ServiceBench

ServiceBench

Asurion Services
+
+

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About

In a world where applications are getting less customized; where out of the box solutions with drag and drop “customization” are supposed to get you “close enough” to what you need, Agentek feels differently. That’s why Agentek has been building the most highly customizable, powerful, flexible and scalable field service solutions on the market for almost two decades. Agentek solutions are intuitive with easy to learn, easy to use interfaces that are purpose-built for your workflows and processes. They offer real-time visibility into your field workers and job status, manage customer satisfaction on service calls, and are quickly and easily modifiable to meet changing business needs. Agentek brings together thick, thin and legacy source applications, providing the benefits of true integration without the cost of replacing or rebuilding your original systems in complex environments.

About

Transform your business with industry leading field service management software. ServiceBench has what you need to connect your entire network, simplify your processes and increase your productivity. Platform powerful enough to manage your entire business. All different types of repairs. Manage your techs, customers, work in flight, parts ordering, claiming & invoicing. Being used today by large organizations to power their enterprise. World class solution to manage the entire customer experience. Provide your customers with a convenient, seamless service experience connected with technology. From the time the customer schedules a job until it's complete, everyone is aware of most current status of repair. Provides enterprise tools with complete historical and up to date information for business and individual service events. Drive first call completes, customer satisfaction, productivity and profitability. Schedule follow up visits onsite.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Companies looking for a Field Service and workforce optimization solution

Audience

Businesses searching for a solution to improve their customer experience

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Agentek
agentek.com

Company Information

Asurion Services
www.asurion.com/servicebench/

Alternatives

Alternatives

Service Pro

Service Pro

Arantico
Repair-CRM

Repair-CRM

E-Software
NewWaySERVICE

NewWaySERVICE

OroLogic Inc.

Categories

Categories

Field Service Management Features

Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

Service Dispatch Features

Billing & Invoicing
Call Center Management
Contract Management
Customer Database
Inventory Control
Job Management
Job Tracking
Mobile Access
Routing
Scheduling
Self Service Portal
Service History Tracking
Technician Management
Work Order Management

Integrations

Rossware
ServiceWorks

Integrations

Rossware
ServiceWorks
Claim Agentek and update features and information
Claim Agentek and update features and information
Claim ServiceBench and update features and information
Claim ServiceBench and update features and information