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About

Answer360 offers a wide range of enterprise-grade telecommunication solutions to small and medium businesses, educational institutions and intermediate enterprises. From Hosted Voice over IP (VoIP) phone service and unified communications to cloud-based voice software, our solutions are efficient, reliable, easy to use, and budget-friendly. We are your phone system and phone service, combined! Answer360 is streamlining the transformation of operational communication in today’s complex business environment. Our goal is simple to help businesses with the decisions and the management of their key communication processes. Answer360 connects people in new and innovative ways while cutting costs and improving efficiency, all with our trusted and dependable cloud storage solution. Answer360 is built to be fully future-proof and scalable. We customize our solutions to fit your business needs.

About

Cytracom makes VoIP simple—simple to sell and simple to use. With a reliable platform built on flexible, cloud-based technology, Cytracom delivers fully managed, enterprise-grade Hosted VoIP tailored to small business needs. A 100% channel-driven model brings its nationwide partners directly to customers, providing the ease and comfort of working with local, trusted managed service providers. As the move to the cloud continues, Cytracom VoIP solutions enable partners to expand their portfolios and ultimately extend their reach and revenue with end-to-end managed services. Unparalleled tools, support, and training gives partners an advantage over the competition, reinforcing Cytracom’s commitment to their success and confidence in its solution. Visually build, deploy and manage corporate networks, public cloud connectivity and SD-WAN without legacy edge appliances.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Not Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Small and medium businesses looking for an enterprise-grade telecommunication solution

Audience

Companies searching for a solution to manage and improve their business operations

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

$27.95 per month
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 4.0 / 5
design 4.0 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • Cytracom was built by an MSP for MSP's which makes it headache free in my busy schedule. Their people are amazing. The hardware, tech, and sales support I've gotten is beyond industry standard. A great partner for us!

Cons

  • Its hard to sell based on price alone. Their free hardware, unlimited warranty on hardware, 36 month free hardware upgrade make it easier. Their contract and no surprises pricing actually makes it less than companies advertising a cheaper rate. I had to up my sales ability but, my customers are happy.

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Supported

Training

Documentation Supported
Webinars Supported
Live Online Not Supported
In Person Not Supported

Company Information

Answer360
Founded: 2003
United States
www.answer360.com

Company Information

Cytracom
Founded: 2008
United States
www.cytracom.com

Alternatives

Alternatives

Categories

Telephony Supported

Categories

Business VoIP Supported
Call Recording Supported
Telephony Supported

Telephony Features

Auto-Dialer Not Supported
Call Center Management Supported
Call Monitoring Supported
Contact Management Not Supported
Inbound Reporting Not Supported
IVR / Voice Recognition Not Supported
Outbound Reporting Not Supported
Predictive Dialer Not Supported
Telemarketing Management Not Supported
Voice & Data Integration Not Supported
VoIP Supported

Business VoIP Features

Call Parking Supported
Call Recording Supported
Contact Management Not Supported
Encryption Not Supported
IVR / Voice Recognition Not Supported
Ring Groups Supported
SIP Trunking Not Supported
Unified Communications Not Supported
Voice Quality Enhancement Supported

Integrations

MyGlue Not Supported
Network Glue Not Supported

Integrations

MyGlue Supported
Network Glue Supported
Claim Answer360 and update features and information
Claim Answer360 and update features and information
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Claim Cytracom and update features and information