Ahlan HamadThe Taken Seat
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Related Products
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About
Ahlan Hamad is an HR and payroll platform for GCC employers, with SaaS and dedicated infrastructure options, including customer data centers. It brings employee records, payroll, leave and attendance, employee self-service, document management, social-insurance calculations, end-of-service benefits, commercial-license deadlines and nationalization-quota tracking into one system. Payroll follows local labor rules. It generates Wage Protection System (WPS) salary files for supported banks in Kuwait, the UAE, Qatar, Bahrain and Oman. In Saudi Arabia, it tracks Mudad filing deadlines and checks bank-issued wage files against payroll. Employees use its mobile web app to view payslips, request leave and access employment documents. Interfaces, reports and documents are available in Arabic and English with right-to-left support. Arabic content is written and reviewed by people, not machine-translated. Employers remain responsible for submitting files to banks and government authorities.
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About
ReadyCall is a cloud contact center and customer-service platform for businesses handling phone and digital conversations. It supports inbound and outbound calls, IVR menus, queues, skills-based routing, call recording, live monitoring and service reports. Customer records and ticketing tools help teams manage requests, notes and follow-up. Its shared inbox brings WhatsApp Business, website live chat, Instagram and Messenger conversations into agent workflows. Optional AI voice and chat agents can answer customer questions, assist with tasks such as appointment or order-status requests, and transfer conversations to staff. The Arabic, right-to-left interface is designed for Saudi businesses in sectors such as e-commerce, healthcare, education, real estate and services. The platform is accessed in a browser and offers a mobile app; Enterprise plans offer private-cloud deployment or deployment within a customer's infrastructure.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Companies in Kuwait, Saudi Arabia, the UAE, Qatar, Bahrain and Oman that need HR, payroll and labor-law compliance in Arabic and English.
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Audience
Saudi and Gulf businesses that need an Arabic cloud call center, CRM and WhatsApp customer service: clinics, e-commerce, real estate, education and service companies.
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Supported
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Screenshots and Videos |
Screenshots and VideosNo images available
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Pricing
2.000 KWD/employee/month
Kuwait pricing starts at 2.000 KWD per employee/month for the first 9 seats and decreases at higher headcounts. Monthly and annual terms are available; there is no long-term lock-in or setup fee. A 30-day free trial is available without a credit card.
Free Version
Not Supported
Free Trial
Supported
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Pricing
SAR 39/user/month
Standalone CRM plans start at SAR 39 per user per month, with a three-user minimum; prices exclude 15% VAT. Call-center plans start at SAR 99 per user per month, also with a three-user minimum. Monthly subscriptions have no long-term commitment.
Free Version
Not Supported
Free Trial
Not Supported
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Reviews/
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Reviews/
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Training
Documentation
Not Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Training
Documentation
Not Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Company InformationThe Taken Seat
Founded: 2019
Kuwait
ahlanhamad.com
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Company InformationReadyCall
Founded: 2025
Saudi Arabia
readycall.net
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Categories |
Categories |
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Integrations
Facebook Messenger
Not Supported
Instagram
Not Supported
Jisr
Supported
WhatsApp
Not Supported
ZenHR
Supported
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Integrations
Facebook Messenger
Supported
Instagram
Supported
Jisr
Not Supported
WhatsApp
Supported
ZenHR
Not Supported
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