Acepeak vs. Zadarma Comparison


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		Related Products Signalmash Signalmash is a boutique CPaaS built for businesses that need reliable communications and real human support behind every interaction. No tiers. No wait times. Real support for faster development and better outcomes for your customers. Our enterprise-grade customer gets a dedicated Slack channel with our engineers. Direct Tier-1 connections with AT&T, Verizon & T-Mobile. 94% first-time 10DLC approval rate. SMS: 10DLC \| Short code \| Toll-free \| SimplyRCS (simplyrcs.ai): RCS Rich \| RCS Media through API & No-Code Platform Voice: SIP Trunking \| VoIP \| Termination \| Origination Numbers/DIDs: Local, short code & toll-free numbers \| BCID (Branded Caller ID) Number Intelligence/Lookup: Subscriber Info (CNAM) \| Carrier Information \| Carrier Type (Fixed or Wireless) \| Federal DNC Status Signalmash enterprise-grade reliability, boutique-level support. 16 Ratings Visit Website Intermedia Unite Intermedia Unite® brings business communications, collaboration, and customer engagement into one easy-to-use platform—keeping teams connected, productive, and responsive from anywhere. It replaces fragmented tools by combining business phone service, video conferencing, team chat, and file sharing into one seamless experience, so employees can collaborate without switching apps. Unite delivers enterprise-grade calling with 100+ features, integrated customer engagement, and enhanced Microsoft Teams experiences. With mobile and desktop apps, users can call, meet, message, and engage customers from anywhere while maintaining a consistent business identity. AI-powered transcription, summaries, and insights help teams capture details and follow up efficiently. Backed by 99.999% uptime and J.D. Power-certified support, Unite ensures reliable performance—resulting in simpler communications, more productive teams, and better customer engagement. 1,631 Ratings Visit Website net2phone net2phone is an AI-powered business communication platform for companies serious about customer experience. Trusted by 500,000+ users and backed by 30+ years of experience, net2phone eliminates the friction of scattered channels and disconnected tools, so every conversation drives retention and growth. Unite unifies voice, messaging, video, and chat in one place, with call recording, sentiment analysis, and AI-generated follow-ups. AI Agent automates customer inquiries and workflows across phone and chat in 30+ languages, handing off to humans when needed. Coach AI reviews 100% of interactions to guide agent performance. uContact gives high-volume teams omnichannel routing and real-time dashboards. Every solution integrates with the tools you already use and runs on enterprise-grade security. Beyond software, net2phone provides expert guidance at every step, from setup to integration to ongoing optimization, so your technology delivers measurable results. 3 Ratings Visit Website Community Phone Calling made modern. Your business number. Your employees' phones. Our amazing features. A dial menu spoken by our voice actors. Callers press numbers to make purchases, hear MP3s, connect to specific staff, and more. Make and answer calls using your number on multiple phones without the caller ever knowing. Employees hear secret in-house menus, transfer calls, and send voicemails to their email, all from their dialpad. These business features require no new software or hardware. Your dialpad come to life. Porting your business or personal number at the press of a button. Select from our menu of modern voice features for your business or personal line. We'll activate these features on your current phone for you. No work (or learning) required from you. We'll be here to transform your number whenever your desires change. 1,531 Ratings Visit Website Yeastar P-Series PBX System Focusing on delivering "Easy-first Unified Communications", Yeastar P-Series Phone System offers companies of all sizes with a complete package for calls, video, messaging, and integrations, out of the box. With in-built visual call management, integrated video conferencing, advanced contact center features, and ready-made SMS, WhatsApp, Microsoft Teams, CRMs, and more platform integrations, P-Series boosts productivity at all levels and provides everything across desktop, mobile, and browser with simple user apps. Available in the Appliance, Software, and Cloud Editions, P-Series provides flexible deployment options, allowing you to have it sited on-premises or in the cloud. Balancing costs and future growth, it requires a lower total cost of ownership, less training, and fewer management efforts. The ease of use and future-proof adaptability are paramount. 116 Ratings Visit Website PBXware PBXware is the world’s first and most mature IP PBX Professional Open Standards Turnkey Telephony Platform. Since 2004, PBXware has deployed flexible, reliable, and scalable Next Generation Communication Systems and VoIP solutions to Small and Medium sized Businesses (SMBs), enterprises, Internet Telephony Service Providers (ITSPs), Call Centers and governments worldwide by combining the most advanced of the latest technologies. Bicom Systems’ softswitch is offered in Business, Contact Center and Multi-Tenant Editions, each supporting specific features maximizing performance, reliability, and expandability. 