Audience

Companies searching for a solution to manage and improve their business operations

About Cytracom

Cytracom makes VoIP simple—simple to sell and simple to use. With a reliable platform built on flexible, cloud-based technology, Cytracom delivers fully managed, enterprise-grade Hosted VoIP tailored to small business needs. A 100% channel-driven model brings its nationwide partners directly to customers, providing the ease and comfort of working with local, trusted managed service providers. As the move to the cloud continues, Cytracom VoIP solutions enable partners to expand their portfolios and ultimately extend their reach and revenue with end-to-end managed services. Unparalleled tools, support, and training gives partners an advantage over the competition, reinforcing Cytracom’s commitment to their success and confidence in its solution. Visually build, deploy and manage corporate networks, public cloud connectivity and SD-WAN without legacy edge appliances.

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Pricing

Starting Price:
$27.95 per month

Integrations

See Integrations

Ratings/Reviews - 1 User Review

Overall 5.0 / 5
ease 5.0 / 5
features 4.0 / 5
design 4.0 / 5
support 5.0 / 5
More Reviews Write a Review

Company Information

Cytracom
Founded: 2008
United States
www.cytracom.com

Videos and Screen Captures

Cytracom Screenshot 1
Cytracom Screenshot 1 Cytracom Screenshot 2
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Product Details

Training
Documentation
Webinars
Support
Phone Support
24/7 Live Support
Online

Cytracom Frequently Asked Questions

Q: What kinds of users and organization types does Cytracom work with?
Q: What languages does Cytracom support in their product?
Q: What kind of support options does Cytracom offer?
Q: What other applications or services does Cytracom integrate with?
Q: What type of training does Cytracom provide?
Q: How much does Cytracom cost?

Cytracom Product Features

Business Phone Systems

Call Recording Not Supported
Web Conferencing Not Supported
Call Routing Not Supported
Call Monitoring Not Supported
Employee Directory Not Supported
Mobile Access Not Supported
Virtual Call Center Not Supported
IVR / Voice Recognition Not Supported
Call Logging Not Supported

Business VoIP

Call Parking Supported
Call Recording Supported
Ring Groups Supported
Voice Quality Enhancement Supported
Contact Management Not Supported
Encryption Not Supported
IVR / Voice Recognition Not Supported
SIP Trunking Not Supported
Unified Communications Not Supported

Call Recording

Video Call Recording Not Supported
On-Demand Recording Not Supported
Archiving Not Supported
File Transfer Not Supported
Screen Activity Recording Not Supported
Recording Bookmarking Not Supported
Distributed Call Recording Not Supported
Event Triggered Recording Not Supported
Call Sharing Not Supported
Instant Retrieval Not Supported
Scheduled Recording Not Supported

Telephony

Call Center Management Supported
Call Monitoring Supported
VoIP Supported
Auto-Dialer Not Supported
Contact Management Not Supported
IVR / Voice Recognition Not Supported
Inbound Reporting Not Supported
Outbound Reporting Not Supported
Predictive Dialer Not Supported
Telemarketing Management Not Supported
Voice & Data Integration Not Supported

Unified Communications

Calendar Management Not Supported
Audio / Video Conferencing Not Supported
File Sharing Not Supported
Call Recording Not Supported
Multi-User Collaboration Not Supported
Call Routing Not Supported
Fax Management Not Supported
Mobile Access Not Supported
Chat / Messaging Not Supported
Voice Mail Not Supported

Cytracom Verified User Reviews

Write a Review
  • Jessie R.
    Owner
    Used the software for: 1-2 Years
    Frequency of Use: Daily
    User Role: User
    Company Size: 1 - 25
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "I love this company!"

    Posted 2019-03-15

    Pros: Cytracom was built by an MSP for MSP's which makes it headache free in my busy schedule. Their people are amazing. The hardware, tech, and sales support I've gotten is beyond industry standard. A great partner for us!

    Cons: Its hard to sell based on price alone. Their free hardware, unlimited warranty on hardware, 36 month free hardware upgrade make it easier. Their contract and no surprises pricing actually makes it less than companies advertising a cheaper rate. I had to up my sales ability but, my customers are happy.

    Overall: I wouldn't hesitate on Cytracom if you're an MSP. They add value to my tech offerings. The call quality and network is great.

    Read More...
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