Agentek eServiceTicket

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Agentek:

About

In a world where applications are getting less customized; where out of the box solutions with drag and drop “customization” are supposed to get you “close enough” to what you need, Agentek feels differently. That’s why Agentek has been building the most highly customizable, powerful, flexible and scalable field service solutions on the market for almost two decades. Agentek solutions are intuitive with easy to learn, easy to use interfaces that are purpose-built for your workflows and processes. They offer real-time visibility into your field workers and job status, manage customer satisfaction on service calls, and are quickly and easily modifiable to meet changing business needs. Agentek brings together thick, thin and legacy source applications, providing the benefits of true integration without the cost of replacing or rebuilding your original systems in complex environments.
eServiceTicket:

About

Our mobile-based solution is intuitive enough to make a technician of any skill-level an"A-level" communicator. With our "Least amount of taps" solution; technicians complete service tickets, purchase orders, job descriptions, parts descriptions, etc... with more ease and greater effectiveness producing an end result that's like no other. The e-ServiceTicket App is the all-in-one platform offering optimal features that are more effective and built for your specific needs. Designed by Field-Service experts to make managing details quick and easy. eServiceTicket was designed as a mobile-first-based field-service solution. With Smartphones taking the role of the all-inclusive device, being a mobile-first solution offers tremendous value. The Company web portal is used by a company's support staff to help manage customers, jobs, and workers. The Administrative web portal is used by a company's administrator to control and manage their Company Account.
Agentek:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported
eServiceTicket:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported
Agentek:

Audience

Companies looking for a Field Service and workforce optimization solution
eServiceTicket:

Audience

Companies searching for a solution to manage tickets, purchase orders, job descriptions, and parts descriptions
Agentek:

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported
eServiceTicket:

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported
Agentek:

API

Offers API Not Supported
eServiceTicket:

API

Offers API Not Supported
Agentek:

Screenshots and Videos

eServiceTicket:

Screenshots and Videos

Agentek:

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported
eServiceTicket:

Pricing

No information available.
Free Version Supported
Free Trial Supported
Agentek:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software
eServiceTicket:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software
Agentek:

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported
eServiceTicket:

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported
Agentek:

Company Information

Agentek
agentek.com
eServiceTicket:

Company Information

eServiceTicket
Founded: 2016
United States
e-serviceticket.com
Agentek:

Alternatives

eServiceTicket:

Alternatives

Agentek:
Service Pro

Service Pro

Arantico
eServiceTicket:
Agentek:
eServiceTicket:
Agentek:
eServiceTicket:
Agentek:
M-LINX

M-LINX

MCC
eServiceTicket:
Agentek:

Categories

eServiceTicket:

Categories

HVAC Supported
Purchase Order Supported
eServiceTicket:

Field Service Management Features

Billing & Invoicing Supported
Contact Database Supported
Contract Management Supported
Customer Database Not Supported
Dispatch Management Supported
Electronic Signature Supported
Inventory Management Supported
Mobile Access Supported
Payment Collection in the Field Supported
Quotes / Estimates Not Supported
Routing Supported
Scheduling Supported
Service History Tracking Supported
Time Clock Supported
Work Order Management Supported
Agentek:

Integrations

No info available.
eServiceTicket:

Integrations

No info available.
Agentek:
Claim Agentek and update features and information
Claim Agentek and update features and information
eServiceTicket:
Claim eServiceTicket and update features and information
Claim eServiceTicket and update features and information