ASC

ASC

ASC Technologies
Crystal Quality

Crystal Quality

Avdor CIS
+
+

Related Products

  • Fathom
    7,880 Ratings
    Visit Website
  • Aircall
    1,838 Ratings
    Visit Website
  • CTM
    939 Ratings
    Visit Website
  • CallHub
    428 Ratings
    Visit Website
  • Shape Software
    136 Ratings
    Visit Website
  • Phonexa
    244 Ratings
    Visit Website
  • Breathe
    655 Ratings
    Visit Website
  • SciSure
    311 Ratings
    Visit Website
  • Intelex
    193 Ratings
    Visit Website
  • SiteDocs
    290 Ratings
    Visit Website

About

With the advanced solutions from ASC, users can increase their service quality, protect their assets and react optimally in emergencies. Challenges of this kind are part of daily business for companies and public safety organizations. With ASC at their side, they benefit from the practice-oriented approach of ASC to not only capture communications streams, but also to structure this flood of data into valuable information which enhances productivity and decreases costs. ASC is a worldwide leading software provider of omni-channel recording, quality management and analytics. We address all enterprises with recording needs, especially contact centers, financial institutions and public safety organizations. We record, analyze and evaluate interactions across all media, including fixed line and mobile voice, chat, video, screen and SMS or Microsoft Teams Meetings.

About

Crystal Quality is a unified, web-based multimedia recording solution for both TDM, analog & VoIP environments, supports a wide range of telephony interfaces including: Analog trunk / extension, digital trunk (ISDN BRI / PRI, E1/T1), digital extensions, VoIP trunk / extensions, as well as discrete radios and trunked radios. Crystal Quality (Avdor CIS), provides management of all types of recordings (call centers, contact centers, telephony, mobile phones, screen capture, SMS, Skype for Business and more) using a simple, easy to operate and modern-looking user interface. CIS offers several convenient pricing plans, enabling easily choosing the most suitable for your business requirement needs, providing the most benefits and at the most cost-effective price. Avdor CIS Crystal Quality Call recording and monitoring solution offers a joint solution – in one place, a unique and brilliant solution for all your business needs.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Not Supported
Linux Not Supported
Cloud Not Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Businesses that want to increase their service quality

Audience

Companies of all sizes searching for a powerful Call Recording solution

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Not Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

ASC Technologies
Founded: 1964
Germany
asctechnologies.com/english/

Company Information

Avdor CIS
Founded: 2010
Israel
www.crystalrs.com

Alternatives

OmniPCX RECORD Suite

OmniPCX RECORD Suite

Alcatel-Lucent

Alternatives

SVRX

SVRX

Edigin
Aspect Quality

Aspect Quality

Aspect, an Alvaria Brand
Juris Astra

Juris Astra

Juris Technologies
HindSight

HindSight

Exacom
VTlogger

VTlogger

Voicetronix
Capture911

Capture911

HigherGround

Categories

Call Recording Supported

Categories

Call Recording Supported

Call Recording Features

Archiving Supported
Call Sharing Not Supported
Distributed Call Recording Not Supported
Event Triggered Recording Supported
File Transfer Not Supported
Instant Retrieval Supported
On-Demand Recording Supported
Recording Bookmarking Supported
Scheduled Recording Supported
Screen Activity Recording Not Supported
Video Call Recording Not Supported

Integrations

Azure Marketplace Supported
Charge-off Loan Tracker Supported
Classter Supported
Cloudya Supported
Creovai Supported
Frazer Auto Dealer Software Supported
InterForm Supported
Salesforce Supported
Zoom Phone Supported
adepsi Supported

Integrations

Azure Marketplace Not Supported
Charge-off Loan Tracker Not Supported
Classter Not Supported
Cloudya Not Supported
Creovai Not Supported
Frazer Auto Dealer Software Not Supported
InterForm Not Supported
Salesforce Not Supported
Zoom Phone Not Supported
adepsi Not Supported
Claim ASC and update features and information
Claim ASC and update features and information
Claim Crystal Quality and update features and information
Claim Crystal Quality and update features and information