39 Ratings Visit Website Aircall Aircall is an AI-powered customer communications and intelligence platform that unifies phone, messaging, and call center operations. Designed for sales and support teams, it enhances every interaction with features like AI Voice Agents, real-time conversation coaching, and integrated WhatsApp messaging. With powerful analytics, call recording, and shared inboxes, teams gain clarity and can resolve customer issues faster. The platform is easy to set up, offering quick number claiming, seamless integrations, and customizable workflows. Trusted by over 23,000 companies worldwide, Aircall helps businesses improve connection rates, boost CSAT scores, and streamline onboarding. By combining automation with human-first AI, Aircall reduces busywork so teams can focus on building better customer relationships. 1,838 Ratings Visit Website ULTATEL Ultatel stands at the forefront of business communications, empowering organizations with cutting-edge cloud VoIP technology to boost productivity and stay connected with customers anywhere, anytime. Our plans come fully scalable, featuring unlimited HD Voice, SMS, Fax, Chat, Video, and over 40 advanced features and integrations. Experience true transparency with our no-hidden-fees pricing model—what you see is exactly what you pay! Recognized as a Gartner Category Leader and G2 High Performer, Ultatel offers a unified communications platform that evolves with your business. Powered by our innovative FlexScale technology, you can effortlessly adjust your communication needs without any downtime or penalties. Our Award-Winning Customer Support team is here for you 24/7/365, delivering a remarkable 94% first-contact resolution rate. With Ultatel, enjoy the peace of mind that comes with being connected beyond limits. 114 Ratings Visit Website Squaretalk Squaretalk is a powerful contact center solution that transforms how modern teams connect with prospects and customers, convert sales opportunities, and grow their operations. The combination of AI Voice Agents, calling, power dialing, WhatsApp Business messaging, SMS, email, AI-powered automation, and affordable scalability ensures that companies of all sizes shorten their sales cycle and elevate outreach without additional complexity or costs. Squaretalk’s platform offers omnichannel communication, powerful call-handling features, automated transcripts, sentiment analysis, contact management, customizable workflows, advanced reporting, and enterprise-grade security. The internal chat allows for quick sync, better mentoring, smoother escalations, and the unification of internal and external communication in one platform. With local numbers in 150+ popular and niche destinations, we enable businesses to establish and maintain a local presence, build trust, and support their global expansion. 300 Ratings Visit Website TollFreeForwarding Activate your new international phone number in 60 seconds. Choose from phone numbers in over 120+ countries and 1,000 cities. Forward your calls to any phone number in the world. Robust scheduling options allow you to route your calls based on the days and hours of your business. Route your calls to your main call center during business hours and to voicemail during non-business hours. 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About Acepeak is an all-in-one cloud communications and AI contact center platform designed for modern businesses. It combines business phone systems, HD calling, SMS and MMS, video meetings, team messaging, call recording, voicemail, IVR, and AI-powered communication tools in one platform. Acepeak also provides AI receptionist, AI agent assistance, call transcription, summaries, sentiment analysis, predictive dialing, omnichannel customer engagement, and CRM integrations. Businesses can manage voice, messaging, web chat, and social conversations from a unified platform while supporting teams across multiple locations and countries. Acepeak helps organizations simplify business communications, improve customer interactions, and manage calls and conversations from a single platform.	About Powerful Cloud Telephony for Global Businesses Zadarma offers a feature-rich VoIP platform designed for businesses that want flexibility, scalability, and professional communication without high costs. Set up your cloud PBX in minutes, manage international teams, and serve customers worldwide — all from a single interface. Key features: - Virtual phone numbers in 110+ countries - Free cloud PBX with IVR, call routing, and analytics - Integration with CRMs: HubSpot, Zoho, Bitrix24, and more - AI Voice Agent and AI-speech recognition and analytics - Apps for desktop, mobile, and browser-based calling - AI-powered voice agents and call tracking - Full control via web interface and API Ideal for remote teams, support centers, and growing companies looking to modernize their phone systems.
