Allstream

Allstream

1.0 out of 5 stars
Allstream Ringover

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Allstream:

About

Allstream is a leader in business telecommunications working with customers throughout the United States and Canada. Everything we do revolves around simplifying your business communications and helping you innovate, thrive and grow. Our communications technologies include a range of innovative, highly scalable voice, Internet and connectivity solutions that help organizations communicate and collaborate more efficiently and profitably. Customers across North America trust Allstream with their mission-critical business connectivity solutions. Here’s what you get when you partner with us. We make everything easy so that you can focus on your business. Allstream is a leader in business communications throughout North America. Founded over 170 years ago in parallel with Canada’s first transcontinental railroad, Allstream continually re-invented itself to remain a leading provider of business communication services.
Ringover:

About

ingover Group is a European SaaS software publisher and telephone operator since 2005. A true expert in business telecoms, since early 2018 it has been offering Ringover, a voice - video - chat - SMS and call centre communication solution, 100% cloud and trusted by 10,000 users. Integrable with business apps and offering real-time statistics, Ringover makes it possible to manage business communications in just a few clicks. Our keys: end-to-end technological expertise, a user-friendly interface and full support at every stage. With Ringover, your business communications are possible anywhere in the world via PCs or smartphones. A standard internet connection is all you need!
Allstream:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported
Ringover:

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported
Allstream:

Audience

Businesses that demand high performance business-class connectivity, voice, collaboration, and managed services to lower costs, communicate more effectively, share data more intelligently and simplify complexity in IT environments
Ringover:

Audience

SMEs, remote workers, call centers, sales and support teams
Allstream:

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported
Ringover:

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported
Allstream:

API

Offers API Supported
Ringover:

API

Offers API Not Supported
Allstream:

Screenshots and Videos

Ringover:

Screenshots and Videos

Allstream:

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported
Ringover:

Pricing

$44.00/month/user
Free Version Not Supported
Free Trial Supported
Allstream:

Reviews/Ratings

Overall 1.0 / 5
ease 1.1 / 5
features 1.3 / 5
design 1.3 / 5
support 1.1 / 5
Ringover:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software
Allstream:

Pros & Cons from Real Users

Pros

  • nothing at all is good. Prices are way to high and customer service very poor.
  • They’re great when you get new service, which most companies are when they’re trying to get new customers
  • Nothing. We have no pros to give this company, because of the nature of the call that was made to our home.
  • Satisfactory as Integra, and then as Allstream until the last year. But business went way downhill when Zayo got involved.
  • Zero customer service, Zero understanding of business, their customer web portal is a joke. They jacked up their prices 250 % and still claim that their contract has been renewed automatically, even under their own contract they increased their price from $250 to $450 !! I can not believe I am saying this but Bell will be much better that Allstream / Zayo Group. It is like they hired staff only juicing out their existing clients, this line might have been in their job description. Stay away from their services.

Cons

  • Horrible portal. Makes you change your password every single time. Even if it was only 5 minutes since you changed it. Also seems to be a lot of problems with the bill pay system. Very difficult to reach a human being at the other end. We are actively seeking another provider for our fax system.
  • If you have issues, you have to talk to somebody that doesn’t speak very good English! And they don’t follow through
  • Everything about the unsolicited call. We are on the national do not call list.
  • Became an unfair and fraudulent business, mistreating and attempting to overcharge long term customer
  • Our phone line was from Allstream (through Bell Canada)
Allstream:

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported
Ringover:

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported
Allstream:

Company Information

Allstream
Founded: 1846
USA and Canada
allstream.com
Ringover:

Company Information

Ringover
Founded: 2005
France
www.ringover.com
Allstream:

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Allstream:
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Allstream:
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Ringover:
Allstream:
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Ringover:
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Allstream:
Ringover:
Allstream:

Categories

Business VoIP Supported
Call Center Supported
IT Management Supported
SIP Trunk Supported
UCaaS Supported
Video Conferencing Supported
Web Conferencing Supported
Ringover:

Categories

AI Dialers Supported
Auto Dialer Supported
Business VoIP Supported
Call Center Supported
Call Recording Supported
Call Tracking Supported
Cloud PBX Supported
IVR Supported
Productivity Supported
Sales Supported
Sales Dialers Supported
Softphone Supported
Telephony Supported
Video Conferencing Supported
Web Conferencing Supported
Allstream:

Business Phone Systems Features

Call Logging Supported
Call Monitoring Supported
Call Recording Supported
Call Routing Supported
Employee Directory Supported
IVR / Voice Recognition Supported
Mobile Access Supported
Virtual Call Center Supported
Web Conferencing Supported

Business VoIP Features

Call Parking Not Supported
Call Recording Supported
Contact Management Not Supported
Encryption Not Supported
IVR / Voice Recognition Supported
Ring Groups Not Supported
SIP Trunking Not Supported
Unified Communications Supported
Voice Quality Enhancement Not Supported

Call Center Features

Blended Call Center Supported
Call Logging Supported
Call Recording Supported
Call Scripting Supported
Campaign Management Supported
Database Not Supported
Escalation Management Supported
Inbound Call Center Supported
IVR / Voice Recognition Supported
Manual Dialer Supported
Outbound Call Center Supported
Predictive Dialer Supported
Progressive Dialer Supported
Queue Management Supported
Real-time Chat Not Supported
Reporting/Analytics Supported

