets businesses automate customer support, lead capture, and internal helpdesk tasks by training an AI on their own data, such as website content, FAQs, help docs, and knowledge bases, so it can provide instant, accurate responses 24/7 without coding or manual setup. Trained AI agents go beyond basic rule-based bots by understanding natural language, replying across live chat, email, social messaging, WhatsApp, and internal channels like Slack, and escalating complex cases to humans while reducing the volume of routine Tier-1 inquiries. Quidget supports multilingual conversations in over 45 languages, works straight out of the box after a quick setup, and offers built-in human handoff, analytics, performance reporting, and customizable behavior so teams can refine and improve responses over time. It can function as an external support assistant on web chat widgets or as an internal helpdesk AI answering employee FAQs.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Companies looking for an AI layer software solution for their customer support needs

Audience

Businesses and support teams that want a no-code AI agent to automate customer support and internal helpdesk tasks, capture leads, and provide fast, accurate conversational assistance across channels without technical setup

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$99 per month
Free Version Not Supported
Free Trial Not Supported

Pricing

$79 per month
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

Oxynus Technologies
Founded: 2018
India
www.answerwise.io

Company Information

Quidget
Founded: 2023
United States
quidget.ai/

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KnowledgeBase

KnowledgeBase

LiveChat Software

Categories

Categories

AI Agents Supported
Chatbot Supported

Integrations

Freshdesk Supported
Zendesk Supported
Calendly Not Supported
Facebook Messenger Not Supported
HubSpot CRM Not Supported
Intercom Not Supported
Pipedrive Not Supported
Salesforce Not Supported
Salesforce Agentforce Service Supported
Shopify Not Supported
Slack Not Supported
Telegram Not Supported
WhatsApp Not Supported
Wix Not Supported
WordPress Not Supported

Integrations

Freshdesk Supported
Zendesk Supported
Calendly Supported
Facebook Messenger Supported
HubSpot CRM Supported
Intercom Supported
Pipedrive Supported
Salesforce Supported
Salesforce Agentforce Service Not Supported
Shopify Supported
Slack Supported
Telegram Supported
WhatsApp Supported
Wix Supported
WordPress Supported
Claim AnswerWise and update features and information
Claim AnswerWise and update features and information
Claim Quidget and update features and information
Claim Quidget and update features and information