Platforms Supported Windows Supported Mac Supported Linux Supported Cloud Supported On-Premises Not Supported iPhone Supported iPad Supported Android Supported Chromebook Not Supported	Platforms Supported Windows Supported Mac Supported Linux Supported Cloud Supported On-Premises Not Supported iPhone Supported iPad Supported Android Supported Chromebook Not Supported
Audience Small and medium-sized businesses, enterprises, sales teams, customer support teams, call centers, contact centers, SaaS companies, and organizations that need cloud phone, VoIP, UCaaS, AI receptionist, or omnichannel communication solutions.	Audience > 2 000 000 registered users in 160 countries worldwide
Support Phone Support Not Supported 24/7 Live Support Not Supported Online Supported	Support Phone Support Supported 24/7 Live Support Supported Online Supported
API Offers API Not Supported	API Offers API Supported
Screenshots and Videos No images available	Screenshots and Videos View more images or videos
Pricing No information available. Free Version Not Supported Free Trial Supported	Pricing $2/month Phone numbers start from $2/month. Phone system bundles start from $0 per month for up to 5 users and at $22/month per 10 users. Free Cloud PBX, free Teamsale CRM, speech analytics, eSIM, website widgets and call tracking Free Version Supported Free Trial Not Supported
Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software	Reviews/Ratings Overall 4.9 / 5 ease 4.8 / 5 features 4.8 / 5 design 4.2 / 5 support 4.9 / 5 Read all reviews
	Pros & Cons from Real Users Pros Call forwarding, call transfer, call tracking and the rest of the features of PBX and CRM. I use it on a daily basis for inbound and outbound calls. A very useful service when travelling abroad, allowing you to communicate without breaking the bank. The PBX is very helpful, as it keeps the work running even when I'm not at the office. I mostly use it to make and receive calls, and some features of the PBX, such as voice greeting, voicemail and call recording. Clear Calls: Calls are crystal clear. I haven't had many hiccups, even with international calls. Saves Money: It's budget-friendly. I'm spending less on phone bills since I switched. Packed with Features: Lots of cool features like call forwarding, video chats, and voicemail. It's made my work life easier. Easy to Use: Setting up was a piece of cake. The interface is user-friendly, even for tech newbies. Scales Up: Whether you're a tiny startup or a big corporation, it can grow with you. Add or remove users as needed. The interface and features in the PBX, their own CRM and the integrations with others make it a useful product to combine. They offer telephony services and recently added data for travelers. We're looking forward to the new implementations they plan in the future. It is worth the price. Thank you Zadarma. Calls rates. Calls quality. Their free PBX and CRM. many features for free (voice mail, call forwarding, conference, call tracking ...) Customer service which is always available. Cons Didn't understand how to set up forwarding with the instructions. I have no complaints so far, everything is working flawlessly. Needs Good Internet: It relies on a stable internet connection. Internet problems mean no calls. Emergency Limitations: Not the best for emergencies. You might need a backup plan. Hardware Matters: Some old gadgets might not play nice with it, so check compatibility. Wish they could add numbers from more countries, specially mobiles. No available app for MacOS.
