AlloReview

AlloReview

AlloBrain
Prodsight

Prodsight

Product Insight
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+

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About

Create more effective campaigns and improve your customer knowledge by connecting the customer information collected in feedback to your CRM. Thanks to real-time analysis, leverage positive feedback and engage with your unsatisfied customers. Engage 100% of your customers based on their feedback. Our AI analyzes each feedback in real-time to provide a personalized response to the customer based on their comments and satisfaction. Maximize the potential of your promoters and engage your detractors with a response to their dissatisfaction. Improved customer experience when they want, customers receive an answer to their needs. Cost optimization reduces your department's expenses: a cost-effective solution with a 600% ROI.

About

Deeply understand customer feedback across all channels - from support tickets to reviews. Combine your support tickets, reviews, surveys, NPS and other customer feedback into a single repository. Get each piece of feedback automatically analyzed for topics and sentiment based on your custom taxonomy. Get real-time insights around customer issues and requests and drive measurable improvements to your CX. Bring all your feedback to one easily accessible place from all your favorite tools. Analyze your support tickets, reviews, surveys and other customer feedback automatically. Prodsight automatically scans your conversations and surfaces the most important topics that you should be tracking. Our AI suggests topics such as pricing complaints, technical issues and cancellations. Create your own custom topics to track specific elements or features of your platform. Use sub-topics to drill-down into topics to identify underlying issues.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Companies looking for a platform to analyze every feedback and engage their customers

Audience

Leaders and managers of support, success, product and CX

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

$100 per month
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Not Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Company Information

AlloBrain
Founded: 2020
France
www.allobrain.com/alloreview

Company Information

Product Insight
Founded: 2017
United Kingdom
prodsight.com

Alternatives

Zence Feedback

Zence Feedback

Easyrewardz

Alternatives

Categories

Customer Feedback Supported

Categories

Customer Experience Features

Action Management Not Supported
Analytics Supported
Customer Segmentation Supported
Dashboard Supported
Feedback Management Supported
Knowledge Management Supported
Multi-Channel Collection Supported
Sentiment Analysis Supported
Survey Management Not Supported
Text Analysis Supported
Trend Analysis Supported

Integrations

Zendesk Supported
Delighted Not Supported
Google Sheets Not Supported
HubSpot CRM Supported
HubSpot Customer Platform Supported
Intercom Not Supported
Microsoft Power BI Supported
Pendo Not Supported
Retently Not Supported
Salesforce Supported
SatisMeter Not Supported
Slack Not Supported
SurveyMonkey Not Supported
Tripadvisor Not Supported
Trustpilot Not Supported
WhatsApp Supported
Wufoo Not Supported
Yelp Not Supported
Zapier Not Supported

Integrations

Zendesk Supported
Delighted Supported
Google Sheets Supported
HubSpot CRM Not Supported
HubSpot Customer Platform Not Supported
Intercom Supported
Microsoft Power BI Not Supported
Pendo Supported
Retently Supported
Salesforce Not Supported
SatisMeter Supported
Slack Supported
SurveyMonkey Supported
Tripadvisor Supported
Trustpilot Supported
WhatsApp Not Supported
Wufoo Supported
Yelp Supported
Zapier Supported
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