Audience
Companies looking for a Field Service and workforce optimization solution
About Agentek
In a world where applications are getting less customized; where out of the box solutions with drag and drop “customization” are supposed to get you “close enough” to what you need, Agentek feels differently. That’s why Agentek has been building the most highly customizable, powerful, flexible and scalable field service solutions on the market for almost two decades. Agentek solutions are intuitive with easy to learn, easy to use interfaces that are purpose-built for your workflows and processes. They offer real-time visibility into your field workers and job status, manage customer satisfaction on service calls, and are quickly and easily modifiable to meet changing business needs. Agentek brings together thick, thin and legacy source applications, providing the benefits of true integration without the cost of replacing or rebuilding your original systems in complex environments.
Other Popular Alternatives & Related Software
BigChange
BigChange is the complete Job Management Platform that’s helping field service businesses across the UK to win more work, take control of their operations and deliver winning customer experiences.
Bringing customer relationship management (CRM), job scheduling, live tracking, field resource management, financial management and business intelligence into one simple to use and easy to integrate platform, BigChange liberates you from inefficient paper-based processes and the complexity of multiple different technology systems that hold your business back.
Loved by office and field teams alike, our customers are achieving industry-leading results and return on investment. The BigChange team is committed to customer success and no matter your sector or whether you have a mobile workforce of 10 or 100, we’re here to make a big difference to the way you work and to help your business grow stronger.
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eServiceTicket
Our mobile-based solution is intuitive enough to make a technician of any skill-level an"A-level" communicator. With our "Least amount of taps" solution; technicians complete service tickets, purchase orders, job descriptions, parts descriptions, etc... with more ease and greater effectiveness producing an end result that's like no other. The e-ServiceTicket App is the all-in-one platform offering optimal features that are more effective and built for your specific needs. Designed by Field-Service experts to make managing details quick and easy. eServiceTicket was designed as a mobile-first-based field-service solution. With Smartphones taking the role of the all-inclusive device, being a mobile-first solution offers tremendous value. The Company web portal is used by a company's support staff to help manage customers, jobs, and workers. The Administrative web portal is used by a company's administrator to control and manage their Company Account.
Learn more about eServiceTicket
RazorSync
Streamline management of your field service with RazorSync software for mobile phone, tablet, and computer. Schedule, dispatch, invoice, and even manage customer records from the field! Capabilities such as viewing jobs and technicians on a map or rescheduling and dispatching to save time/travel. Data is stored in the cloud to ensure easy access, and customer records that update your office QuickBooks automatically. RazorSync users report higher billings, revenue, and customer satisfaction.
Start a free trial today!
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StreetSmart
One of the biggest misconceptions is that if you want to grow your business and take on more projects, you need to hire more people. This strategy may allow you to serve more clients, but it won’t enable you to boost ROI. Hiring more field workers isn’t the answer. Instead, you should aim to optimize the productivity of your current team. The simplest path to improved productivity is to introduce automated workflows. When done right, workflow automation tools make complicated business processes easier and faster. You’ll be able to serve more clients with the same amount of resources. Increase ROI and achieve scalable growth, effortlessly, with simple, effective automation. Field service management teams are often hesitant to make the switch to a new workforce management solution. Rightfully so, as most platforms tend to be data-driven and can take a while to learn. That’s where StreetSmart is different.
Learn more about StreetSmart
Integrations
No integrations listed.
Company Information
Agentek
agentek.com
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Product Details
Platforms Supported
Cloud
Support
Online
Agentek Frequently Asked Questions
Q: What kinds of users and organization types does Agentek work with?
Agentek works with these users and organization types: Mid Size Business, Small Business, Enterprise, Freelance, Nonprofit, Government, and Startup.
Q: What languages does Agentek support in their product?
Agentek supports these languages: English.
Q: What kind of support options does Agentek offer?
Agentek offers support via online.
