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About

#1 Open Source VoIP Billing Solution ASTPP has been empowering various VoIP businesses and service providers with its amazing Open Source VoIP solutions. It is regarded as one of the top VoIP billing solutions and the #1 open source FreeSWITCH-driven Class 4 and Class 5 Softswitch Solutions, which automates invoicing and billing processes completely. ASTPP is one of few solutions that support the N-level reseller structure. It uses cutting edge technologies like FreeSWITCH and OpenSIPs as core technologies to provide the most robust, reliable, and scalable solutions. ASTPP is a smart telephony platform, which has a suite of smart VoIP telephony solutions to offer to service providers and businesses, including, but not limited to: Class 4 Softswitch Class 5 Softswitch VoIP Billing Calling Cards Multi Tenant IP PBX DID Management FreeSWITCH Billing FoIP (Fax Over IP) STIR/SHAKEN Call Forwarding SIP Trunking MVNO Billing Mobile Dialer

About

CDC Software’s cloud-based solutions empower companies to quickly and cost-efficiently integrate their telephony and CRM systems, giving call center agents the information they need to delight customers, on each and every call. With CDC, agents are delivered caller information via CTI screen pop – name, location, service history and more – before they can even say “hello.” Users, tickets and items are created in real time, with no manual work necessary. Call information (and even recordings) can be archived in the CRM or another third-party application, platform, database or web service automatically, as soon as the call is finished. Simply put, it’s the easiest way to make your customers, your agents and your bottom line a whole lot happier. Priced per seat as a subscription, rather than an up-front capital expenditure, CDC combines a robust core engine with prebuilt connectors for leading CRMs, telephony systems and other critical pieces of the customer service puzzle.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Businesses seeking a solution to improve and streamline their communication operations

Audience

Businesses seeking a tool to integrate their telephony and CRM systems

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Supported
Free Trial Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 5.0 / 5
ease 4.0 / 5
features 5.0 / 5
design 4.0 / 5
support 3.0 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Pros & Cons from Real Users

Pros

  • Open-source and cost-effective Full Class 4 & Class 5 softswitch features Real-time billing & automation Scalable multi-tenant architecture Strong add-on ecosystem & integrations Positive community & customer feedback

Cons

  • Slight learning curve for beginners Some advanced features need enterprise edition

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Supported

Company Information

ASTPP
United States
www.astppbilling.org

Company Information

CDC Software
United States
www.cdcsoftware.com

Alternatives

Alternatives

Vox Switch

Vox Switch

Voxvalley Technologies
RapportCMS

RapportCMS

Unity4
ATEL Softswitch and Billing

ATEL Softswitch and Billing

New Concept Technologies
InGenius

InGenius

Upland Software
PBXware

PBXware

Bicom Systems
TCMS

TCMS

Total Call Center Management Solutions

Categories

Telephony Supported

Categories

Telephony Supported

Telephony Features

Auto-Dialer Not Supported
Call Center Management Supported
Call Monitoring Supported
Contact Management Not Supported
Inbound Reporting Supported
IVR / Voice Recognition Supported
Outbound Reporting Supported
Predictive Dialer Not Supported
Telemarketing Management Supported
Voice & Data Integration Supported
VoIP Supported

Integrations

ClockVIEW Not Supported
Fonimo Supported
Homer Supported
Mailchimp Supported
PayPal Supported
Salesforce Supported
WHMCS Supported
Zabbix Supported

Integrations

ClockVIEW Supported
Fonimo Not Supported
Homer Not Supported
Mailchimp Not Supported
PayPal Not Supported
Salesforce Not Supported
WHMCS Not Supported
Zabbix Not Supported
Claim ASTPP and update features and information
Claim ASTPP and update features and information
Claim CDC Telephony Software and update features and information
Claim CDC Telephony Software and update features and information