AlertBot

AlertBot

InfoGenius
NMIS

NMIS

FirstWave
+
+

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About

AlertBot provides industry-leading web application monitoring. Thousands of companies trust AlertBot to continuously monitor their mission-critical websites for errors and performance that affect their users’ experiences. Businesses choose AlertBot to help them increase revenue and protect their online image by ensuring a first-class website experience for all their customers. Businesses strive every day to meet the demands and challenges presented by the ever-changing Internet and network environment. InfoGenius has the information and services they need to succeed. No complicated interfaces. No overwhelming learning curves. AlertBot's simple and intuitive interface makes it effortless to setup and manage your service! Don't put your reputation on the line with a second-rate provider. When quality counts, count on AlertBot. We believe cloud software should be beautifully simple and easy to use.

About

FirstWave’s NMIS is a complete network management system that provides fault, performance, and configuration management, performance graphs, and threshold alerts. Business rules allow for highly granular notification policies with many types of notification methods. NMIS consolidates multiple tools into one system, ready for Network Engineers to use. Scalable, flexible, open, and simple to implement and maintain, NMIS is the Network Management System that underpins the operations of over one hundred thousand organizations worldwide – making it one of the most widely used open-source Network Management Systems in the world today. FirstWave enables partners, including some of the world’s largest telcos and managed service providers (MSPs), to protect their customers from cyber-attacks, while rapidly growing cybersecurity services revenues at scale. FirstWave provides a comprehensive end-to-end solution for network discovery, management, and cybersecurity for its partners globally.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Supported
Linux Supported
Cloud Not Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

IT Professionals and network adminstrators looking for a web application monitoring solution

Audience

Enterprise Networks, MSP, Telco

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$29.99+ per month
Usage based pricing starting at $29.95 USD/month for basic website monitoring. Real Browser and Multi-Step Transaction Monitoring starting at: $89.95 USD/month. Nothing to install. 14-day free trial. Setup within Minutes. No billing information needed.
Free Version Not Supported
Free Trial Supported

Pricing

$0
Open-Source software with commercial modules available for purchase
Free Version Supported
Free Trial Not Supported

Reviews/Ratings

Overall 4.9 / 5
ease 4.8 / 5
features 4.9 / 5
design 4.3 / 5
support 4.9 / 5

Reviews/Ratings

Overall 5.0 / 5
ease 4.3 / 5
features 5.0 / 5
design 4.3 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • Intuitive UI, and reliable service for monitoring uptime, responsiveness, and it is very flexible (look for text on page, html element, etc)
  • Loved the service we got from this company. Took care of all issues within one hour, when the website was down. Very easy to get a hold of and very professional.
  • Helps me keep on top of how my web store is performing, which allows me to ensure new and current customers can find my website.
  • Keeps me alerted of my sites performance 24/7 and never lets me down if there is a problem and customers can't get to my site. It tests my pages from over a dozen locations throughout the US tot keep me consistent testing and no false alerts.
  • It tests my sites for performance and lets me know within a minute if there is an issue or my sites are down so my team can address it right away.

Cons

  • The pricing for monitoring at a high frequency gets a little pricey, so we typically use 3/5 minute scans instead of per minute.
  • There were no cons. Great service all the time when they are needed.
  • No real complaints at this time. I use it mostly for just making sure my site stays functional, but I know it has other features as well.
  • Nothing comes to mind, does the required needs for my organization.
  • Nothing bad I can say about it, does the job needed but maybe some newer reports would be nice down the road.

