ASC

ASC

ASC Technologies
CASH+ Call Recording Software

CASH+ Call Recording Software

Hansen Software Corp
+
+

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About

With the advanced solutions from ASC, users can increase their service quality, protect their assets and react optimally in emergencies. Challenges of this kind are part of daily business for companies and public safety organizations. With ASC at their side, they benefit from the practice-oriented approach of ASC to not only capture communications streams, but also to structure this flood of data into valuable information which enhances productivity and decreases costs. ASC is a worldwide leading software provider of omni-channel recording, quality management and analytics. We address all enterprises with recording needs, especially contact centers, financial institutions and public safety organizations. We record, analyze and evaluate interactions across all media, including fixed line and mobile voice, chat, video, screen and SMS or Microsoft Teams Meetings.

About

CASH+ is easy to use, saving you time and energy. Recording Line side audio on SIP, PRI or Analog Lines. Easy to locate specific calls by a variety of criteria and automated reporting ensures you’re getting what you need without wasting time. Try the demo to see for yourself.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Businesses that want to increase their service quality

Audience

Organizations of all sizes

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

$2895.00/one-time/user
Hosted & On Premise Pricing Structures
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 5.0 / 5
ease 4.5 / 5
features 5.0 / 5
design 4.5 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • Very useful, straight forward and efficient. Fast load times. Staff always on hand to answer questions. Even when something was difficult went out of their way to help us get our system working again within minutes, many times due to the phone system, not their recording one
  • The peace of mind knowing you can access call recordings and listen to a conversation you or one of your employees had with a customer- days, weeks, months or years prior is extremely comforting. It also provides us with savings on our yearly errors and omissions policy because we implement this software within our brokerage.

Cons

  • Non intuitive phone number lookup. Have to place brackets and dashes to have phone number work, cant just enter 10 digits. Barely an issue.
  • The software can be a bit daunting if you are not tech savvy. Also the time delay between the computer that runs the software and phone system can cause the software to appear that the call recording is missing or was not recorded. This can be a bit of a hassle having to call tech support to locate a call recording when needed.

Training

Documentation Supported
Webinars Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Company Information

ASC Technologies
Founded: 1964
Germany
asctechnologies.com/english/

Company Information

Hansen Software Corp
Founded: 1990
Canada
www.hansensoftware.com

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HindSight

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HigherGround

Categories

Call Recording Supported

Categories

Call Recording Supported
Call Tracking Supported

Call Recording Features

Archiving Supported
Call Sharing Supported
Distributed Call Recording Supported
Event Triggered Recording Not Supported
File Transfer Supported
Instant Retrieval Supported
On-Demand Recording Not Supported
Recording Bookmarking Not Supported
Scheduled Recording Not Supported
Screen Activity Recording Not Supported
Video Call Recording Not Supported

Call Tracking Features

Call Log Not Supported
Call Recording Supported
Call Routing Not Supported
Caller Identification Not Supported
Campaign Management Not Supported
Conversion Tracking Not Supported
CRM Not Supported
IVR / Voice Recognition Not Supported
Keyword Tracking Not Supported

Integrations

Azure Marketplace Supported
Charge-off Loan Tracker Supported
Classter Supported
Cloudya Supported
CompletePBX 5 IP PBX Not Supported
Creovai Supported
ESILAW 360 Not Supported
Frazer Auto Dealer Software Supported
InterForm Supported
MiVoice Business Not Supported
MyHMS Not Supported
Salesforce Supported
SkySwitch Not Supported
VinSolutions Connect CRM Not Supported
Wildix Not Supported
Zoom Phone Supported
Zultys ZAC Not Supported
adepsi Supported

Integrations

Azure Marketplace Not Supported
Charge-off Loan Tracker Not Supported
Classter Not Supported
Cloudya Not Supported
CompletePBX 5 IP PBX Supported
Creovai Not Supported
ESILAW 360 Supported
Frazer Auto Dealer Software Not Supported
InterForm Not Supported
MiVoice Business Supported
MyHMS Supported
Salesforce Not Supported
SkySwitch Supported
VinSolutions Connect CRM Supported
Wildix Supported
Zoom Phone Not Supported
Zultys ZAC Supported
adepsi Not Supported
Claim ASC and update features and information
Claim ASC and update features and information
Claim CASH+ Call Recording Software and update features and information
Claim CASH+ Call Recording Software and update features and information