Unified Communications Features

Audio / Video Conferencing Supported
Calendar Management Not Supported
Call Recording Supported
Call Routing Supported
Chat / Messaging Not Supported
Fax Management Supported
File Sharing Not Supported
Mobile Access Supported
Multi-User Collaboration Supported
Voice Mail Supported

Video Conferencing Features

Electronic Hand Raising Not Supported
Mobile Access Supported
On-Demand Webcasting Not Supported
Presentation Streaming Supported
Presentation Tools Not Supported
Private Chat Not Supported
Real-Time Chat Not Supported
Record & Playback Ability Not Supported
Screen Sharing Supported
Two-Way Audio & Video Supported
Video Conferencing Supported
Whiteboard Not Supported

Web Conferencing Features

Electronic Hand Raising Not Supported
Mobile Access Supported
On-Demand Webcasting Not Supported
Presentation Streaming Supported
Presentation Tools Not Supported
Private Chat Not Supported
Real-Time Chat Not Supported
Record & Playback Ability Not Supported
Screen Sharing Supported
Two-Way Audio & Video Supported
Video Conferencing Supported
Whiteboard Not Supported
Ringover:

Business Phone Systems Features

Call Logging Supported
Call Monitoring Supported
Call Recording Supported
Call Routing Supported
Employee Directory Supported
IVR / Voice Recognition Supported
Mobile Access Supported
Virtual Call Center Supported
Web Conferencing Not Supported

Business VoIP Features

Call Parking Not Supported
Call Recording Supported
Contact Management Supported
Encryption Supported
IVR / Voice Recognition Supported
Ring Groups Supported
SIP Trunking Supported
Unified Communications Supported
Voice Quality Enhancement Supported

Call Center Features

Blended Call Center Supported
Call Logging Supported
Call Recording Supported
Call Scripting Not Supported
Campaign Management Not Supported
Database Not Supported
Escalation Management Not Supported
Inbound Call Center Supported
IVR / Voice Recognition Supported
Manual Dialer Supported
Outbound Call Center Supported
Predictive Dialer Not Supported
Progressive Dialer Not Supported
Queue Management Not Supported
Real-time Chat Not Supported
Reporting/Analytics Supported

Unified Communications Features

Audio / Video Conferencing Supported
Calendar Management Not Supported
Call Recording Supported
Call Routing Supported
Chat / Messaging Supported
Fax Management Supported
File Sharing Not Supported
Mobile Access Supported
Multi-User Collaboration Supported
Voice Mail Supported

Call Tracking Features

Call Log Not Supported
Call Recording Supported
Call Routing Supported
Caller Identification Not Supported
Campaign Management Not Supported
Conversion Tracking Not Supported
CRM Not Supported
IVR / Voice Recognition Supported
Keyword Tracking Not Supported

Cloud Communication Platform Features

Audio / Video Conferencing Supported
Call Center Supported
Call Recording Supported
Call Routing Supported
Chat / Messaging Supported
Fax Management Supported
File Sharing Not Supported
IVR / Voice Recognition Supported

IVR Features

Call Center Supported
Call Logging Supported
Call Recording Supported
Call Routing Supported
Multiple Scripts Not Supported
Phone Key Input Supported
Survey Management Not Supported
Text to Speech Supported
Voice Customization Supported
Voice Mail Supported

Softphone Features

Audio / Video Conferencing Supported
Call Logging Supported
Call Recording Supported
Call Transfer Supported
Caller Identification Supported
Chat / Messaging Supported
Contact Management Supported
Fax Management Supported

Telephony Features

Auto-Dialer Supported
Call Center Management Supported
Call Monitoring Supported
Contact Management Supported
Inbound Reporting Supported
IVR / Voice Recognition Supported
Outbound Reporting Supported
Predictive Dialer Not Supported
Telemarketing Management Not Supported
Voice & Data Integration Supported
VoIP Supported
Allstream:

Integrations

5X Not Supported
Allstream SD-WAN Supported
Aqore Not Supported
Axis LMS Not Supported
BoldDesk Not Supported
CoRecruit Not Supported
Crelate Not Supported
Crono Not Supported
Freshdesk Not Supported
Gorgias Not Supported
Leexi Not Supported
Noota Not Supported
Pipedrive Not Supported
Praiz Not Supported
Raisetalk Not Supported
Salesforce Not Supported
Tracker Not Supported
ZELIQ Not Supported
Zapier Not Supported
Zendesk Not Supported
Ringover:

Integrations

5X Supported
Allstream SD-WAN Not Supported
Aqore Supported
Axis LMS Supported
BoldDesk Supported
CoRecruit Supported
Crelate Supported
Crono Supported
Freshdesk Supported
Gorgias Supported
Leexi Supported
Noota Supported
Pipedrive Supported
Praiz Supported
Raisetalk Supported
Salesforce Supported
Tracker Supported
ZELIQ Supported
Zapier Supported
Zendesk Supported
Allstream:
Claim Allstream and update features and information
Claim Allstream and update features and information
Ringover:
Claim Ringover and update features and information
Claim Ringover and update features and information