Inboxful

Inboxful

Bokha
+
+

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About

Amplify.ai has developed the industry’s first and only enterprise-class Conversational AI Platform. It offers persistent, personalized, messaging-based experiences across a large and ever-expanding diversity of “conversational surfaces”. Supported today: Facebook, Facebook Messenger, WhatsApp, Instagram, RCS, desktop and mobile web, in-app integrations, Facebook’s Click-to-Messenger ads, and Google’s AdLingo ad unit. Our platform includes everything you need to create and manage your own Branded Virtual Assistant. These next-generation chatbots go beyond simple menu-based interaction, offering the full range of messaging-based conversational engagement, from text-only to media-rich. Conversational engagement is the new frontier in advertising, giving brands a chance to bring prospects down the funnel both in first contact and in follow-on re-engagement.

About

Inboxful is a cloud-based customer service workspace for teams handling Arabic- and English-language enquiries across social messaging channels. It brings WhatsApp, Facebook Messenger and Instagram conversations together with customer history, service cases, callbacks and reports. Agents can take responsibility for individual conversations, while departments manage assigned cases. Teams can add internal notes, apply labels and export reports. Professional and Contact Center plans add routing, workflows and a knowledge base, as well as AI-generated draft replies for human review. Contact Center can include approved-answer chatbot replies, configured read-only ERP lookups and a Grandstream UCM hotline connector after site assessment. Inboxful runs in desktop and mobile browsers; activating channels depends on customer account permissions and testing, and the in-app phone requires configuration and trial calls.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Organizations that want a powerful conversational AI platform

Audience

Customer service teams in Egypt and the Gulf managing Arabic and English enquiries across social messaging channels.

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Not Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

$80 per month
Plans start at $80 per month.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

Amplify.ai
Founded: 2016
United States
amplify.ai/

Company Information

Bokha
Egypt
inboxful.net

Alternatives

Alternatives

Categories

Chatbot Supported
Conversational AI Supported

Categories

Customer Service Supported

Integrations

Facebook Messenger Supported
Instagram Supported
WhatsApp Supported
Facebook Supported

Integrations

Facebook Messenger Supported
Instagram Supported
WhatsApp Supported
Facebook Not Supported
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Claim Amplify.ai and update features and information
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