Training Documentation Not Supported Webinars Not Supported Live Online Not Supported In Person Not Supported	Training Documentation Supported Webinars Not Supported Live Online Supported In Person Not Supported
Company Information Acepeak Founded: 2019 Singapore www.acepeak.com	Company Information Zadarma Founded: 2006 Bulgaria zadarma.com/en/
Alternatives Allo	Alternatives TollFreeForwarding
Calilio	DIDVN
TeleCMI TeleCMI Technologies	UniTalk
Zoom Phone Zoom Communications	VirtualPBX
Podium View All	Ringover View All
Categories AI Call Center Supported AI Receptionists Supported Business Phone Systems Supported Business VoIP Supported Cloud PBX Supported	Categories Business Phone Systems Supported Business VoIP Supported Call Center Supported Call Forwarding Supported Call Recording Supported Call Tracking Supported Cloud Communication Platform Supported Cloud PBX Supported CRM Supported eSIMs Supported IVR Supported SIP Trunk Supported Softphone Supported Telephony Supported
	Business Phone Systems Features Call Logging Supported Call Monitoring Supported Call Recording Supported Call Routing Supported Employee Directory Not Supported IVR / Voice Recognition Supported Mobile Access Supported Virtual Call Center Supported Web Conferencing Supported Business VoIP Features Call Parking Not Supported Call Recording Supported Contact Management Supported Encryption Supported IVR / Voice Recognition Supported Ring Groups Supported SIP Trunking Supported Unified Communications Supported Voice Quality Enhancement Supported Cloud PBX Features Call Recording Supported Call Routing Supported IVR / Voice Recognition Supported Ring Groups Supported SIP Trunking Supported Virtual Extensions Supported Web Conferencing Supported Show More Features CRM Features Calendar/Reminder System Supported Call Logging Supported Document Storage Not Supported Email Marketing Supported Internal Chat Integration Not Supported Lead Scoring Supported Marketing Automation Integration Supported Mobile Access Supported Quotes / Proposals Not Supported Segmentation Not Supported Social Media Integration Not Supported Task Management Supported Territory Management Not Supported Call Center Features Blended Call Center Not Supported Call Logging Supported Call Recording Supported Call Scripting Supported Campaign Management Supported Database Supported Escalation Management Not Supported Inbound Call Center Supported IVR / Voice Recognition Supported Manual Dialer Supported Outbound Call Center Supported Predictive Dialer Not Supported Progressive Dialer Supported Queue Management Supported Real-time Chat Not Supported Reporting/Analytics Supported Call Recording Features Archiving Not Supported Call Sharing Supported Distributed Call Recording Supported Event Triggered Recording Not Supported File Transfer Not Supported Instant Retrieval Not Supported On-Demand Recording Supported Recording Bookmarking Not Supported Scheduled Recording Not Supported Screen Activity Recording Not Supported Video Call Recording Not Supported Call Tracking Features Call Log Not Supported Call Recording Supported Call Routing Supported Caller Identification Supported Campaign Management Supported Conversion Tracking Supported CRM Supported IVR / Voice Recognition Supported Keyword Tracking Not Supported Cloud Communication Platform Features Audio / Video Conferencing Supported Call Center Supported Call Recording Supported Call Routing Supported Chat / Messaging Not Supported Fax Management Supported File Sharing Not Supported IVR / Voice Recognition Supported IVR Features Call Center Supported Call Logging Supported Call Recording Supported Call Routing Supported Multiple Scripts Supported Phone Key Input Supported Survey Management Not Supported Text to Speech Supported Voice Customization Supported Voice Mail Supported SIP Trunk Features Automatic Fail-over Routing Supported Call Data Records Supported Caller ID Supported Disaster Recovery Supported e911 Not Supported International Numbers Supported Multiple DID Options Supported PSTN Forwarding Supported Toll-Free Numbers Supported Softphone Features Audio / Video Conferencing Supported Call Logging Supported Call Recording Supported Call Transfer Supported Caller Identification Supported Chat / Messaging Not Supported Contact Management Supported Fax Management Supported Telephony Features Auto-Dialer Supported Call Center Management Supported Call Monitoring Supported Contact Management Supported Inbound Reporting Not Supported IVR / Voice Recognition Supported Outbound Reporting Not Supported Predictive Dialer Not Supported Telemarketing Management Not Supported Voice & Data Integration Supported VoIP Supported
Integrations Zoho CRM Supported Axis LMS Not Supported Bitrix24 Not Supported Facebook Not Supported Flowlu Not Supported HubSpot CRM Supported Kommo Not Supported Nekton.ai Not Supported Oki-Toki Not Supported Orderry Not Supported Pipedrive Not Supported RemOnline Not Supported Salesforce Not Supported Slack Not Supported Smartest Voice Not Supported Stackreaction Not Supported TeamSale Not Supported Telegram Not Supported Zendesk Not Supported Zoho Desk Not Supported Show More Integrations View All 2 Integrations	Integrations Zoho CRM Supported Axis LMS Supported Bitrix24 Supported Facebook Supported Flowlu Supported HubSpot CRM Not Supported Kommo Supported Nekton.ai Supported Oki-Toki Supported Orderry Supported Pipedrive Supported RemOnline Supported Salesforce Supported Slack Supported Smartest Voice Supported Stackreaction Supported TeamSale Supported Telegram Supported Zendesk Supported Zoho Desk Supported Show More Integrations View All 23 Integrations
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