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About

Our virtual telephone systems are hosted in the cloud, which means that you can use any phone that you already have, and you don’t have to learn any new software to make it work. We take care of all of that for you and can have your virtual phone system set up today. At AccessDirect, we know what’s important – to create a professional first impression and connect your client to your team no matter where they are – and we make that easy. No maintenance, no new software to learn, just a virtual phone service that works to achieve your business goals. An inefficient or outdated phone system will make your company look less professional and hinder your ability to provide the best possible service to your customers. Whether you are a single entrepreneur, a start-up or a growing enterprise, we can help you achieve the professional image provided by major corporate telephone systems, but without all the equipment, hassle, and expense. AccessDirect offers affordable virtual business phone

About

CallHippo is a modern Contact Center Tool that helps you connect with your customers. CallHippo is easy-to-use while offering robust functionality with advanced features, extensive reporting, and seamless integrations to empower sales and service teams to have effective conversations with customers. Providing World-Class support 24*7 and Accessible by desktop and mobile-app, CallHippo is trusted by over 5000 companies worldwide.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Virtual phone service for small businesses that don't want to miss calls

Audience

SMBs for Sales, Support and Business-Ops Teams

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$19.95 per month
Free Version Not Supported
Free Trial Not Supported

Pricing

$18.00/month/user
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 4.7 / 5
ease 4.7 / 5
features 5.0 / 5
design 4.7 / 5
support 4.0 / 5

Pros & Cons from Real Users

Pros

  • with call hippo, we have got Virtual number in a day. It also provide VOIP, which is basically online number over which outgoing and incoming facility also available by using their app. It's loaded with other features too. as it uses internet to call, it saves the finance with the traditional phone bill.
  • Virtual phone number can be bought easily using CallHippo from anywhere in the world. Virtual phone number use virtual phone system for receiving and making calls. They can be accessed by any device and from anywhere as they work of the internet. It offers advanced features, extensive reporting and robust functionality. Seamlessly connects call.
  • CallHippo helps business to open customer service on voice call platform. The call quality is very clear. I never faced any call drop. CallHippo is available on Cross-platform. The customer service is great.

Cons

  • It doesn't used PBX system as the traditional phone using and hence online connectivity is required. For access the incoming, their app is mandatory.
  • CallHippo offers Freely communication, Without phone bill. No dislikes.
  • I never had any issue with CallHippo. I works great.

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Company Information

AccessDirect
Founded: 1997
United States
www.messagingservice.com

Company Information

CallHippo
Founded: 2016
United States
callhippo.com/

Alternatives

Alternatives

eVoice

eVoice

j2 Global
Dialfire

Dialfire

cloud IT Services
CallForwarding.com

CallForwarding.com

CallForwarding

Categories

Categories

Business Phone Systems Features

Call Logging Supported
Call Monitoring Supported
Call Recording Supported
Call Routing Supported
Employee Directory Not Supported
IVR / Voice Recognition Supported
Mobile Access Supported
Virtual Call Center Supported
Web Conferencing Not Supported

Business VoIP Features

Call Parking Not Supported
Call Recording Supported
Contact Management Supported
Encryption Not Supported
IVR / Voice Recognition Supported
Ring Groups Supported
SIP Trunking Not Supported
Unified Communications Supported
Voice Quality Enhancement Supported

Call Center Features

Blended Call Center Supported
Call Logging Supported
Call Recording Supported
Call Scripting Not Supported
Campaign Management Supported
Database Not Supported
Escalation Management Supported
Inbound Call Center Supported
IVR / Voice Recognition Supported
Manual Dialer Supported
Outbound Call Center Supported
Predictive Dialer Supported
Progressive Dialer Not Supported
Queue Management Supported
Real-time Chat Not Supported
Reporting/Analytics Supported

Cloud PBX Features

Call Recording Supported
Call Routing Supported
IVR / Voice Recognition Supported
Ring Groups Supported
SIP Trunking Not Supported
Virtual Extensions Supported
Web Conferencing Not Supported

Telephony Features

Auto-Dialer Not Supported
Call Center Management Supported
Call Monitoring Supported
Contact Management Supported
Inbound Reporting Supported
IVR / Voice Recognition Supported
Outbound Reporting Supported
Predictive Dialer Not Supported
Telemarketing Management Not Supported
Voice & Data Integration Supported
VoIP Supported

Integrations

AppointmentCore Not Supported
Enthu.ai Not Supported
Front Not Supported
HubSpot CRM Not Supported
HubSpot Customer Platform Not Supported
Intercom Not Supported
Klaus Not Supported
Meritto Not Supported
OneHash CRM Not Supported
Outdoo AI Not Supported
Pipedrive Not Supported
Pronnel Not Supported
Qlik Application Automation Not Supported
Salesforce Not Supported
Shopify Not Supported
Slack Not Supported
Stackreaction Not Supported
Zapier Not Supported
Zendesk Not Supported
Zoho CRM Plus Not Supported

Integrations

AppointmentCore Supported
Enthu.ai Supported
Front Supported
HubSpot CRM Supported
HubSpot Customer Platform Supported
Intercom Supported
Klaus Supported
Meritto Supported
OneHash CRM Supported
Outdoo AI Supported
Pipedrive Supported
Pronnel Supported
Qlik Application Automation Supported
Salesforce Supported
Shopify Supported
Slack Supported
Stackreaction Supported
Zapier Supported
Zendesk Supported
Zoho CRM Plus Supported
Claim AccessDirect and update features and information
Claim AccessDirect and update features and information
Claim CallHippo and update features and information
Claim CallHippo and update features and information