Audience
Companies looking for a Field Service and workforce optimization solution
About Agentek
In a world where applications are getting less customized; where out of the box solutions with drag and drop “customization” are supposed to get you “close enough” to what you need, Agentek feels differently. That’s why Agentek has been building the most highly customizable, powerful, flexible and scalable field service solutions on the market for almost two decades. Agentek solutions are intuitive with easy to learn, easy to use interfaces that are purpose-built for your workflows and processes. They offer real-time visibility into your field workers and job status, manage customer satisfaction on service calls, and are quickly and easily modifiable to meet changing business needs. Agentek brings together thick, thin and legacy source applications, providing the benefits of true integration without the cost of replacing or rebuilding your original systems in complex environments.
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Manage your jobs from the first phone call to the final payment.
Cinderblock is a job management app for connecting field workers with the office. It was developed for small businesses that need a simple and concise app to keep all information and track jobs execution. It allows you to optimize your business and provide a better service to your customers.
Cinderblock’s biggest selling point is its ease of use, which means everyone in your team can use it and stay in the loop. Now there’s no reason to separate your sales and technician teams. This means valuable data is collected once, and visible to everyone. So there will be no more embarrassing moments where you need to ask a customer for information they already provided to your coworker.
Cinderblock is a job management software that's powerful enough to help businesses grow, yet simple enough to help their employees stay sane.
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Our mobile-based solution is intuitive enough to make a technician of any skill-level an"A-level" communicator. With our "Least amount of taps" solution; technicians complete service tickets, purchase orders, job descriptions, parts descriptions, etc... with more ease and greater effectiveness producing an end result that's like no other. The e-ServiceTicket App is the all-in-one platform offering optimal features that are more effective and built for your specific needs. Designed by Field-Service experts to make managing details quick and easy. eServiceTicket was designed as a mobile-first-based field-service solution. With Smartphones taking the role of the all-inclusive device, being a mobile-first solution offers tremendous value. The Company web portal is used by a company's support staff to help manage customers, jobs, and workers. The Administrative web portal is used by a company's administrator to control and manage their Company Account.
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Loved by office and field teams alike, our customers are achieving industry-leading results and return on investment. The BigChange team is committed to customer success and no matter your sector or whether you have a mobile workforce of 10 or 100, we’re here to make a big difference to the way you work and to help your business grow stronger.
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Integrations
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Company Information
Agentek
agentek.com
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Product Details
Platforms Supported
Cloud
Support
Online
