ASC

ASC

ASC Technologies
CASH+ Call Recording Software

CASH+ Call Recording Software

Hansen Software Corp
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+

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About

With the advanced solutions from ASC, users can increase their service quality, protect their assets and react optimally in emergencies. Challenges of this kind are part of daily business for companies and public safety organizations. With ASC at their side, they benefit from the practice-oriented approach of ASC to not only capture communications streams, but also to structure this flood of data into valuable information which enhances productivity and decreases costs. ASC is a worldwide leading software provider of omni-channel recording, quality management and analytics. We address all enterprises with recording needs, especially contact centers, financial institutions and public safety organizations. We record, analyze and evaluate interactions across all media, including fixed line and mobile voice, chat, video, screen and SMS or Microsoft Teams Meetings.

About

CASH+ is easy to use, saving you time and energy. Recording Line side audio on SIP, PRI or Analog Lines. Easy to locate specific calls by a variety of criteria and automated reporting ensures you’re getting what you need without wasting time. Try the demo to see for yourself.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Businesses that want to increase their service quality

Audience

Organizations of all sizes

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

$2895.00/one-time/user
Hosted & On Premise Pricing Structures
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 5.0 / 5
ease 4.5 / 5
features 5.0 / 5
design 4.5 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • Very useful, straight forward and efficient. Fast load times. Staff always on hand to answer questions. Even when something was difficult went out of their way to help us get our system working again within minutes, many times due to the phone system, not their recording one
  • The peace of mind knowing you can access call recordings and listen to a conversation you or one of your employees had with a customer- days, weeks, months or years prior is extremely comforting. It also provides us with savings on our yearly errors and omissions policy because we implement this software within our brokerage.

Cons

  • Non intuitive phone number lookup. Have to place brackets and dashes to have phone number work, cant just enter 10 digits. Barely an issue.
  • The software can be a bit daunting if you are not tech savvy. Also the time delay between the computer that runs the software and phone system can cause the software to appear that the call recording is missing or was not recorded. This can be a bit of a hassle having to call tech support to locate a call recording when needed.

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

ASC Technologies
Founded: 1964
Germany
asctechnologies.com/english/

Company Information

Hansen Software Corp
Founded: 1990
Canada
www.hansensoftware.com

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HindSight

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HigherGround

Categories

Categories

Call Recording Features

Archiving
Call Sharing
Distributed Call Recording
Event Triggered Recording
File Transfer
Instant Retrieval
On-Demand Recording
Recording Bookmarking
Scheduled Recording
Screen Activity Recording
Video Call Recording

Call Tracking Features

Call Log
Call Recording
Call Routing
Caller Identification
Campaign Management
Conversion Tracking
CRM
IVR / Voice Recognition
Keyword Tracking

Integrations

Azure Marketplace
Charge-off Loan Tracker
Classter
Cloudya
CompletePBX 5 IP PBX
Creovai
ESILAW 360
Frazer Auto Dealer Software
InterForm
MiVoice Business
MyHMS
Salesforce
SkySwitch
VinSolutions Connect CRM
Wildix
Zultys ZAC
adepsi

Integrations

Azure Marketplace
Charge-off Loan Tracker
Classter
Cloudya
CompletePBX 5 IP PBX
Creovai
ESILAW 360
Frazer Auto Dealer Software
InterForm
MiVoice Business
MyHMS
Salesforce
SkySwitch
VinSolutions Connect CRM
Wildix
Zultys ZAC
adepsi
Claim ASC and update features and information
Claim ASC and update features and information
Claim CASH+ Call Recording Software and update features and information
Claim CASH+ Call Recording Software and update features and information