Pros & Cons from Real Users

Pros

  • I deployed FirstWave's NMIS and after using it extensively, I am pleased to share my experience with this robust network management solution. The key features are scalability, automation, and competitive pricing that make NMIS stand out. One of the key advantages of NMIS is its scalability. Whether you have a small network or a large enterprise infrastructure, NMIS can effortlessly handle the demands of your network. With its advanced architecture, it can monitor and manage a significant number of devices without compromising performance. This scalability ensures that as your network grows, NMIS will be able to handle the increased workload seamlessly. Another standout feature of NMIS is its automation capabilities. The platform provides a wide range of automated processes, allowing for more efficient and effective network management. From automated network discovery to automated troubleshooting and remediation, NMIS streamlines the operational processes and reduces the need for manual intervention. This ultimately saves valuable time and resources, enabling network administrators to focus on more strategic tasks. One of the factors that attracted me to NMIS was its competitive pricing. Compared to other network management solutions on the market, NMIS offers a cost-effective option without compromising on features or performance. This affordability makes NMIS accessible to businesses and large enterprises, providing exceptional value for the investment. Implementing and maintaining NMIS was a straight forward process as long as you have linux skills in your team. The intuitive user interface and comprehensive documentation made the initial setup a straightforward process. The system was up and running in no time, allowing me to quickly start leveraging its powerful features. Furthermore, NMIS proved to be reliable and stable, requiring minimal maintenance and ensuring maximum uptime for my network. In terms of value, NMIS delivers a fast-time-to-value with its operational process automation. By automating manual tasks, it greatly improves efficiency and effectiveness, enabling network administrators to focus on higher-level activities. Moreover, by ensuring the protection of critical intellectual property (IP), NMIS serves as a reliable guardian of sensitive data, contributing to overall network security. In conclusion,
  • All the years of paying way too much for the hot new SaaS network monitoring solution are behind me. NMIS delivers a self-hosted (or self cloud hosted, costing very little and running on low spec VMs) network monitoring solution that provides insight into my network, informs me on the health of my network, and helps me make design decisions.
  • Powerful and free. Good performance management and excellent configuration and event management if using the commercial modules.

Cons

  • If you don't have Linux skills or prefer windows then this is not the product for you. If you don't have basic networking skills then this is not the product for you. If you are only at system admin level in a basic network then there are other options out there.
  • It is hard to get used to NMIS if you're accustomed to the expensive and beautiful interfaces provided by the big name SaaS solutions. However, you will fall in love with it once you hit up the onboarding team, read some of the docs and guides, and get it set up to fit your needs.
  • Advanced functions like multi server architecture and high end event management require a commercial license.

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

InfoGenius
Founded: 1999
United States
www.alertbot.com

Company Information

FirstWave
Founded: 2004
Australia
firstwave.com/products/network-management-information-system/

Alternatives

Alternatives

AdRem NetCrunch

AdRem NetCrunch

AdRem Software
Sematext Cloud

Sematext Cloud

Sematext Group

Categories

IT Alerting Supported
IT Management Supported
Network Monitoring Supported
Server Monitoring Supported
System Monitoring Supported
Website Monitoring Supported

Categories

Network Monitoring Features

Bandwidth Monitoring Not Supported
Baseline Manager Not Supported
Diagnostic Tools Supported
Internet Usage Monitoring Not Supported
IP Address Monitoring Supported
Real Time Analytics Supported
Resource Management Not Supported
Server Monitoring Supported
SLA Monitoring Supported
Uptime Monitoring Supported
Web Traffic Reporting Not Supported

System Monitoring Features

Alerts / Notifications Supported
Antivirus Management Not Supported
Data Backup / Recovery Not Supported
Device Monitoring Supported
Inventory Management Not Supported
Patch Management Not Supported
Policy-based Automation Not Supported
Remote Monitoring Supported
Reporting / Analytics Not Supported
Risk Analysis Not Supported
Server Monitoring Supported
Service Configuration Management Not Supported

Website Monitoring Features

Availability Testing Supported
Event Logs Not Supported
Event-Based Notifications Supported
FTP Monitoring Supported
Mail Server Monitoring Supported
Maintenance Scheduling Supported
Performance Metrics Supported
Real Time Monitoring Supported
Transaction Monitoring Supported
Uptime Reporting Supported

IT Alerting Features

Alert Noise Reduction Supported
Alert Routing Supported
Dynamic Notifications Supported
Enriched Incident Context Not Supported
Escalation Policies Supported
Incident History Audit Supported
Multi-User Alerting Supported
Multiple Alert Types Supported
On-Call Management Supported
Rich HTML Email Notifications Not Supported

Network Monitoring Features

Bandwidth Monitoring Not Supported
Baseline Manager Supported
Diagnostic Tools Supported
Internet Usage Monitoring Not Supported
IP Address Monitoring Supported
Real Time Analytics Supported
Resource Management Supported
Server Monitoring Supported
SLA Monitoring Supported
Uptime Monitoring Supported
Web Traffic Reporting Not Supported

System Monitoring Features

Alerts / Notifications Supported
Antivirus Management Not Supported
Data Backup / Recovery Not Supported
Device Monitoring Supported
Inventory Management Supported
Patch Management Not Supported
Policy-based Automation Supported
Remote Monitoring Supported
Reporting / Analytics Supported
Risk Analysis Supported
Server Monitoring Supported
Service Configuration Management Supported

