TCMSTotal Call Center Management Solutions
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Related Products
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About
#1 Open Source VoIP Billing Solution
ASTPP has been empowering various VoIP businesses and service providers with its amazing Open Source VoIP solutions. It is regarded as one of the top VoIP billing solutions and the #1 open source FreeSWITCH-driven Class 4 and Class 5 Softswitch Solutions, which automates invoicing and billing processes completely.
ASTPP is one of few solutions that support the N-level reseller structure. It uses cutting edge technologies like FreeSWITCH and OpenSIPs as core technologies to provide the most robust, reliable, and scalable solutions.
ASTPP is a smart telephony platform, which has a suite of smart VoIP telephony solutions to offer to service providers and businesses, including, but not limited to:
Class 4 Softswitch
Class 5 Softswitch
VoIP Billing
Calling Cards
Multi Tenant IP PBX
DID Management
FreeSWITCH Billing
FoIP (Fax Over IP)
STIR/SHAKEN
Call Forwarding
SIP Trunking
MVNO Billing
Mobile Dialer
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About
Total Call Center Management Solutions®. is a global provider of Customer Interaction Management Solutions through Computer Telephony Integration & CRM Packages for efficient business processes, products and services including turnkey systems for VoIP Call Centers, Automatic Dialer, Automatic Phone Dialers and Call Processing Products. Our products and services are intensively used for Inbound/Outbound telephone calls, integration of computer telephony, hardware & software applications, Interactive Voice Response, Interactive Information Systems, software customization, consulting, and customer relations management applications. TCMS call center solutions enable businesses, institutions, corporations and other organizations to increase efficiency of their bottom line and cut huge overheads by driving more responsive and competitive customer interactions. TCMS Call Center Products are easy to use and are designed to provide powerful and flexible call automation solutions.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Businesses seeking a solution to improve and streamline their communication operations
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Audience
Companies of all sizes that need call center and telephony services
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Support
Phone Support
Supported
24/7 Live Support
Supported
Online
Supported
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Not Supported
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API
Offers API
Not Supported
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API
Offers API
Not Supported
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Screenshots and Videos |
Screenshots and VideosNo images available
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Pricing
No information available.
Free Version
Supported
Free Trial
Supported
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Pricing
$195.00/one-time
Free Version
Not Supported
Free Trial
Not Supported
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Reviews/
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Reviews/
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Pros & Cons from Real UsersPros
Cons
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Supported
In Person
Supported
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Training
Documentation
Not Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Company InformationASTPP
United States
www.astppbilling.org
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Company InformationTotal Call Center Management Solutions
United States
www.tctecno.com
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Alternatives |
Alternatives |
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Categories |
Categories |
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Telephony Features
Auto-Dialer
Not Supported
Call Center Management
Supported
Call Monitoring
Supported
Contact Management
Not Supported
Inbound Reporting
Supported
IVR / Voice Recognition
Supported
Outbound Reporting
Supported
Predictive Dialer
Not Supported
Telemarketing Management
Supported
Voice & Data Integration
Supported
VoIP
Supported
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Predictive Dialer Features
Call Monitoring
Not Supported
Call Recording
Not Supported
Call Results
Supported
Call Transfer
Supported
Callback Scheduling
Not Supported
Campaign Specific Caller ID
Not Supported
Contact Management
Not Supported
FCC Compliance
Not Supported
FTC Compliance
Not Supported
Lead Capture
Not Supported
Lead Management
Supported
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Integrations
Fonimo
Supported
Homer
Supported
Mailchimp
Supported
PayPal
Supported
Salesforce
Supported
WHMCS
Supported
Zabbix
Supported
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Integrations
Fonimo
Not Supported
Homer
Not Supported
Mailchimp
Not Supported
PayPal
Not Supported
Salesforce
Not Supported
WHMCS
Not Supported
Zabbix
Not Supported
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