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About

The effective, affordable, and easy-to-use cloud-based call center software, AVOXI Genius. Easily manage your business communications from an intuitive, web-based contact center. AVOXI Genius is the first platform to integrate your contact center solution with your voice service, with virtual phone numbers available for instant activation in 170+ countries. With plans starting at $19.99 per user, AVOXI Genius is one of the most affordable solutions worldwide! Get 2 months free--limited time only.

About

A toll-free number offers a big-company image to clients and other callers who want to contact you free of charge from wherever they are located. We offer a variety of toll-free number types, from 800 and 866 extensions to vanity numbers. A local number can provide a local presence in any target city. Many clients use local numbers in geographical targeted advertising. Since our PBX is managed entirely online, you have full control over your system at all times. All you have to do is fill in the parameters (which tell the PBX where to forward each call) and you are done. It is an easy-to-understand process that is much better than the alternative (hardware), and comes with a variety of useful variety of useful features. Our Business VoIP phone service brings you all the features of a Fortune 500 phone system at an affordable cost. For just $35.95/month you can make unlimited calls to any number in the US and receive unlimited calls on your local phone number.

Platforms Supported

Windows Supported
Mac Supported
Linux Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Businesses and call centers with international calling needs, including online travel services and agents, hotels and resorts, retail and consumer goods, insurance, healthcare, media and advertising firms

Audience

Companies that need a virtual PBX, virtual phone system, or business VoIP solution

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$19.99/month/user
Free Version Not Supported
Free Trial Supported

Pricing

$26.50 per month
Lowest price guaranteed. If you find anything lower we will beat it by 10%
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 4.0 / 5
ease 5.0 / 5
features 4.0 / 5
design 5.0 / 5
support 4.0 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Pros & Cons from Real Users

Pros

  • It is user friendly, not so expensive and a very user friendly software. It will definitely meet all your requirements.

Cons

  • There are a few scams reported by individuals and users of this software. I have personally not faced any issues so far.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

AVOXI
Founded: 2001
United States
www.avoxi.com

Company Information

Callture
Founded: 1997
Canada
www.callture.com

Alternatives

Alternatives

Categories

Business VoIP Supported
Call Center Supported
Call Forwarding Supported
Call Monitoring Supported
Communication APIs Supported
IVR Supported
Telephony Supported

Categories

Business VoIP Supported
Call Forwarding Supported
Cloud PBX Supported
SIP Trunk Supported
Telephony Supported

Business VoIP Features

Call Parking Not Supported
Call Recording Supported
Contact Management Not Supported
Encryption Not Supported
IVR / Voice Recognition Supported
Ring Groups Supported
SIP Trunking Supported
Unified Communications Not Supported
Voice Quality Enhancement Not Supported

Telephony Features

Auto-Dialer Not Supported
Call Center Management Supported
Call Monitoring Supported
Contact Management Not Supported
Inbound Reporting Supported
IVR / Voice Recognition Supported
Outbound Reporting Not Supported
Predictive Dialer Not Supported
Telemarketing Management Not Supported
Voice & Data Integration Not Supported
VoIP Supported

Call Center Features

Blended Call Center Supported
Call Logging Supported
Call Recording Supported
Call Scripting Supported
Campaign Management Supported
Database Not Supported
Escalation Management Supported
Inbound Call Center Supported
IVR / Voice Recognition Supported
Manual Dialer Supported
Outbound Call Center Supported
Predictive Dialer Supported
Progressive Dialer Supported
Queue Management Supported
Real-time Chat Supported
Reporting/Analytics Supported

Cloud Communication Platform Features

Audio / Video Conferencing Supported
Call Center Supported
Call Recording Supported
Call Routing Supported
Chat / Messaging Not Supported
Fax Management Not Supported
File Sharing Not Supported
IVR / Voice Recognition Supported

IVR Features

Call Center Supported
Call Logging Supported
Call Recording Supported
Call Routing Supported
Multiple Scripts Supported
Phone Key Input Not Supported
Survey Management Not Supported
Text to Speech Not Supported
Voice Customization Supported
Voice Mail Supported

Business VoIP Features

Call Parking Supported
Call Recording Supported
Contact Management Supported
Encryption Supported
IVR / Voice Recognition Supported
Ring Groups Supported
SIP Trunking Supported
Unified Communications Supported
Voice Quality Enhancement Supported

Integrations

Salesforce Supported
Zoho CRM Supported
ConnectWise PSA Not Supported
GoldMine CRM Not Supported
GuestTracker Not Supported
Microsoft Dynamics 365 Supported
Odoo Supported
SuiteMaster Supported
Zendesk Supported

Integrations

Salesforce Supported
Zoho CRM Supported
ConnectWise PSA Supported
GoldMine CRM Supported
GuestTracker Supported
Microsoft Dynamics 365 Not Supported
Odoo Not Supported
SuiteMaster Not Supported
Zendesk Not Supported
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Claim AVOXI and update features and information
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