Website Monitoring Features

Availability Testing Supported
Event Logs Supported
Event-Based Notifications Supported
FTP Monitoring Supported
Mail Server Monitoring Not Supported
Maintenance Scheduling Not Supported
Performance Metrics Supported
Real Time Monitoring Supported
Transaction Monitoring Not Supported
Uptime Reporting Supported

Application Performance Monitoring (APM) Features

Baseline Manager Supported
Diagnostic Tools Supported
Full Transaction Diagnostics Not Supported
Performance Control Supported
Resource Management Supported
Root-Cause Diagnosis Supported
Server Performance Supported
Trace Individual Transactions Not Supported

Configuration Management Features

Access Control / Permissions Not Supported
Application Deployment Not Supported
Automated Provisioning Supported
Infrastructure Automation Supported
Node Management Supported
Orchestration Not Supported
Reporting Analytics / Visualization Supported
Task Management Not Supported

Database Monitoring Features

Anomaly Detection Supported
Autodiscovery Not Supported
Capacity Planning Supported
Dashboard Supported
Dependency Tracking Not Supported
Historical Trend Analysis Supported
Multitenancy Supported
Notifications / Alerts Supported
Performance Monitoring Supported
Permissions / Access Controls Not Supported
Predictive Analytics Supported
Prioritization Not Supported
Query Analysis Not Supported
Resource Optimization Not Supported
Troubleshooting Supported

DevOps Features

Approval Workflow Not Supported
Dashboard Supported
KPIs Supported
Policy Management Supported
Portfolio Management Not Supported
Prioritization Not Supported
Release Management Not Supported
Timeline Management Not Supported
Troubleshooting Reports Supported

IT Asset Management Features

Asset Tracking Supported
Audit Management Supported
Compliance Management Supported
Configuration Management Supported
Contract/License Management Not Supported
Cost Tracking Not Supported
Depreciation Management Not Supported
Inventory Management Supported
IT Service Management Supported
Maintenance Management Not Supported
Procurement Management Not Supported
Requisition Management Not Supported
Supplier Management Not Supported

IT Infrastructure Monitoring Features

Alerts / Notifications Supported
Application Monitoring Supported
Bandwidth Monitoring Supported
Capacity Planning Supported
Configuration Change Management Supported
Data Movement Monitoring Supported
Health Monitoring Supported
Multi-Platform Support Supported
Performance Monitoring Supported
Point-in-Time Visibility Supported
Reporting / Analytics Supported
Virtual Machine Monitoring Supported

MSP Features

Backup Management Supported
Billing & Invoicing Not Supported
CRM Not Supported
Dashboard Supported
Help Desk Supported
Issue Management Supported
Live Chat Not Supported
Patch Management Not Supported
Privileged Access Management (PAM) Not Supported
Project Management Not Supported
Remote Access Supported
Remote Systems Monitoring Supported
Scheduling Not Supported

Network Mapping Features

Color Codes / Icons Not Supported
Compliance Management Supported
Device Auto Discovery Supported
Hierarchical Mapping Supported
Location-Based Mapping Supported
Map Exporting Not Supported
On-Demand Mapping Supported
Reporting/Analytics Supported
Self-Updating Maps Supported
Web Traffic Reporting Not Supported

Network Troubleshooting Features

Alerts / Escalation Supported
Bandwidth Troubleshooting Supported
Change Management Supported
Configuration Management Supported
Connectivity Management Supported
Data Visualization Supported
Historical Audit Supported
Mobile Network Troubleshooting Not Supported
Network Analysis Supported
Network Monitoring Supported

RMM Features

Deployment Management Not Supported
For MSPs Supported
IT Asset Management Supported
Mobile Access Supported
Network Monitoring Supported
Patch Management Not Supported
Real-time Alerts Not Supported
Remediation Management Supported

Server Management Features

CPU Monitoring Supported
Credential Management Not Supported
Database Servers Supported
Email Monitoring Not Supported
Event Logs Supported
History Tracking Supported
Patch Management Not Supported
Scheduling Not Supported
User Activity Monitoring Not Supported
Virtual Machine Monitoring Supported

Integrations

PagerDuty Supported
opFlow Not Supported

Integrations

PagerDuty Not Supported
opFlow Supported
Claim AlertBot and update features and information
Claim AlertBot and update features and information
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Claim NMIS and update features and information