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About

A single platform that combines cloud phone, video collaboration, team chat, contact center and analytics. Optimize your organization's total cost of ownership by giving each user the exact features needed for the job. Eliminate organizational silos with full analytics and collaboration between contact center agents and functional area experts. Single administration tool for system setup, with user and data management. Combine call, directory, video conferencing, chat and contact center in a single license. Connect your business around the globe with enterprise-grade reliability and quality in the cloud. Schedule, start or join HD video and audio conferences from any device or room with no friction. Easily access your contacts whether they are colleagues on the same account or an external user. Design better customer experiences with an intelligent, collaborative, and reliable solution.

About

Complete business phone system on the cloud. Line2’s business phone service lets you communicate with your prospects and customers all within the simplicity of an app no matter where you are. Move your phone system, conferencing and call center to the cloud. Support your modern, mobile workers. Work from anywhere and let AI make every call a smarter call. Have your business appear more established with custom greetings and auto-attendant options. Full feature virtual phone system available to you at low cost. Prices built for small businesses. Setup is easy. Our team will have your new business phone line up and running within minutes. With the Line2 app you can answer calls and speak with your customers no matter where you are. All notifications, calls, messages, and interactions are updated in real-time and you can use it wherever you are, as long as you are connected to the internet.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Companies of all sizes that need a business VoIP and cloud communications system

Audience

Anyone interested in a cloud-hosted business phone service

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$19.99 per month
Free Version
Free Trial

Pricing

$14.99 per month
Free Version
Free Trial

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 4.0 / 5
support 4.0 / 5

Pros & Cons from Real Users

Pros

  • Flexible deployment across all major operating systems (windows\Mac etc) also has 24x7 phone and chat support. Fairly easy-to-use data analytics showing how long an employee has been on the phone and how many calls have been made/received by any particular employee.

Cons

  • Currently, there is no ability to automate the deployment of the user app via automation deployment tools. Speed of solving support issues. Better instructions on how to record meetings and then access the recording.

Pros & Cons from Real Users

Pros

  • Easy to use telecommunication facility. Great pricing which allows for a cheap travelling office phone which can be used by a small team. Easy to use platform for setting up call functions. Voice mail does a great job of transcribing messages and emailing the message notifications.

Cons

  • Often the phone calls can cut out. This can generally be from bad internet and might not be associated with the product itself.

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

8x8
Founded: 1987
United States
www.8x8.com

Company Information

Line2
United States
www.line2.com

Alternatives

Intermedia Unite

Intermedia Unite

Intermedia

Alternatives

Categories

Categories

Business VoIP Features

Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

Telephony Features

Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
Inbound Reporting
IVR / Voice Recognition
Outbound Reporting
Predictive Dialer
Telemarketing Management
Voice & Data Integration
VoIP

Video Conferencing Features

Electronic Hand Raising
Mobile Access
On-Demand Webcasting
Presentation Streaming
Presentation Tools
Private Chat
Real-Time Chat
Record & Playback Ability
Screen Sharing
Two-Way Audio & Video
Video Conferencing
Whiteboard

Web Conferencing Features

Electronic Hand Raising
Mobile Access
On-Demand Webcasting
Presentation Streaming
Presentation Tools
Private Chat
Real-Time Chat
Record & Playback Ability
Screen Sharing
Two-Way Audio & Video
Video Conferencing
Whiteboard

Integrations

1CRM
AdQuick
Cal ID
CallFinder
Chatterbox
Dimension Labs
Dubsado
Flip
Gong
IRIS Clarity
Lariat Collections Platform
MidoNet
NetSuite
New Era
Quickwork
Salesforce Agentforce Service
Stackreaction
Vonigo
Workers by Delos
ZIRO

Integrations

1CRM
AdQuick
Cal ID
CallFinder
Chatterbox
Dimension Labs
Dubsado
Flip
Gong
IRIS Clarity
Lariat Collections Platform
MidoNet
NetSuite
New Era
Quickwork
Salesforce Agentforce Service
Stackreaction
Vonigo
Workers by Delos
ZIRO
Claim 8x8 and update features and information
Claim 8x8 and update features and information
Claim Line2 and update features and information
Claim Line2 and update features and information