Audience

Companies searching for a solution to manage tickets, purchase orders, job descriptions, and parts descriptions

About eServiceTicket

Our mobile-based solution is intuitive enough to make a technician of any skill-level an"A-level" communicator. With our "Least amount of taps" solution; technicians complete service tickets, purchase orders, job descriptions, parts descriptions, etc... with more ease and greater effectiveness producing an end result that's like no other. The e-ServiceTicket App is the all-in-one platform offering optimal features that are more effective and built for your specific needs. Designed by Field-Service experts to make managing details quick and easy. eServiceTicket was designed as a mobile-first-based field-service solution. With Smartphones taking the role of the all-inclusive device, being a mobile-first solution offers tremendous value. The Company web portal is used by a company's support staff to help manage customers, jobs, and workers. The Administrative web portal is used by a company's administrator to control and manage their Company Account.

Pricing

Free Version:
Free Version available.
Free Trial:
Free Trial available.

Integrations

No integrations listed.

Ratings/Reviews

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Company Information

eServiceTicket
Founded: 2016
United States
e-serviceticket.com

Videos and Screen Captures

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Product Details

Platforms Supported
Cloud
iPhone
iPad
Android
Training
Documentation
Live Online
Webinars
Support
Phone Support
Online

eServiceTicket Frequently Asked Questions

Q: What kinds of users and organization types does eServiceTicket work with?
Q: What languages does eServiceTicket support in their product?
Q: What kind of support options does eServiceTicket offer?
Q: Does eServiceTicket have a mobile app?
Q: What type of training does eServiceTicket provide?
Q: Does eServiceTicket offer a free trial?

eServiceTicket Product Features

Field Service Management

Billing & Invoicing Supported
Contact Database Supported
Contract Management Supported
Dispatch Management Supported
Electronic Signature Supported
Inventory Management Supported
Mobile Access Supported
Payment Collection in the Field Supported
Routing Supported
Scheduling Supported
Service History Tracking Supported
Time Clock Supported
Work Order Management Supported
Customer Database Not Supported
Quotes / Estimates Not Supported

HVAC

Job Management Not Supported
Technician Management Not Supported
Service History Tracking Not Supported
Work Order Management Not Supported
Inventory Control Not Supported
Billing & Invoicing Not Supported
Maintenance Scheduling Not Supported
Mobile Access Not Supported
Customer Database Not Supported
Quotes / Estimates Not Supported
Scheduling Not Supported
Dispatch Management Not Supported
Routing Not Supported

Tradesman Job Management

For Builders Not Supported
For Electricians Not Supported
For HVAC Not Supported
For Plumbers Not Supported
For Roofers Not Supported
For Field Service Businesses Not Supported
Quoting Not Supported
Scheduling Not Supported
Job Tracking Not Supported
Invoicing Not Supported
Reporting Not Supported
Dispatch Management Not Supported
Payments Not Supported
Customer Database Not Supported
Contract Management Not Supported
Time Tracking Not Supported